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“Fabulous! But beware which building you're allocated”

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Sheraton Vistana Resort Villas- Lake Buena Vista
Ranked #69 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed April 16, 2013

Traveled as two groups of 5. We stayed in room Spa Building room 415 for 14 nights and had a fabulous time! Wonderful aparthotels, brilliant cleaners, and across from a lovely pool. 2 large rooms, with wonderfully large dining/ front room and kitchen.

Our friends however had a very different experience. They stayed in Fountains room 1661. Dark room which backed onto the highway. Cleaners were poor when they did clean.

Room Tip: Always ask for Spa Building. They are perfectly situated by the market place and pool, and low build...
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  • Stayed: April 2013, traveled with family
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4  Thank syrenam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded April 18, 2013

We thank you for taking the time to share your comments and experience with Trip Advisor.
We are glad to hear that your accommodations were comfortable and suitable for you.

Our concern is for your friends. While we hope they shared their discomfort with our staff, we encourage our guests to let us know. Our caring staff takes pride to ensure your vacation needs are met.

Thank you for your valuable feedback, your experience were shared with the Management Team for awareness and needed focus.

We invite you to visit with us again, I can assure you, our staff will be happy to oversee your accommodations.

Best Wishes

Sheraton Management Team

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3,309 - 3,315 of 6,861 reviews

Reviewed April 16, 2013

I stayed here with the wife and my daughter, age 6. We arrived on the 6th April 2013 for a weeks stay and had a great time. Check-in was a breeze at 7pm and didn't get hassled once regarding time-share (which I've read about in other reviews)...
The room was a one bedroom villa in the Cascades building No.2 with balcony facing the pool. The villa was more than adequate for all of us. It comprised of a high standard kitchenette, a pull-out sofa bed as well as a king-size in the main bedroom plus 2 large LCD screens, one in the lounge area and one in the bedroom. Kitchenette was made up of granite worktops as well as large fridge/microwave and stove... This may be a normal american standard, but for us brits, they are LARGE!
Anyway, resort is massive, with multiple pools, tennis courts, Mini Golf and other activities/events, including a very funny magic show performed at Zimmies (one of the resort restaurants).
The staff were all friendly and were eager to offer any help whenever needed.
All in all, a memorable happy experience... plus only 10mins drive to most of the disney theme parks, so really great location also.
Recommended and would definitely be back...

Room Tip: Cascades Building No.2
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  • Stayed: April 2013, traveled with family
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Thank Sangeet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

I have been coming to Sheraton Vistana resort for numerous years now as my parents are owners within the Cascades. If you are from the UK you will find the standard of accomodation 2nd to none compared to what you get in the UK for your money.
Accomodation is immaculate, facilites are in abundance and it's pratically next door to Disney. You can ignore the timeshare pitches if you want to and they won't ruin your holiday.
The recent 'Bad Hotel' review is contradictory, I've never had an issue with the huge beds being uncomfortable and with regards to the busy pool areas, if you go in holiday season I think you need to expect it to be busy but there are 6 other pools to chose from.

  • Stayed: June 2012, traveled with family
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3  Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded April 18, 2013

It is a pleasure to read of your wonderful and positive remarks, shared with Trip Advisor.
Many thanks for taking the time to share this review and for recommending the other 6 Pools, at the Sheraton.

At the Sheraton, our mission is to ensure our owners and guests are safe and comfortable! The Management Team appreciates your contribution for being loyal to the Sheraton.

We love to have you here, our staff awaits you.
Warmest Wishes

Sheraton Management Team

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Reviewed April 16, 2013

Had a fantastic stay here. The rooms were spacious and well appointed. The view over the pool area was nice and very beach like. The staff was fantastic. Activities around the pools for the kids, close to all resorts, easy access. Just a great time.

  • Stayed: June 2012
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1  Thank Jon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

We exchanged into the Sheraton at Orlando so we could visit Universal Studios and Islands of Adventure. We stayed in a modern well equipped one bedroom apartment with a screened porch. There were 2 pools,bars,a restaurant and a market place close by. There was no need to leave the resort.This Resort sets the standard for Time Share!The staff are well trained by Sheraton. We did not attend the "free breakfast" it looked like a hard sell!

Room Tip: The 2 bedrooms have lot more room and a bigger porch
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  • Stayed: April 2013, traveled as a couple
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5  Thank Gerry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

Traveled with 2 kids (7 and 5) and mother and father in-law. We had two bedroom (one king and one with 2 doubles) Room was nice for the 6 of us. Beds were not very comfortable, but after long days swimming/Disney, they did the trick. Kitchen was well stocked. The couch in living room was broken down and needed replaced.
Plenty of things to do at resort. Multiple pools. We only swam at one area. Nice activities, bar and restaurant for all your needs. We did a tour of the resort area and each one of the pools offered a little something different.
Great location. Main drag had many restaurant choices from fast food to pizza to sit down. Very convenient getting to Disney.
Overall we really enjoyed our stay and would put this on our list of choices when we return to Orlando.
Only negatives were the beds, couch and a little bit of cleanliness issue in room.
We used our time share, so I don't know about the pricing.

  • Stayed: March 2013, traveled with family
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Thank Sheplo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded April 16, 2013

We appreciate your time to complete your review with Trip Advisor. Thank you for sharing your experience and views of the Sheraton Vistana Resort.

We are very sorry to learn that the villa cleanliness did not meet your expectations. Please know that your comments have been shared with the Management team for their awareness.

Thank you for sharing your opinions of your overall stay with us. Please let our staff oversee your villa accommodations and we will ensure you are impressed. It will be our pleasure to serve you again soon.

Looking forward to welcome you soon.
Warmest Wishes

Sheraton Management Team.

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Reviewed April 14, 2013

My children and I visited my sister and her family on last weekend 4/7-8/13. They were visiting for spring break. Although I am not the one who did the check in, my sister stated that they had no problem checking in. The 2 bedroom villa was very nice and clean. We did not experience any problems with the room. It was very clean and comfortable. The beds were comfortable. The children really enjoyed the pool. Watch out for the Timeshare presentation though. The Sheraton Vistana is a very large property with several pools and places to eat. We stayed in the Cascades area which was very nice and right across the street from the pool. The villa is set up like an apartment with full fridge, stove, and microwave. We were able to get a very good rate. I did not get a chance to see the entire property. However, I think I will book again sometime in the summer for a longer time.

  • Stayed: April 2013, traveled with family
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Thank Karena1stof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Vistana Resort Villas- Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
Price Range: $146 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort Villas- Lake Buena Vista 3.5*
Number of rooms: 1682
Official Description (provided by the hotel):
A Walt Disney World Good Neighbor® hotel featuring one- and two-bedroom villas providing fully equipped kitchens, washer/dryer, separate living and dining areas, and complimentary Wi-Fi. Enjoy resort amenities including 7 pools without the resort fees. ... more   less 
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort

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