We arrived on a Thursday evening. We were greeted by a courtesy staff (Jimmy the bellman was EXTREMELY nice and helpful - full of jokes too!!!) and we were quickly checked into a room (which was clean and VERY cold - perfect for us) and were on our way to Universal Horror nights. Upon our arrival back at our hotel room - about 2:00AM - I "thought" I left my cell phone in the cab. I was in panic-mode. I was begging the staff look at the video to find the cab that dropped us off and contact them. The staff quickly called for help at the cab company that I "thought" we rode back from the park (I wasn't sure if it was a yellow or white cab) They called for an officer to come to the hotel so I could fill out a report. (this scenario went on for over 30 minutes while my heart raced for fear of the loss of my phone as well as my drivers license and credit card- which was in an "all in one" case) well.....I went back to our room and FOUND my phone - thankfully. I had to comment on how nice and understanding the staff was in my panicked situation. I just knew our vacation would be ruined - how would I begin to get a new photo ID to get back on a plane. spend the day canceling credit cards and chasing a phone.....etc but it wasn't! and the staff was so eager to help me find my "lost" items! The rest of our stay was great. the hotel itself and the rooms were clean and neat. everyone is very nice and I would TOTALLY stay there again!! We initially chose Holiday Inn because of a 4 night offer with tickets to Universal, etc - but I would TOTALLY stay there again - JUST because I KNOW they care!! Beds very comfortable!! Location to Universal - across the street. $5 to take a cab. Free shuttle if you go during operational hours. ALSO -- we used the CBC transportation from that night on simply because if I dropped anything in the cab - I would know WHO brought us back to our room!!!
- Official Description (provided by the hotel):
- The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more less
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- Also Known As:
- Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
- Holiday Inn And Suites Main Gate To Universal Orlando
- Holiday Inn Orlando