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“A nice hotel!”

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Hyatt Regency Orlando
Ranked #31 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 7, 2012

We stayed this hotel from 4/3 -4/6, 2012. It was a great stay.

The Pro:
1: It is very close to Universal Studio. It is only $12-15 dollar taxi to there.
2: The room is clean and it has a mirror TV in the bathroom.
3: The NAPA restaurant was great dining place. I ordered their 3 set course which was really great.
4: The cute ducky soap add a little surprise to the bathroom.
5:B-line is open almost day and night. It is very convenience to grab food to eat.

The cons:
1: The hotel don't have any free shuttle bus to Universal studio or Disney World.
2: The lobby was quite loud singing..... luckily we stayed at new tower 12 floor. The room was quiet.
3: The room we stayed was clean when we first checked in. But the third day stay.... they didn't clean very well in the bathroom area.

I would say this is a 4 -5 star hotel. It has it's charming place but it is more commercial fancy style. It lack a little bite personal detail.

Room Tip: Choose New tower.
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  • Stayed: April 2012, traveled with family
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1  Thank justteresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at Hyatt Regency Orlando, responded to this reviewResponded April 11, 2012

Dear justteresa:

Thank you for selecting The Peabody Orlando for your stay, I appreciate your business and your feedback. I am glad to know that you feel it was a great stay and would rate us a 4-5 star hotel.

Thank you for the opportunity to follow up with our housekeeping management team so we may review our standards with the team based on your experience. It would be our pleasure to welcome you back to our hotel when you plan a return visit to Orlando.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,735 - 4,741 of 5,846 reviews

Reviewed April 7, 2012

Stayed at the Peabody last week for the plastic convention. This hotel is large, but very well managed. All the staff were professional and friendly. The Italian restaurant is top notch; our waiter did a great job of describing the daily offerings, and the food was delicious. If you dine at the B Line diner, look for Jerry-this guy should be on stage. The daily duck walk is fun. The only downside for me was the weak internet signal in my room, skype was almost impossible.
If you stay here you can't go wrong.

  • Stayed: April 2012, traveled on business
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Thank rickandjudie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at Hyatt Regency Orlando, responded to this reviewResponded April 11, 2012

Dear rickandjudie:

I love hearing about our star associates! Thank you for your review of The Peabody Orlando and for recognizing Jerry for his service standards. It will be my pleasure to share your comments with our management staff so his success can be celebrated. I hope you will visit us again when in Orlando.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2012

Was at this hotel for 3 days of business. Hotel was at 90% full. I think that it was maybe just to much on the staff. The rooms are wonderful, beds are fantastic, food and service was poor compaired to the price you pay. Nice pool area. No airport transfer have to get a taxi.

Room Tip: For the price you pay for this hotel, I would think the service would be just as good. I was wron...
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  • Stayed: April 2012, traveled on business
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1  Thank Sheila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at Hyatt Regency Orlando, responded to this reviewResponded April 11, 2012

Dear Sheila D:

Thank you for your review, I am glad you found The Peabody Orlando beautiful and our beds fantastic. I feel that our success is based on our service standards first, so I regret that the service you encountered was not to that level.

I truly appreciate hearing from you so we may focus on maintaining our award winning service standards.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2012

I just spent three nights at this hotel while at a convention in Orlando. It is absolutely huge, almost too big. The lobby is very nice and obviously well looked after. My room was a standard one but quite nice all the same and with a very big TV. While not overly large it was comfortable and very clean. The only complaint is that the pipes rattled non stop when using the shower and the room had a slight odour. It may have been a smoking room and not being a smoker myself it bothered me a little. The pool is very nice and the hotel's decor in general is very pleasing. All in all, a very nice surprise in a city that is super saturated with hotels.

  • Stayed: April 2012, traveled on business
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Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at Hyatt Regency Orlando, responded to this reviewResponded April 11, 2012

Dear DerekToronto5:

I am glad we had the opportunity to host your convention. I appreciate knowing you enjoyed our facilities and amenities and thank you for sharing your experience with me.

I will be sure to follow up on your comments regarding noise and odor. I am confident that you will enjoy a return stay should your travel plans bring you back to Orlando.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2012

I had such a good time. The colors are marvelous,the smells are so clean,the service was excellent! My favorite part has to be the ducks on the red carpet...playful silly n fun :)

  • Stayed: June 2011
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Thank MissMomoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

Hotel is very upscale, ducks definitely are an attraction (especially when you are traveling with kids). Rooms are newly designed with comfy beds. They could be a little bit bigger for the price. Also it was mentioned on hotels.com, that microwaves are optional, but nobody told us we will have to pay $15/day to rent one. And staying with the baby we definitely needed one to heat the milk. For the price we paid for this microwave we could purchase a new one... A little bit disappointed. Also, fire alarm in the middle of the night left all of us exhausted. Will choose smaller hotel next time. They are more sensitive to their clients needs and more accomodating to small requests.

  • Stayed: December 2011, traveled with family
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1  Thank Jules777_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at Hyatt Regency Orlando, responded to this reviewResponded April 11, 2012

Dear Jules777_11:

We are very fond of our ducks and people of all ages enjoy our twice daily duck march. I am glad that you and your family did not miss it. I am also pleased that you enjoyed a comfortable sleep experience at The Peabody Orlando.

I regret any disappointments you experienced that has you hesitating to return to our hotel and hope that you will reconsider that decision and visit us again when you plan to visit Orlando.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2012

Amazing pool, friendly staff, all positives! I would definitely recommend this hotel!

  • Stayed: November 2011
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Thank sportfanjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Orlando

Address: 9801 International Drive, Orlando, FL 32819-8104 (Formerly The Peabody Orlando)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Orlando
#8 Luxury Hotel in Orlando
#9 Business Hotel in Orlando
#13 Green Hotel in Orlando
#21 Romantic Hotel in Orlando
#24 Family Hotel in Orlando
Price Range: $150 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Orlando 4.5*
Number of rooms: 1641
Official Description (provided by the hotel):
Luxury Resort Close to All the Fun & Adventure! Hyatt Regency Orlando is an iconic hotel located in the heart of everything Orlando, Florida has to offer: theme parks, shopping, dining, nightlife and so much more. We've got something for everyone from two sparkling pools, a waterside & waterfall, a full-service spa & salon, 24-hour StayFit Gym, 7 dining & lounge options, and a customer service driven team awaiting your arrival. What Makes a Seamless Stay: • AAA Four Diamond Accommodations: 1,641 guestrooms and suites, with upgrades including view and club level rooms • Resort Pools: Complete with waterslide, waterfall, splash pad, separate kiddie pool area and cabanas available for rent • Location on International Drive: Guests receive two daily I-Ride Trolley tickets to nearby I-Drive locations including Pointe Orlando, I-Drive 360, SeaWorld and Aquatica. • Enjoy Orlando Attractions: We are minutes from Universal Orlando Resort, Walt Disney World Resort and SeaWorld. • Vibrant Dining: Choose from five Full- Service Dining outlets, two bars, a grab & go and 24 hr. room service. Our pools, spa and sunshine are calling your name. Book with us today to make memories that will last a lifetime. ... more   less 
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Also Known As:
The Peabody Orlando Hotel Orlando
The Peabody Hotel Orlando
Peabody Orlando
Peabody Hotel Orlando Fl

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