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Am7star

Best Resort in Orlando!

5.0 of 5 bubblesReviewed Sep 12, 2011
The Sheraton Vistana Resort is the absolute best in Orlando! We have a timeshare there. Over 7 pools available, spas, fitness center, sauna, grocery store & more. Absolutely clean, kept beautiful, well decorated. Love this resort!
Date of stay: July 2011
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Kay S, Manager at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, responded to this review
Responded Sep 13, 2011
Thank you for sharing such great and positive comments through Trip Advisor. We are glad that you enjoyed our newly renovated villas and the variety of amenities we have to offer on property. We look forward to welcoming you home again and for many years to come.

Sincerely,

Mary Kay Schoenith, Guest Services Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 12, 2011

My family and I (2 Adults and 2 Children) stayed at the Sheraton Vistana Resort the last week of August 2011. We loved it. We had a spacious 2 bedroom, 2 bathroom suite with full kitchen, including washer/ dryer and dishwasher. Perfect!!! The kitchen was fully stocked with cutlery, plates, glasses, etc. We drove to the local Walmart and stocked up on food items. Note: Walmart is packed full of people at night. Visit during the early morning. Great place for souvenirs.

We saved money by making daily breakfast and a couple of nights we made dinner. Tip: This complex has three floor units with no elevator. We requested a suite on the second floor and only had to walk one flight of stairs.

After a long hot day at the Parks, it was wonderful to come "home" to this paradise. We highly recommend it.

Room tip: Avoid the third floor if you have problems climbing stairs.
Date of stay: August 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank NHPNewYork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Kay S, Manager at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, responded to this reviewResponded September 13, 2011

Thank you for taking the time to write and share your observations and comments on your recent vacation at the Sheraton Vistana Resort. We are pleased that you loved our resort, your home away from home. Because you don't just stay here. You belong. We are glad to know that you enjoyed our spacious renovated fully stocked villas. Thank you again for recommending the Sheraton Vistana Resort and we look forward to welcoming you home to our paradise.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

My family and I stayed at the Sheraton Vistana last year when we visited Florida. There was a total of 7 of us and we had a 2 bedroom suite. When we arrived I requested a remodeled suite and they gave it to me with no problem! The suite was immaculate! Beautiful and clean with a big balcony a full kitchen, living room and dining room and best of all two bathrooms! The master bedroom had a jacuzzi in it and the sofa bed in the living room was very comfortable! I absolutely loved spending a lot of time at this resort with my family! The pools were great and the resort is very close to the Disney parks! This is a resort that I would definitely recommend! I can't wait to visit again soon! My family also LOVED the Sheraton Vistana! Thumbs up! :)

Date of stay: October 2010
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank muneca5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Kay S, Manager at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, responded to this reviewResponded September 13, 2011

We are so delighted that you enjoyed your stay with us last year at the Sheraton Vistana Resort. We are pleased to let you know that our entire property has been fully renovated. We look forward to welcoming you back again real soon. Thank you for your recommendation and for your positive comments shared with Trip Advisor, we appreciate your time.

With sincere thanks and warmest regards,

Mary Kay Schoenith, Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

We stayed here for a week, having stayed at the Sheraton Vistana Villages the week before. This 1 Bedroom Villa was far superior to the villa I had stayed in at the Sheraton Villages. The facilities in the villa were superb. The villa was spacious, clean and well stocked.
The Pools were very good as were the Bar area and on site store.

I would definitely return to the Sheraton Vistana.

Date of stay: September 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank ManjUtd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Kay S, Manager at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, responded to this reviewResponded September 12, 2011

Many thanks for taking the time to share your impressions of the Sheraton Vistana Resort. We are happy to hear that you enjoyed our spacious, clean, well-stocked newly renovated villas and our facilities on property. We are very proud of our product, our service, our team members and the many amenities we have to offer to our guests. We look forward to your next visit with us!

Warmest Regards,
Mary Kay Schoenith, Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2011

This is our 3rd visit to Vistana and it was great - the resort is huge but the layout creates a feeling of a small resort. Plenty of lakes with blue herons, egrets, turtles, ducks and squirrels. Our 2 bed/2 bath unit was newly refurbished in Cascades and you couldn't fault anything about the unit. People in the units above us were very noisy, dragging furniture around but a top floor unit would sort that out. Cascades pool area was lovely - plenty of loungers and umbrellas. Security huts/staff say 'Welcome Home' and it does feel like that.

Room tip: Request a top floor room to get best views and stop noise from units above
Date of stay: September 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lisa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Kay S, Manager at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, responded to this reviewResponded September 12, 2011

Many thanks for taking the time to share your impressions of the Sheraton Vistana Resort, we are glad to be welcoming you back for your 3rd stay with us! We are glad to know you enjoyed our newly renovated villas in the Cascades, pools, and the variety of amenities. We look forward to welcoming you again and for many years to come.

Warmest Regards,
Mary Kay Schoenith, Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2011

We have stayed here four years in a row and have always really loved the place. I was somewhat disappointed this year with the standard of accommodation, we were placed in one of the older units and the furniture was quite tired looking and the appliances not to the standard I have come to expect.

The location is great - really close to Disneyland and the resort facilities are good although very limited entertainment for adults in the evenings.

Date of stay: August 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank noreen26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Kay S, Manager at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, responded to this reviewResponded September 12, 2011

Thank you for taking the time to write and share your observations and comments on your recent vacation at the Sheraton Vistana Resort. We have worked very hard for the past 2 years to renovate the entire resort and am sorry to hear of your disappointment with the standard of accomodations. Your comments are valuable and have been taken into consideration already. We look forward to welcoming you again, as it will be our pleasure to oversee your upcoming trip.

Best Regards,
Mary Kay Schoenith, Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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