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“Great 2 night stay”

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Bilit Rainforest Lodge
Newcastle, Australia
Level Contributor
65 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Great 2 night stay”
5 of 5 bubbles Reviewed December 14, 2013

We stayed at this lodge as part of our 4N/5D tour with Amazing Borneo Tours. We stayed for 2 nights. Rooms were spacious, clean and comfortable and had everything you needed. Wifi was available in the main dining/reception/meeting area but not in the rooms. Food was plentiful and we never went hungry. We did wildlife viewing on the river a few times and saw heaps of wildlife. We had private massages done in our rooms. This is a must. The Bilit Lodge gave us a little bit of an adventure while staying in the Borneo Jungle. Just remember not to leave anything like shoes out on your verandah as the monkeys will steal anything not tied down. Had a great stay here

  • Stayed October 2013, traveled with friends
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Helpful?
1 Thank Brooke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, December 30, 2013
Hi rbsimmo, we appreciate you taking time to review us and sharing your views with others. Glad that you have enjoyed your stay with us, our humble lodge is ideal for those who like to get away from the busy sound of city life and mingle with the local natives staff. Thanks again for sharing.
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246 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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plymouth
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 bubbles Reviewed December 9, 2013

We were booked at this place by the tour operator for two nights - so no choice. On reaching the other side of the river the first thing you see are the shabby staff quarters which are next to the reception and school dinner hall they call the restaurant - this means there is music and noisy activity when eating (though the latter does not take long!). The reception bar area is like a youth club with loads of staff hanging around not doing much - there is no management of the lodge to speak of. Dogs roam around looking threatening and when the reception is asked to do something about them nothing is done. The food is appalling - anyone who says it is above poor operate on a c food diet - see food and eat it regardless of quality. The rooms are large and OK but the cleaning staff carry no cleaning materials with them just a brush and a dustpan - we watched them work there way down the lodges, including spending all of two minutes servicing our room. The focus of the school dinner hall is the TV which is in one corner which is always on full blast with staff congregating around it all the time.
The river tours are what you go here for and they are very good but there are other places to stay and that is my recommendation until this place gets managed like it should be - Gordon Ramsay would have a hey day.
If you are there for two nights on the second day if you have gone out in the morning boat trip and want to do another one in the afternoon at about 4pm there is nothing to do other than relax with the marauding dogs!

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank beats21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, January 1, 2014
Hello beats21,
We are sorry to hear that you were not happy with your stay with us. However, thank you for your feedback as we are keen to know and it helps us to improve better in serving our guests.

Further to address on your comment on dogs loitering the area, this is unusual as the natives around Kinabatangan River are mostly Muslim and they do not keep dogs. Perhaps the dogs you have seen are those from other villagers, however these dogs could not access the lodge area and normally rummage under the dining hall whenever guests dropped/ threw leftovers out. Most of our previous guests never encountered them, nonetheless we thank you to brought this up as we have things to look at improving next.

Our meals are the variations of Asian and western of buffet setting, we cater for special dietary needs to such as vegetarian, gluten free etc. Perhaps the tour operator that you booked from never specified this to you.

The dining hall is as well the area for tour guides to meet up with their guests for briefing and to mingle. therefore the staff you saw may not be our lodge staff as the guides are from other tour operators that booked their guests into our lodge. We shall however look at informing all our tour operator on this therefore proper briefing will done to their guides. This shall avoid unnecessarily missed communication from the agent to the guests too, especially to inform on the program involved throughout the day.

As most wildlife are active during morning and late afternoon, this the very reason the boat cruise are done twice daily at 6 am and at 4 pm. Afternoon is a very and easy, we have our river jetty to relax by or guests could opt for trail walk (chargeable optional trip).

Hope this helps to give better insight to your comments, we thank you still for the time taken to feedback us.
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Alice Springs, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

We stayed here for 2 night and 3 days.

The accommodation was really nice (especially for being in the rain forest) and the rooms were nice and large.
Wildlife was everywhere, you just have to open your eyes to see it and be looking for it.
During the boat tours and time at the lodge we saw loads of species, orang-utan, silver leaf monkeys, proboscis monkey, flying foxes, rhinoceros hornbills + many other species of hornbill, storm stalk (only 500 left in the wild) we saw 4!!!, kingfishers, snakes, crocodiles, and I cant even begin on the number of raptors, purple heron and many other bird species.
We also did the night tour (at a slight additional cost.) We didn't see pygmy elephants at all but we did see their tracks. I was content with knowing they were close by.
The food was very tasty and plenty of it.
The staff were always willing to help and were very accommodating.
I feel very lucky to have been able to visit here and would defiantly come back again.

Thanks to all the staff there!!! and our tour guide John

From Ayla and Matt

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Star L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, January 1, 2014
Hello Star L,
Thank your for your great sharing on our product with everyone on Tripadvisor, we are glad that our hospitality met to your expectation.

Totally agree with you that with WILDLIFE, it is pure luck and you have to always be alert to open your eyes and search for them. Indeed you are lucky to have seen many of the primates and the storm stork very very rare seen. Again thanks for the review and we too keen to welcome you again to our humble lodge.
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SCOTLAND
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

We had a lovely 2 night stay in this lodge. Rooms are basic but large and very comfortable. Food was good and plentiful. Friendly and helpful staff made our stay enjoyable.
We took 3 river cruises and one forest walk during our stay and saw plenty of wildlife including orangutans.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Traveladdict999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, January 3, 2014
Hello Traveladdict999,
Thank you for your review on Tripadvisor, we appreciate your sharing with others on our facilities.
It was great for us to know that your stay has been an accommodating.
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uk
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed October 15, 2013

We stayed here with tropical gateway tours (fab guide) for a one night stay and were glad we did. We combined our stay with a trip to sepilok orang-utan sanctuary which was a great experience (see separate review).

Upon arrival we were greeted with welcome drinks in a lovely restaurant set in the rainforest at the side of the Kinabatangan river. The staff were very friendly and both our evening meal and breakfast were provided. Both meals were plentiful tasty buffets in a nice setting.

Our bags were taken to our room. The room was huge!! It had air conditioning, a big balcony with hammock, two double beds, a separate shower room and toilet. Literally huge and nicely decorated in keeping with the rainforest. It also had a safe.

I would really recommend both the afternoon and evening river trips as we saw different animals on both. In the day we saw the proboscis monkeys (amazing to see in the wild), a male orang-utan, long tailed macaques, huge monitor lizards, hornbills and snakes. The evening cruise was pitch black and exciting with a storm playing out in the distance!! We saw two different types of kingfishers, a civet cat, pythons and crocodiles. It really felt like we were on safari and we thoroughly enjoyed the whole trip and wish we had stayed longer. The guides on the boat really knew how to spot the animals (even in the pitch black) and were very knowledgeable and personable.

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank UkKirky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, January 3, 2014
Hello UkKirky,
Thank you for making the effort to write us this review. It is important that we know you are happy with our hospitality & services! Indeed, we place customers satisfaction as our top priority , extra effort and attention is channeled to ensure everything is perfect and enjoyable for all our guests alike. We hope to be of service to you again in future.
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Sheffield, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 5, 2013

We stayed at Bilit Rainforest Lodge for one night with Amazing Borneo Tours. We had a lovely detached lodge (with two queen sized beds and a single bed), which gave a little bit of luxury in the rainforest. The buffet food was lovely and the setting is perfect for boat trips on the Kinabatangan River. We did one dusk boat trip and saw hornbills, monitor lizards and a couple of different types of monkey.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank 195Lou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, January 3, 2014
Hello 195Lou,
We are happy to know that you have enjoyed your trip. Indeed Bilit Rainforest Lodge is one of the better lodge to stay along Kinabatangan river. Do come back next year for other more exciting destination. We hope to see you again soon!
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Melbourne, Australia
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

I was saddened to read several negative reviews of Bilit Rainforest Lodge on
Trip Advisor. We stayed here through Amazing Borneo Tours. During a stay of 2 nights, we were taken on 3 river trips to look for wildlife. We were thrilled to see orang utans, proboscis monkeys, macaques, crocodiles and an amazing array of bird life on these river trips. We also found the lodge to be an enchanting place to stay. Big, spacious bedrooms with attached bathroom and separate toilet, as well as outdoor porches with chairs and a hammock for each unit made this such a relaxing place to stay. The communal dining room was a very welcoming place with staff who did their very best to ensure we were looked after, in an attitude of welcoming friendship. The staff even put on a cultural dance performance for us one night at no extra charge! Delightful and low key, laid back atmosphere. The food was plentiful and varied and the value sensational. We slept to the sound of cicadas and woke to the sound of monkeys playing in the surrounding trees...this was a true jungle experience. It's NOT 5-star, but IS a very comfortable and nature-surrounded accommodation, with boardwalks connecting units and the central dining room. There WAS a spa, for beauty treatments, but we chose to relax on the balcony or meet others in the dining room when not heading out to look for animals (incidentally, some guests even saw Borneo Pygmy Elephants in the wild!) A fabulous place to stay, right in the rainforest! Thank you to the lovely staff there at Bilit Rainforest Lodge!

Room Tip: We stayed in a basic room and it was quiet and lovely. The Lodge has superior rooms which may be eve...
See more room tips
  • Stayed August 2013, traveled as a couple
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Helpful?
2 Thank LozMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaurista, Manager at Bilit Rainforest Lodge, responded to this review, January 3, 2014
Hello LozMelbourne,
it is wonderful to hear that you are 100% happy with our services in our humble lodge. We believe in exceeding our guests expectation by delivering our best and ensures guests' satisfaction. This is all made possible also because of you. Thank you.
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Additional Information about Bilit Rainforest Lodge

Property: Bilit Rainforest Lodge
Address: KG Bilit Seberang Jalan Sukau, Kota Kinabatangan 90200, Malaysia
Location: Malaysia > Sabah > Kota Kinabatangan
Amenities:
Free Breakfast Restaurant Suites
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Kota Kinabatangan
Price Range (Based on Average Rates): $$$
Number of rooms: 24
Official Description (provided by the hotel):
Bilit Rainforest Lodge is located beside the Lower Kinabatangan River in the village of Bilit, approximately 2 hours drive from Sandakan. It is a set of amidst lush tropical forest and offers comfort and peaceful relaxation as well as a base for easy exploration of the incredible diversity of plant, mammal and birds at the Kinabatangan region. All chalets and the restaurant are made from local hardwood material and are designed to blend into the nature giving a unique local native ambience. The rooms are very spacious and comfortable with a minimum of 600 sq.ft. for standard chalets and 800 sq. ft. for VIP permier chalets. A boardwalk connects the jetty, restaurant and all the chalets. ... more   less 
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Also Known As:
Bilit Rainforest Hotel Sabah

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