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Reviewed August 24, 2015 via mobile

Second time stayed here with my husband, son and parents. We stayed in a 2 bed villa which has everything we needed. Room is very spacious and very comfortable. The resort is very well kept with entertainment and fantastic pools. All in all a great place to stay close to restaurants and parks, much better than staying on I DRIVE. Would definitely return.

Stayed: May 2015, traveled with family
Thank MPC32014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded August 25, 2015

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort.
We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation.
We also appreciate your kind comments shared with Trip Advisor, as it allows the Management Team to share your praises for the team who prepared for your arrival.
It is a delight to know that you enjoyed 7 sparkling pools, entertainment and activities, which we provide for all ages.

At the Sheraton Vistana Resort, our mission is to ensure our guests feel special, safe and comfortable, we are delighted to learn that our team met all your expectations.
We look forward to exceeding your expectations while providing personal and memorable service. Please check out your next vacation destination, or the monthly photo sweepstakes contest for a chance to win this month’s prize and a get-away vacation, or just upload your favorite photo. You can view our website at starwoodvacationnetwork.com/photo.

Thanks again for your gift of feedback and this great recommendation. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Did you know Vistana is celebrating its 35 year anniversary?
Stay tuned for exciting activities and excursions coming your way! November 6th - 19th, 2015

Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2015

My family & I stayed here for a week Aug 15-Aug 22, 2015. The villa was beautiful and had all the amenities that we needed and more. The pool was pretty big and our kids enjoyed being in the water for hours. The front desk was always available to answer our questions and they cleaned our room twice a week. Overall, it was a great experience and we will highly definitely recommend Sheraton Vistana Resort for family trips in Orlando.

  • Stayed: August 2015, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Crabcakes2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded August 25, 2015

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort.
We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation.
We value your comments which were shared with Trip Advisor as it allows the Management Team to share your praises.
.
It is a delight to know that you enjoyed the spacious and comfortable villa, with convenient amenities.

At the Sheraton Vistana Resort, our mission is to ensure our guests feel special, safe and comfortable, we are delighted to learn that our team met all your expectations.
We look forward to exceeding your expectations while providing personal and memorable service. Please check out your next vacation destination, or the monthly photo sweepstakes contest for a chance to win this month’s prize and a get-away vacation, or just upload your favorite photo. You can view our website at starwoodvacationnetwork.com/photo.

Thanks again for your gift of feedback and this great recommendation. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Did you know Vistana is celebrating its 35 year anniversary?
Stay tuned for exciting activities and excursions coming your way! November 6th - 19th, 2015

Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2015

We really enjoyed our stay at this beautiful resort placed in a perfect location near all major Orlando’s tourist attractions. The surrounding area also have many shops and restaurants, as well as a nearby outlet mall. The resort have many swimming pools and other leisure activities. Hotel’s reception staff were very helpful and friendly, yet they will disturb you to participate on the time sharing offer, unless you indicate your position that you have no interest and make it clear and sharp from the first time.

We have stayed at the 2 bedrooms apartment, which is very large and elegantly furnished. The apartment was neat and very clean and both toilets were good. The kitchen was also good to have in the apartment, with a good size stove and large refrigerator, as well as adequate kitchen equipment.

The hotel is a perfect choice for prolonged stays, and the only drawback is that some buildings are not equipped with elevators, which make it hard to bring your luggage upstairs. Also, it is hard for senior people to walk the stairs to higher floors. The hotel should make this clear during reservation and not to surprise guests upon arrival.

I strongly recommend this resort for all Orlando’s visitors to experience wonderful prolonged stays.

Room Tip: Some buildings are not equipped with elevators, which make it hard to bring your luggage upstairs & for senior people to walk the stairs.
  • Stayed: August 2015, traveled with family
    • Location
    • Rooms
    • Service
Thank Adnan-Almuslem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded August 25, 2015

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort.
We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation.
We value your comments shared with Trip Advisor, as it allows the Management Team to share your praises and comments on the resort.
It is a delight to know that you enjoyed the spacious and comfortable villa, with convenient amenities.
We regret to learn that our team disturbed you, please know it is not our intent, but merely to share Starwood Updates and Worldwide benefits in the event you are traveling to our 1100 hotels. Thank you for making it clear that you were not interested, and we appreciate your efforts.

When following up on your reservation, the resort team is available to answer all questions pertaining to the Resort and villa configuration, location and amenities. Please know that you can always ask our Bell Staff for assistance with your luggage. Your comments are valuable, as we will definitely reinforce this message to our Central Reservations and other booking sources.

We look forward to exceeding your expectations while providing personal and memorable service. Please check out your next vacation destination, or the monthly photo sweepstakes contest for a chance to win this month’s prize and a get-away vacation, or just upload your favorite photo. You can view our website at starwoodvacationnetwork.com/photo.

Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Did you know Vistana is celebrating its 35 year anniversary?
Stay tuned for exciting activities and excursions coming your way! November 6th - 19th, 2015

Best Wishes,
Dassie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2015 via mobile

Last week I got the chance to visit the Sheraton. The memory that I go back home with holding so dear to my heart, is our experience with the fun team. Allie, Jamaica, Robert, David, Mo, Edwin, and Judy were simply amazing. They went above and beyond to make sure my girls had a blast. The played with them, did crafts, and encourage them to step out of there comfort zone. I have never met a group of people so outgoing and loving of what they do. While disney was just a short drive away the girls much rather sit at the hotel and play with the fun team. The had so much energy and such vibrant attitudes that it just ran off on you. Allie was the big sister that they don't have and they adored her so much. They wanted to know when she worked just so they can go see her. I have tons of videos and pictures with all of them. This handful of individuals changed our trip drastically. I wanted to just shine some light on them because they should be recognized for a job well done. Thank you so much fun team we appreciate you and all that you do. When we return as we plan on doing next year I hope to see you guys again.

The Moody Family

Stayed: August 2015, traveled with family
1  Thank Aliesha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded August 24, 2015

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort.
We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation.
Your comments shared with Trip Advisor are valuable, as it allows the Management Team to extend these accolades to our energetic and FUN Team.
We look forward to exceeding your expectations while providing personal and memorable service. Please check out your next vacation destination, or the monthly photo sweepstakes contest for a chance to win this month’s prize and a get-away vacation, or just upload your favorite photo. You can view our website at starwoodvacationnetwork.com/photo.
Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Did you know Vistana is celebrating its 35 year anniversary?
Stay tuned for exciting activities and excursions coming your way! November 6th - 19th, 2015

Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2015

Had a great stay here! Good central location. The resort was well kept and clean. Rooms were spacious. Our room had a fully stocked kitchen with a stove and dishwasher. There was a washer and dryer too. There are pools and gym facilities throughout the resort. There is a small market to buy groceries or there is also a Walgreens really close by. The staff were friendly. Would definitely stay here again when visiting Orlando!

  • Stayed: April 2015, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Kenneth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded August 24, 2015

We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort.
We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation.
Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your praises for your pristine accommodation and amenities.
We are glad you enjoyed the sparkling pools, and Fitness Centers. Our goal is to ensure our guests feel safe, comfortable and relaxed.
Thanks again for selecting the Sheraton Vistana Resort with the most amazing, friendly and personable staff.

We look forward to exceeding your expectations while providing personal and memorable service. Please check out your next vacation destination, or the monthly photo sweepstakes contest for a chance to win this month’s prize and a get-away vacation, or just upload your favorite photo. You can view our website at starwoodvacationnetwork.com/photo.
Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Did you know Vistana is celebrating its 35 year anniversary?
Stay tuned for exciting activities and excursions coming your way! November 6th - 19th, 2015

Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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