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“What you expect for HGI”

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Hilton Garden Inn Tampa Northwest / Oldsmar
Ranked #3 of 6 Hotels in Oldsmar
Certificate of Excellence
Dallas
Level 5 Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“What you expect for HGI”
Reviewed September 23, 2012 via mobile

The great thing about Hilton hotels is that you know what to expect. I had a king size room with the adjustable firmness bed, which worked great for me--although there was a very bright light right outside my window (room 314), so I needed to completely close the shades each night. All the employees at the desk and at breakfast were very nice, and there was a decent selection of snacks at the purchase pantry. I have stayed at this hotel and the courtyard next door, and I would recommend this hotel over that one without hesitation.

Stayed September 2012, traveled on business
Helpful?
Thank apathynext
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie M, Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, September 26, 2012
We greatly appreciate your feedback. Thank you for informing us about the bright light that came through your window. Every bit of feedback is valued because it gives us the opportunity to correct the issue, so thank you again. It is very important to staff and management that every guest that stays at the Hilton Garden Inn receives exceptional customer service. We are delighted that you will be coming back to stay with us.
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557 reviews from our community

Traveler rating
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    46
    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Punta Gorda, Florida
Level 5 Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 20, 2012

I have used this hotel for small meetings (10 people) twice. My first experiance was great and thats why I went back to book the hotel again. I was a bit dismayed to find out the first sales person I delt with had moved on. My fears were quickly put to rest when I started talking to Jackie the new sales Rep.. She was every bit as engaging and helpful. The hotel and rooms are extremely clean, up to date and priced reasonably. The conference rooms (2) have all the up to date equipment needed to have a small board type meeting or a full scale conference. Hot or cold lunches are availlable and priced right. You can't go wrong with the Hilton Garden Tampa Northwest / Oldsmar.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie M, Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, September 25, 2012
Thank you for your feedback, it is greatly appreciated. The staff and management are honored that you selected Hilton Garden Inn as your number one choice for your lodging and convention means. We have had some transitions in the sales department and it is wonderful to have positive feedback. We do pride ourselves in customer service and also delivering the best experience we can to our clients and guest. All of us at Hilton Garden Inn look forward to hosting your next upcoming event. Thank you again for your feedback.
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Tampa, FL
Level 4 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 9, 2012

The staff at the Hilton Garden Inn are among the friendliest and most accommodating that I have encountered at at Hilton property. They go out of their way to allow for early check-in, which is a big help when you're traveling on business. Of all the hotels in this general area, this is always a best bet. The hotel is clean and well kept, too. Check it out.

Room Tip: The rooms on the fourth floor are usually very quiet, even near the elevator.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CSailor71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, July 12, 2012
Thank you very much for such an awesome review!! We pride ourselves on excellent customer service and it is great to hear that we exceeded your expectations. We hope that you will spread the word about our hotel and staff and we look forward to serving your hospitality needs in the future.
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Atlanta, Georgia
Level 6 Contributor
322 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed June 28, 2012

The Garden Inn is a business location that is easy to access from both highways and interstate.
Facility is older but well maintained. Proffesional staff who are courteous and helpful.
Do not stay in a room with double beds they use a different mattress than the king with adjustable firmness. I found the double bed very uncomfortable with little support
Breakfast is average and the service is average.
Had a problem with hot water which they did respond to quickly. Manager personally took responsibility. For business this hotel is OK it does not stand out but is also better than quite a few places in the Tampa area.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rszAtlanta_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, July 3, 2012
I apologize again that your room with the double beds did not meet your satisfaction. As we discussed previously, our hotel provides a 100% satisfaction guarantee that states if any of our guests are not completely satisfied, we will provide them with a full refund as we did in this case. I really hope that this does not deter your from visiting us again in the future as we value your business and loyalty to the Hilton brand. Again, my apologies for your inconvenience.
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New York
Level 6 Contributor
102 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 27, 2012

I've stayed twice at this hotel now and it is easily one of the best hotels in the Hilton Garden Inn-class. It's relatively new, and the rooms are very spacious, modern and comfortable-- more so than some of the regular Hiltons.

The pool is small but adequate, and the morning breakfasts offer a full throttle dining experience. There is a nice (and free) business center by the lobby. Though not situated in a particularly exciting area, there are lots of places to eat within a few minutes walk of the hotel.

If you're expecting the lap of luxury, this may not be your scene, but the hotel offers a thoroughly reliable and enjoyable experience, and at a reasonable cost.

I would without question stay there again.

  • Stayed December 2011, traveled with family
    • Value
    • Location
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Helpful?
Thank Adi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, July 3, 2012
We appreciate you taking the time to provide feedback regarding our hotel. I am happy to hear that we were able to meet your expecations and provide you with a most reasonable accommodation that met your needs. We hope you spread the word to your family and friends and we look forward to having you back again in the future.
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1 review
Reviewed June 24, 2012

I recently stayed here for a waterski Tournement on tower lake. Room was spotless and up to date, staff was very friendly. There are quite a few restaraunts right next door within walking distance. I would definitely stay here again.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abbieflaherty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, June 26, 2012
Thank you very much for the excellent feedback you provided. I am happy to hear that we exceeded your expectations and were able to provide you with the excellent service that all of our guests deserve. We hope that you will pass this information along to all of your family and freinds as we know that word of mouth is our best advertising. Thank you for your business and we look forward to you seeing you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 8, 2012

We recently stayed here for Memorial Day weekend in order to attend a nearby wedding. Patricia at the front desk make sure every need we had was met. We weren't able to get a car rental and they connected us with a wonderful car service that was very professional and timely. I would definitely stay here again. I'm only voting the spa so low because there wasn't one.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PYTiffany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hgioldsmar, General Manager at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this review, June 11, 2012
Thank you very much for providing such positive feedback of our hotel and staff. I am happy to hear that we were able to satisfy your needs and provide such excellent service. I am sorry that you did not see our spa...please be aware that it is near the pool the next time you visit us. We appreciate your valauble feedback and look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa Northwest / Oldsmar

Property: Hilton Garden Inn Tampa Northwest / Oldsmar
Address: 4052 Tampa Rd, Oldsmar, FL 34677-3205
Phone Number:
Location: United States > Florida > Oldsmar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Oldsmar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tampa Northwest / Oldsmar 3*
Number of rooms: 83
Official Description (provided by the hotel):
The Hilton Garden Inn Tampa Northwest/Oldsmar hotel is conveniently located midway between Tampa and Clearwater in West Central Florida. Our Tampa hotel in Oldsmar, FL is just minutes from some of Florida's lush golf courses and sandy white beaches along the Gulf of Mexico. The city of Oldsmar has grown into a thriving residential and business community with numerous restaurants, shopping malls and local corporations. Whether you are here for business or pleasure we want you to enjoy your stay and the entire staff at our Oldsmar, Florida hotel is committed to providing the finest quality guest services. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa Northwest / Oldsmar Hotel Oldsmar
Hilton Garden Inn Oldsmar
Hilton Oldsmar

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