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“A Wonderful Surprise”

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Holiday Inn Resort Orlando-Lake Buena Vista
Ranked #103 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Pennsylvania
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A Wonderful Surprise”
Reviewed March 22, 2013 via mobile

The Holiday Inn Buena Vista in Orlando is an immaculately clean hotel with a friendly, helpful staff. The rooms are a good size and the bathrooms are spotless.

There is free shuttle service to all of the Disney parks. The only downside is if you are not renting a car, there is no shuttle service to or from the airport. There is a reasonable independent shuttle service (Mears Transportation) that you can use for $15 per person each way.

There is a large kidney shaped pool with a Tiki Bar at poolside. Also, there is an Appleby's on site. However, if you wish to eat elsewhere, there is a Lonestar and a Landry's Seafood restaurant next door. Directly across the street are a couple fast food places.

One downside was an on site ticket sales booth for local attractions. I just went to ask a couple of questions and the sales person seemed to be trying to get me to spend $75 to visit some sort of timeshare place for a deal. Not sure what that is about!

Aside from that booth, this hotel is worth considering if you are coming to Disney World and want a reasonable place outside of the parks.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QualityLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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North Platte, Nebraska
Level Contributor
447 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed March 21, 2013

It was nice. Calling it a "Resort" is a bit of a stretch. Maybe more like a ramped up Holiday Inn. The pool and hot tub area was definitely nicer and bigger than normal. It was all enclosed in a center courtyard with a giant checker/chess game, two hot tubs and ping pong. Plus there was a slide/swing area for younger kids, an arcade room and a movie room. The gift and accessory shop was awesome as well.

The short list of cons were that we only got one of each toiletry item. For a family "Resort" I thought we would automatically get more. We left tips and asked for me each day but then only would get one more shampoo. When we asked at the front desk, it was rectified, but still they were a bit stingy with the toiletries. The towels are typical hotel towels. Not ratty, but not plush either.

Shower was nice with good power and heat. Plus the room had a fridge, microwave, safe and free wi-fi. The only complaint with Wifi was that everytime I shut my ipad, I would have to re login to their Wifi system. Minor complaint, just bothersome.

Super close to everything! The parks, great restaurants and nice shopping with the outlet malls right around the corner. The staff was friendly and the guy who was out at the pool and handled the activities was great. So all in all I would really give this hotel a 4.75.

Would definitely go to again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank kbqhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Level Contributor
113 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 20, 2013

This was our second year in a row at this hotel. We stayed in same room location just different floor . Room was very clean hotel was very well kept up. TALKED TO SEVRAL OF THE HOUSKEEPERS ALL WERE VERY FRENDLY AND WELL AS THE MAINTENANCE STAFF. Pool area was very clean weather was a little cool but pool was nice and warm we swam or used the hot tub every night. We did not use hskp one day so we could sleep in. And was no problem to set out side the dirty towel and receive new ones. We would defiantly stay here again the next time we head to Florida. The only problem is the traffic on 535 but folks will let you in not that bad

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andywa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margate, Florida
Level Contributor
165 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 20, 2013

The hotel is newly renovated and beautiful. Room very nice and clean. Check in and check out very quick. Close to Park. I would definetely return again. Only down side was I was charged for things I shouldn't have but Heather the Manager was quick to straighten everything else. I am a clean freak and do the scary inspection when I arrive to a hotel and it passed with flying colors.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thekeysfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 20, 2013

Standard hotel.
Nothing exiting at all, but also nothing to complain about (except food, but there are tons of places all around. Golden Corral within walking distance got our kids love... :-)

Best thing is that we were allowed 5 persons in one room, so we didnt have to split up :-)

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
Thank jonkol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review, April 1, 2013
Dear Jonkol:

Thank you for your review! We are glad that there was nothing to complain about however we would love to knwo what we might be able to add to make it Outstanding for you! We are adding new and exciting things to our recreation program daily but we do understand that we might miss an age group some days or the weather doesn't cooperate...if there is something you were looking for please let us know!

Thank you again for choosing our hotel and we hope to see you again!

Best Regards,

Keith D
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 17, 2013

This was our hotel when in Orlando and we thoroughly enjoyed our stay. The hotel is nicely spread out around a decent sized central courtyard that has a couple of hot tubs and a decent sized heated pool.
Our room was comfortable and clean, and other than having to "MacGyver" the toilet one morning when the handle broke, we were very happy with the facilities (the busted loo was fixed without any fuss while we were out).
All staff were polite, friendly and courteous.
There is an Applebee's off the main foyer that can bill direct to rooms, and a Lone Star next door with out her places to eat nearby.
Very kid friendly with activities for kids all day from 9am to 6pm. There is a free theatre for kids, an amusement arcade, an outdoor playground for kids, and a good pool area for kids too.
A small business centre behind the foyer was very convenient to check email and print passes etc.
The cost is reasonable and the range of facilities on site make it great value.
Recommended place to stay (my wife and I actually stayed longer than planned when our travel itinerary changed on short notice).
Free Shuttles service the key local attractions, the only black mark on this being a very unreliable bus too and from EPCOT (a cheap enough taxi ride though).

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeanFlanigan2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 16, 2013

We stayed here for two nights before meeting up with family in a rental home. We arrived in Orlando quite early and were lucky to be given our room right away even though check-in wasn't until 4. We were travelling with our 3 month old son, the hotel quickly provided us with a crib for him. The room was spacious enough that it accommodated the crib and our things with room to spare. The microwave and bar fridge was very convenient as it gave us a place to store bottles and warm them up. The room was modern and clean. The beds were comfortable and warm. Our room was a tower room facing the street so it was quite noisy, but that didn't seem to bother our son at all. We all slept well for both nights.

We did order room service for breakfast the first morning. I would not recommend this. It came in plastic containers from Applebee's and was not very good.

The hotel is close to Disney and we did travel to Downtown Disney one night and the Magic Kingdom. Overall Disney property was easily accessible. There is a shuttle available but we didn't use it as we had a rental car. The hotel is also very close to two different outlet malls which was nice when we decided to do some shopping!

I would definitely stay at this hotel again if we were traveling to the Orlando area and not staying on Disney property.

Room Tip: Request a room that does not face the street for a quieter nights sleep.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jessmess80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Orlando-Lake Buena Vista

Property: Holiday Inn Resort Orlando-Lake Buena Vista
Address: 13351 State Road 535, Orlando, FL 32821-6228
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Orlando
#24 Top resorts Hotel in Orlando
#90 Business Hotel in Orlando
#104 Family Hotel in Orlando
#115 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Resort Orlando-Lake Buena Vista 3.5*
Number of rooms: 503
Official Description (provided by the hotel):
When you stay at the Holiday Inn Resort(R) Lake Buena Vista, you are so close to the entrance to Walt Disney World(R) Resort, you can almost feel the Magic! This official Disney Good Neighbor hotel is fresh from a multi-million dollar makeover, making it perfect for your visit to the Walt Disney World(R) area. Take advantage of scheduled shuttles to the Disney parks, Sea World(R), Universal Studios, Islands of Adventure, Orlando Premium Outlets shopping and the Orange County Convention Center! After a busy day, come back to spacious, generously-appointed accommodations. Choose King or Queen-size bedding with 37" HDTV televisions, high-speed Internet, refrigerator, microwave, granite top vanities and upgraded bath amenities. Families love our KidSuites, a room-within-a-room that lets kids enjoy their own space within their parents room. Relax at the expansive, tropically-landscaped outdoor sundeck with plenty of lounge chairs, oversize heated pool, Splash Pad and two whirlpool spas! There is plenty to do onsite including outdoor pool tables, giant checkers and chess, ping pong, fitness center and an arcade/game room. PLUS - a Daily Scheduled Activities and Movies program for kids and adults! Enjoy great dining at Applebees(R) located onsite, serving breakfast, lunch and dinner. Pinkys Market Place and Gift Shop is in the hotel lobby. Free high speed internet access helps you stay connected, and on-site meeting rooms are available for special events. Explore the Lake Buena Vista and Downtown Disney area's plentiful dining, shopping, nightly entertainment and picturesque setting. ... more   less 
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Also Known As:
Holiday Inn Resort Lake Buena Vista Hotel Orlando
Holiday Inn Orlando
Holiday Inn Sunspree Orlando
Orlando Holiday Inn

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