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“All you need is here! Super place to stay for families & so close to Disney World!”

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Sheraton Vistana Resort - Lake Buena Vista
Ranked #67 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Jersey Shore, New Jersey
Level Contributor
141 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 925 helpful votes
“All you need is here! Super place to stay for families & so close to Disney World!”
Reviewed February 19, 2013

My husband & I stayed here for 4 nights with our 2 children (age 16 & 6) for our son's 6th birthday. I was very impressed with the property as soon as we arrived. The front desk staff were all amazing & just so friendly it assured me that our stay was starting off on the right foot. We stayed in a 2 bedroom, 2 bathroom villa in the Palms area of the resort. It took a while to get to because the resort was so huge, but the signs & lay out were easy enough to get through. I loved that this property has 24 hour security & free parking too.

Our villa was very nicely appointed & spacious for a family of four. I was impressed with the cleanliness of the unit, however, there was a strong mildew odor when we first arrived (the reason why I gave it 4 stars vice 5) we had some Febreeze with us & after a day or so couldn't really smell it anymore. The bedding on all 3 beds & for the sofa bed were super clean & fresh (trust me I check VERY thoroughly) & the towels in both bathrooms looked, felt like new & where white free of any stains. LOVED the washer & dryer!! Used it almost every night to minimize on traveling with dirty clothes home. The kitchen was great to accomodate a full size birthday cake for my son & also to store drinks, water, milk. Used the dishwasher quite frequently for cleaning & sanitizing kids cups & bottles they used at the parks. It was very convenient having the comforts of home while on vacation.

Housekeeping was totally awesome! They deserve much credit for maintaining these large villas while we're out enjoying ourselves in Disney World. Each day when we arrived back to our villa it was nice to come back to a clean, tidy place. Many thanks to them:)

We ate food from Cascades Bar & Grill, Snack Shack & bought snacks, cookies & yogurt at the Market Place. All were really good & have no complaints about. The Pipeline pizza & Walla Walla Bing Bang shrimp were super from Snack shack & the fish sandwich from Cascades rocked! We weren't able to use any of the pools on the property because of our daily schedules with the Disney parks, but I'd consider staying here to indulge in the resort itself. The grounds are immaculate & are worked on everyday as I observed this each morning we left to start our day the staff is busy taking care of the lush trees & greenery on the property. Shopping, places to eat, Walgreens are literally right outside the resort. The awesome Premium outlets are a 5-10 minute drive as is Disney World.

We were so impressed with this resort that my husband & I have been considering buying a vacation ownership here. I will be staying here again for sure with my family on a future trip to Disney World. Kudos to everyone who works at this property & keep up the excellent work!

Room Tip: 2 Bedroom 2 bathroom Palms villa was so spacious, clean & quite.
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  • Stayed February 2013, traveled with family
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Helpful?
11 Thank FlipFlopsR4Me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Banner Elk
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 18, 2013

This was a two bedroom timeshare exchange. I took a week off to celebrate my birthday and felt like I was staying in an apartment. The location was perfect. Right off the interstate. Within 5-10 miles of all Disney parks, outlet shopping, and restaurants. During the week several different friends came to spend a day/night with me. I was given an extra key & parking pass for them to use with no problem. I would definitely stay here again.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ptgrad2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 18, 2013

We were here for three nights. We had the two bedroom villa. It was roomy and the furniture was very nice and comfy. It had a full kitchen, the only problem was the coffee maker. the coffe they left was for a four cup maker and this was 12 cup maker, so we did not use it. The room had plenty of towels and soap and shampoo and conditioner. I had read here there that you had to bring your own. Unless it was because we are members of Starwood. The master bedroom was very large it had a shower and a jacuzzi tub. Very roomy. The o ther bedroom had two queen beds and a walk thur bathroom. We were four adults and two children and this was perfect for us. We never used the pool as we were at the parks all day and went to bed early for next day. We did walk by it and it was very nice and clean. Next time we go we will have to stay longer. The price was great also. I would give this hotel a A++.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Helpful?
2 Thank sandyjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clifton park
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 17, 2013 via mobile

We stayed for one night. It could have been cleaner, and the furniture was old and shabby. But overall not too bad. The four boys enjoyed the heated pool. The service was good. We stayed in a two bedroom villa and requested to be away from the highway which was honored.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank adness13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, February 20, 2013
Thank you for sharing your thoughts and opinions of the Sheraton Vistana Resort.
We appreciate the time you took to complete the survey on the Portal, which give us an opportunity to address your comments.

Thank you for choosing the Sheraton to enjoy your vacation with the family. We are pleased to know that our service met your expectations, and your family enjoyed the heated pools.

We invite you to come and enjoy the entire week and explore the ambiance of the Sheraton!
Best Wishes

Dassie
Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 17, 2013

We stayed here for 21 days. This was a great place. Very close to Disney, staff are really helpful and nice, the hotel is well kept and has great facilities lost count of the number swimming pools on the resort. Also has basket ball courts, tennis etc..
Free on site parking and all if the grounds are gated/manned 24/7 so you feel really safe.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5kidby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, February 20, 2013
Many thanks for taking the time to share such warm accolades for our team at the Sheraton
Vistana Resort.

Your comments are valuable and much appreciated.
We are very proud of our caring staff, who takes pleasure in delivering memorable vacations to every guest.
Thank you for expressing your opinions and for recommending the Sheraton to others

We look forward to welcome you again, when you can enjoy our 7 heated pools and much more.

Best Wishes,

Dassie

Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alameda, California
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 17, 2013

We just returned from one week at the Sheraton Vistana Villages. We stayed in the Lakeside buildings with a small pool for small children. The crowds were slower because it was the week before President's week. The rooms are spacious and the kitchen is perfect for breakfasts and light meals which we need. I like the setup where there are only 6 rooms per floor and only four floors. Our issue was our neighbor upstairs were loud until 11:45 p.m. every night in their balcony which connects to the master bedroom. They kept moving the outdoor furniture and it would make noise below. Another huge issue that I called Sheraton about was the smoking. There are designated areas for smoking and they put signs on the doors that state a possible $250 fee for smoking. The people above smoked a lot and we did not get to use our balcony that much. After I called the front desk, they continued to smoke. It put a damper on the trip for me. Other than that it's a nice property and very close to Disney and I4.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joshalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 17, 2013

It was a beautiful condo. It had 2 bedrooms 2 bathrooms a full living room with a pull out couch and a full kitchen. the room configuration was the 14 size bed with plenty of floor space and 2 twin beds in the other room. There was even a small balcony to sit outside. The kitchen had granite countertops a microwave and full sized refrigerator. It was very conveniently located just across the highway from the Downtown Disney exit. It would be easily able to accommodate 6 or more people. The parking was free and they even had some activities that were free "on campus"like movies by the pool. The pools were large and very nice. Make sure that you avoid the timeshare presentation it is completely unnecessary and you can rent the condos for much less than buying a timeshare long term. Just type vacation rental in to Google search and put in this property and you can find some nice deals.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AyannaFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, February 20, 2013
Thank you for choosing the Sheraton Vistana Resort to enjoy your vacation. It is a pleasure to read about your warm and comforting reviews shared with the Portal.

We appreciate your comments on our spacious, comfortable 2 bedroom villa and our famous 7 heated pools! We are glad to know that our staff have met your expectations.

We look forward to host you again to create your lifetime memories.

Warmest Wishes

Dassie
Resort Management Team







Dassie
Resort Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Property: Sheraton Vistana Resort - Lake Buena Vista
Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Official Description (provided by the hotel):
A Walt Disney World Good Neighbor® hotel featuring one- and two-bedroom villas providing fully equipped kitchens, washer/dryer, separate living and dining areas, and complimentary Wi-Fi. Enjoy resort amenities including 7 pools without the resort fees. ... more   less 
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort

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