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“Great Hotel”

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The Point Orlando Resort
Ranked #20 of 337 Hotels in Orlando
Certificate of Excellence
West Bloomfield, Michigan
1 review
“Great Hotel”
Reviewed October 22, 2013

This is an absolutely beautiful hotel with amazing ammenities. My one complaint is for some reason in order to get ice, there is no ice machine, you have to ask the clerk at the front desk. I would definitely return!

Stayed November 2012, traveled as a couple
Helpful?
Thank Jared J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 23, 2013
Jared, thank you for taking the time to write a review. We are glad that you enjoyed all of our resort amenities. Please accept our apologies that you were inconvenienced regarding ice. We will take your feedback in to consideration. It is great to know that you plan to return. We look forward to welcoming you back!
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4,602 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2013 via mobile

The Pointe Orlando Resort is easily one of the best hotels I've been to in a really long time. When we checked in the staff was courteous, friendly, and polite. They gave us a lot of information about the surrounding area and were genuinely concerned about our stay. Everytime we called to the front desk they answered the phone by our names. Anytime we had any questions or concerns they answer them in an extremely timely manner. The hotel room itself was clean, gorgeous, with a great view. The pool area was well maintained, and the bar was well stocked, and with friendly staff that were very knowledgeable. The manager Mr. Fabio and the other front staff refered to us by name and were unbelievably friendly. I can't wait for my next vacation, it will be at the Point!

Stayed October 2013, traveled as a couple
Helpful?
1 Thank jrdix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 21, 2013
It means so much to us to hear that The Point Orlando Resort was one of the best resorts you have stayed at. We strive to provide all of our guests with an extremely memorable experience, so it is wonderful to hear that we succeeded in providing that to you. Thank you for taking the time to share your experience on TripAdvisor. We look forward to your next visit!
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Port Charlotte, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 18, 2013

We live in SW Florida and "Walking Dead" fans. We decided to attend Universal Studios Halloween Horror 2013, stay overnight and have fun in the parks the next day and night as well. We were looking for a reasonably priced place, clean and close to the parks. We hit a home run with The Point Orlando Resort. We stayed in a King Suite was large and very clean. It also has a kitchen area, living room area and a washer/dryer. Everything was modern, clean and comfortable. And ... only 5 minutes driving time to Universal! This place is perfect and we will definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dee Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 21, 2013
Dee, thank you for choosing to stay with us for your trip to Halloween Horror Nights. We are glad that the suite suited your needs perfectly. Thanks for taking the time to write a review. We look forward to your next visit!
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Mosinee, Wisconsin
1 review
Reviewed October 18, 2013

My husband and I stayed here for our 10 year anniversary. We were so pleased with the service we received upon arrival. The employees were so friendly and helpful. The rooms were very clean which is one of the most important things to me. I found the hotel was in a great location as well. Overall we did not have one negative thing to say about this hotel. It was a great stay!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Griffin3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 21, 2013
Griffin, it was an honor to serve you during your 10 year anniversary. Thank you for commenting on the wonderful service and high level of cleanliness that you experience here at The Point Orlando Resort. We are so glad that you had a great stay, and hope to welcome you back again!
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1 review
Reviewed October 16, 2013 via mobile

My girlfriend and I stayed two nights for our one year anniversary. Absolutley EVERYTHING was top notch! Friendly and helpful staff. Spacious and clean rooms! I will definitely be back and highly recommend this resort for everyone!

Helpful?
Thank Justin C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 17, 2013
Justin, it was a pleasure to serve you and your girlfriend for your anniversary here in Orlando. We are glad to hear that you had such a great stay with us and really enjoyed your suite. Thank you for taking the time to write a review, we look forward to welcoming you back!
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2 reviews
Reviewed October 15, 2013 via mobile

My friends and I just stayed here for her birthday and it was amazing. The resort is beautiful and affordable. The staff is friendly and everything was perfect.

The only complaint I have is I didn't get to see more of Fabio. He is total man candy and very attentive. So I'm bummed that I didn't get his phone number or marital status.

Anyway, we will definitely be back and we highly recommend it!!

Stayed October 2013, traveled with friends
Helpful?
Thank DJ J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 16, 2013
DJ, thank you for taking the time to write a review. We are so glad to hear about the wonderful experience that you had with us here at The Point Orlando Resort. It is great to hear that you and your friends enjoyed the resort and found our staff to be friendly and attentive. We appreciate your recommendation and look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2013

My husband and I stayed for 6 nights in Grand suite one king bed room which is very big and comfortable. This room has kitchen, wash & dry machine, one bed room, very big bath room. We can see Universal Orlando. Breakfast corner is near the lobby, although there are only 10 tables, basic food for your choice with Starbucks coffee, and felt warm just like my home. Staff are so friendly & helpful. Both of us had a great experience there. Only one thing I would like to complain, there is no mailing service if your postcard without stamp. There is not convenient for the traveller who like to mail postcard. Hope the manager would consider to provide the mailing service.

Room Tip: Grand suite one king bed room with Universal Orlando view, higher floor
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LWLcor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at The Point Orlando Resort, responded to this review, October 15, 2013
We are so grateful that you took the time to write a review. Thank you for writing that The Point Orlando Resort felt just like home. That is what we strive to provide and we are delighted that you felt that. We do apologize that we were unable to mail your postcard for you. We appreciate your feedback and will consider adding this service in the future. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Point Orlando Resort

Property: The Point Orlando Resort
Address: 7389 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Orlando
#14 Family Hotel in Orlando
#18 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Point Orlando Resort 3.5*
Number of rooms: 227
Official Description (provided by the hotel):
This full-service, all-suite, newly renovated luxury boutique hotel is quaintly tucked in the heart of Orlando on Universal Blvd, just minutes from International Drive and close to Universal Studios. The Point Orlando Resort provides a tranquil Florida experience that will have you feeling right at home. The Studio, 1 Bedroom Suites and 2 Bedroom Suites offer a variety of comfortable accommodations to suit your needs while enjoying resort-style amenities. ... more   less 
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Also Known As:
The Point Orlando Hotel Orlando
The Point Hotel Orlando

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