We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Orlando Accomodation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sheraton Vistana Resort - Lake Buena Vista
Ranked #68 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Toronto, Ontario
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Perfect Orlando Accomodation”
Reviewed March 22, 2014 via mobile

This is our fifth time to the Vistana and we are never disappointed. Our two bedroom villa in Palms was lovely, quiet and spotless. This resort is an excellent base for theme park goers as it is so close to Disney but allows you to escape to what feels like home.We love the Spas pool, tennis and new natural gas Bbqs.

Stayed March 2014
Helpful?
1 Thank jennifey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 24, 2014
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort.

We appreciate your loyalty in selecting the Sheraton Vistana Resort to spend your vacation. We are also very proud of the Palms Section, always peaceful and quiet. Our mission is for every guest to feel safe and “home away from home”. So glad you enjoyed the outdoor amenities provided for your enjoyment. We are hopeful you will return to enjoy the upgrades we are currently planning:

We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

We are here to serve you and we thank you for your contributions to this review.
Best Wishes
Dassie
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

6,215 reviews from our community

Traveler rating
    3,273
    1,932
    572
    250
    188
See reviews for
4,133
673
34
126
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,209)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Baltimore, Maryland
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 22, 2014 via mobile

We stayed here for a week for spring break with our kids (12&9). We had an extremely pleasant check in and the front desk went out of their way to accommodate location and suite requests. We stayed in building 40 at the fountains on the top floor. The room was spacious with dinning room, living room and a master bedroom and bathroom and another room with two queens for our kids. Everything was up to date (new tv's) and amenities. It was a perfect spot as our kids could walk to the pool, game room, and etc. the resort was just a 5-10 min drive to Disney and water parks. We did have minor maintenance and house keeping issues that took a few requests to get resolved but other than that we had a great stay at the Sheraton Vistana.

Stayed March 2014
Helpful?
1 Thank CradyandCregg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 24, 2014
Thank you for taking the time to write and share your comments, and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to pinpoint areas of needed improvements. Overall, we are pleased that you enjoyed your villa accommodations with your family during the Spring Break.

Please accept our apologies for the maintenance issues, we are so pleased to learn that our team addressed your concerns.
Our Front Office Team makes it special for everyone, they are caring, considerate and always ensures satisfaction.

We will definitely share your accolades with them. Next time you visit us, you will be pleasantly surprised to see the improvements we have been working on.

The Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

We are here to serve you and we thank you for your contributions to this review.
Best Wishes
Dassie
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallsa
2 reviews
Reviewed March 22, 2014

We just returned from 5 days at the Sheraton Vistana Resort. Check in was very quick and pleasant. While it was a time share there was information available at check in but no big push, they offered $100 to sit through the show but I declined and they accepted my decline. The 2 bedroom 2 bath was perfect for my family. The bathrooms were large enough that my 2 teen age daughters could get ready at the same time without fighting over the mirror. Granite countertops made it a nice home touch. Location was great for All things Disney. We did go up to Universal one day and it was a little challenging but only because I-4 is a pain anytime. The malls were close and there were plenty of food and gas options close. We did an orbitz package that included airfare, car and this hotel and was less expensive than any other with the same bedroom count.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 24, 2014
Thank you for taking the time to write and share your comments, and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your comments and recommendations.

Thank you for sharing your thoughts on the villa accommodations and amenities. We are hopeful you will return soon to enjoy additional features, which we are very proud to share;

The Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

We are here to serve you and we thank you for your contributions to this review.
Best Wishes
Dassie
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 21, 2014 via mobile

We won our week at the Sheraton Vistana in a silent auction at a charity event. When we arrived, Everyone was pleasant at check-in, but kind of slow. Then, because we weren't owners, we were directed to the "concierge" who tried to convince us to sit through a presentation. She kept insisting that it wouldn't be a "hard sell" but she pushed so hard, I figured the actual pitch would be even more pushy. We declined.

The room itself (2 bedroom) was very nicely appointed. It had a decently stocked kitchen: probably enough stuff to make breakfast or lunch, but it would be hard to do a real dinner with the pots and knives that are here. And the room was fairly clean when we checked in. But, there was a small plastic thing on the carpet near the bed at check in. I left it there to see if it would get picked up in the mid-week touch-up cleaning (included with our package, but not standard). It was left behind, meaning they didn't vacuum, just replaced towels and did minimal cleaning.

The Cascade pool was nice and well maintained. The fitness center (Cascade only) was minimally stocked and didn't have enough floor space, so avoid it during peak hours (7cardio machines).

My problem is the noise level. We heard every toilet flush from our neighbors and the maintenance crew used gasoline equipment to maintain the property a little too early for our sleep pattern (Disney can wear you out!). Also, they were pouring new concrete around our building when we were there, blocking access to stairs and all of the handicapped parking in front of our building.

There were plenty of activities and distractions for kids and the property is conveniently located to major theme parks. Don't expect much from food; on the property, food and groceries are pricey and not much variety. Off the property, chain restaurants abound and the only unique food to be found is in downtown Orlando or further away.

I would not have chosen this resort if it weren't for the auction, and wouldn't choose to stay here again. But I can see why there's might.

Stayed March 2014, traveled with family
Helpful?
3 Thank Kevin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 24, 2014
Thank you for taking the time to write and share your comments, and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your concerns with the various departments.
Please accept our apologies for the noise and work in progress, as our team was conducting some necessary repairs for enhancement.

It was not our intention to inconvenience our guests. For this we are sorry.

At the Sheraton Vistana Resort, we are constantly upgrading our features, as we want to be the best family vacation spot in Central Florida! Just a few upgrades we are excited about: Our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

Best Wishes,
Dassie,
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 20, 2014 via mobile

This is a great place that is very close to Disney. Even if you stay right at Disney it will take almost as long to get to the theme parks as it does from the Vistana. We stayed in a 2 bedroom for $210 a night during Spring Break. We enjoyed the extra space as the pools. Avoid the buffet at Zimmies. Not very good. I would highly recommend the Sheraton Vistana. Excellent value and nice place

Stayed March 2014
Helpful?
1 Thank wouldIagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 24, 2014
Thank you for taking the time to write and share your comments, and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your concerns. Please share with me your experience at Zimmies Restaurant by writing to me at svrcss@starwoodvo.com. This feedback will be reviewed and used for improvement.

This year we are conducting some major renovations, which includes Zimmies, and we are hopeful you will return to enjoy the new and improved looks, service and Menu.

We are very excited to share that our Welcome Center, and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

Best Wishes
Dassie
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 20, 2014 via mobile

What a great resort and staff. Perfect place for the kids to practice tennis and have fun around the resort. Lots of pools and things to do. We truly recommend this resort! You will be treated like family and will not regret for choosing this resort for your vacation spot.

Stayed March 2014
Helpful?
1 Thank Grudic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 21, 2014
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises and appreciation for our staff.
Your comments are valuable to our Team, and we are very proud of our caring and professional staff members who takes pride in ensuring our guests enjoy their vacation and have fun.

The Sheraton Vistana Resort is a family-oriented Time Share Vacation sport for all ages, we focus on everyone experiencing a FUN time.
We are hopeful you will return with great enthusiasm to explore the ambiance of our new and improved aesthetics.

Our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

Best Wishes
Dassie
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 18, 2014 via mobile

We stayed for a week through an RCI exchange. We had spent 2 nights at the Loews Royal Pacific Resort before arriving so we had completed our fabulous visit to Universal Studios & the highlight of our trip, The Wizarding World of Harry Potter.
Spacious apartment with plenty of room for our family with 2 tweens.
Housekeeping only once at midweek, no extra charge.
Tried room service for dinner our first night - they were so busy that the food was delivered an hour and a half after our order!
Good base to explore rest of Orlando. We did Discovery Cove, Aquatica & Seaworld on a package (highly recommended), Mickey's Merry Christmas party (over-rated) & great shopping at the factory outlets on International Drive.
Did not have time to use the facilities, did see organised activities at the swimming pool.
All in all a very pleasant place to stay.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hallelujahtraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, March 21, 2014
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort, through your Exchange Company.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to review them constructively with our Management Team.
Your comments are valuable to our Team, especially for our Food and Beverage Team. We are very sorry to learn that your dinner was delivered late. I am hopeful you shared this information with the Delivery Team for awareness and improvement. Please accept our humble apologies.
On another positive note, we are delighted to learn that you enjoyed your villa accommodations and appreciated the space and our housekeeping service.
We are hopeful you will return with great enthusiasm to explore the ambiance of the lovely walk ways, bridges, gazebos, miniature golf, our waterfalls and fountains. We are renovating soon.

Our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from August to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by Core Performance at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectation while providing personal service throughout your stay.

Thanks again for your gift of feedback!

Best Wishes
Dassie
Resort Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Orlando hotels
Marriott's Grande Vista
#57 of 337 in Orlando
3,970 reviews
Floridays Resort Orlando
#21 of 337 in Orlando
7,901 reviews
Show Prices
Show Prices
Show Prices
Lake Buena Vista
Radisson Hotel Orlando - Lake Buena Vista
Show Prices
Show Prices
Show Prices

Been to Sheraton Vistana Resort - Lake Buena Vista? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Property: Sheraton Vistana Resort - Lake Buena Vista
Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Official Description (provided by the hotel):
A Walt Disney World Good Neighbor® hotel featuring one- and two-bedroom villas providing fully equipped kitchens, washer/dryer, separate living and dining areas, and complimentary Wi-Fi. Enjoy resort amenities including 7 pools without the resort fees. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Ctrip TA, Hotels.com, TripOnline SA, Cancelon, Priceline, Evoline ltd, HotelsforEveryone, HotelQuickly and HotelsClick so you can book your Sheraton Vistana Resort - Lake Buena Vista reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing