Some friends invited us to join them for a week at this resort, and we enjoyed every minute of it. Our room was large and clean (a two-bedroom condo with full kitchen, living/dining room, balcony overlooking a lake, and even a Jacuzzi tub in the master suite). Unfortunately, the beds were pretty uncomfortable and the pillows were too firm, so that your spine sinks into the mattress while your head is raised up--which results in a position that unavoidably leads to lots of tossing and turning at night and neck/back aches. That's pretty much the only complaint I have about the room, as everything else was very nice.
The kitchen was well stocked, but if you plan on "home cooking" be aware that you will need all the basics (including basic condiments like salt, pepper, and sugar; as well as coffee and tea) because the room does not include any. We assumed that things like mini-golf and movie rentals would be free, but they are not. Fortunately the use of tennis courts (if you have your own rackets and balls) and all pools (including hot tubs, sauna, and steam bath--which were our favorite!) IS free.
This resort is located close to all the main parks, which is convenient--but it also means that the traffic around is terrible. We actually only went to one park, and spent the other days enjoying the resort, but we heard several people complaining about how full the roads were and how long it took them to get to and from the parks--despite being SO close! Perhaps it was because the area is extra busy during the holiday season...
I cannot comment on the resort restaurants, as we did not eat at any of them. We did grab a quick meal at the "food court" (KFC, A&W, Pizza Hut), but service was slow, the food took forever, and it was not very good. Fortunately there are plenty of good places to eat nearby, and I would recommend walking to them, instead of driving and having to deal with traffic. There are also a Walgreen's, a 7-Eleven, and a few other small stores walking distance. The resort Market is also conveniently located, but of course is overpriced. They have a nice deli, which also offers lunch specials.
The tennis courts were great and made of clay (which is our favorite surface to play on). The various pool areas were lots of fun and the pools were even heated for the winter, which made it comfortable for swimming despite the cool outdoor temperatures. We spent a lot of time in the sauna and steam bath--note that you sometimes have to turn them on before use, and give them some time to warm up.
The mini-golf was well kept, but is very simple. All holes were par 2, which I actually think is a mistake by the sign designers, because a few were double holes (you have to get the ball into one hole, it goes through a tube to a separate green, and then you have to get it into a second hole) and it would be nearly impossible to get two holes in one in order to get par 2. Other than that, it's a fun activity for families. There are some discounts and specials for mini golf, which appear on the resort event schedule.
Cleaning service only came by once during our stay--for some reason I assumed they would come every day, to make the beds and such... but that wasn't a big deal. We just kept everything tidy ourselves, and on cleaning day we got fresh towels.
All-in-all, we enjoyed our stay at the Vistana Resort very much!
- Official Description (provided by the hotel):
- A Walt Disney World Good Neighbor® hotel featuring one- and two-bedroom villas providing fully equipped kitchens, washer/dryer, separate living and dining areas, and complimentary Wi-Fi. Enjoy resort amenities including 7 pools without the resort fees. ... more less
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- Also Known As:
- Sheraton Orlando
- Sheraton Vistana Orlando
- Vistana Resort Orlando
- Sheraton Vistana Resort Lake Buena Vista
- Sheraton Vistana Resort Florida
- Sheraton Vistana Resort Orlando Florida
- Orlando Sheraton
- Sheraton Vistana Florida
- Sheratons Vistana Resort