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“Poor cleanliness”

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Courtyard Tampa Oldsmar
Ranked #4 of 6 Hotels in Oldsmar
Certificate of Excellence
Palm Harbor, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Poor cleanliness”
Reviewed November 26, 2013

Checked in and found make up on a pillow case and hair both on the pillows and in the bed. The bed had obviously been made without changing the linen. Then a housekeeper was sent up that spoke little to no English, so it was a struggle to communicate with her. I expected more from a Marriott hotel.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    105
    54
    21
    11
    3
See reviews for
52
19
12
80
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Level 6 Contributor
167 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed November 9, 2013

We stayed on a Friday night. The ladies at check in were extremely nice and pleasant, and recommended a great restaurant for dinner (City Fish).

The room was located next to the elevator, but it was very quiet and we never heard it at all. The room was extremely clean and well maintained, and the bed very comfortable. Free internet is always nice too! We used the business center and that had everything we needed.

I forgot my bottle opener, but the handles on the dresser were perfect for a old-style wall mounted bottle opener. Multi-purpose hardware!

The only weird thing is the elevator smelled like a lady getting a perm.

Room Tip: Room next to elevator was actually quiet.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlcaTorda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Tampa Oldsmar, responded to this review, November 25, 2013
Kevin D,
Thank you for sharing feedback from your stay at Courtyard Oldsmar. We're glad you enjoyed your stay, our friendly staff, as well as our clean and comfortable accommodations. We're happy to have had you as our guest, and we hope you'll return for another visit in the near future. Thank you again for writing.

Sincerely,
D'Marie Brennan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlingame, California
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 2, 2013

Recently took a 1400 mile road trip thru the panhandle and Southeast. Great property- bright large rooms, expansive downstairs area, wonderful staff. Stayed at a number of properties by different chain and this was by far and above the best stay we had. Only wish they kept the restaurant open for breakfast longer (Andy is a gem.).

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karenmcelhany2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Tampa Oldsmar, responded to this review, November 6, 2013
Karenmcelhany2013,
Thank you for your review and recommendation! Thank you for recognizing Andy, I’ll be sure to share your comments with him. We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Yours truly,
D’Marie Brennan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
2 reviews
Reviewed October 29, 2013

I frequent the Oldsmar, FL, western Tampa area frequently and have settled into the Courtyard Hotel, Oldsmar, FL, as the best Second Home a traveling guy could have. Recently renovated rooms, superb long-term staff of caring professionals and a peaceful, quiet location - just what a traveling man is asking for. The General Manager provides the little details that keep me coming back, while the reservation staff handles my frequent and often changing schedule with grace and ease.

The Oldsmar Area offers several hotels, but my continued choice is the Courtyard Inn.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Tampa Oldsmar, responded to this review, November 6, 2013
Bill B,
Thank you for your review and recommendation! Thanks for choosing the Courtyard Tampa Oldsmar for your business needs. We greatly appreciate your patronage and taking the time to share your comments. We look forward to being of service the next time you are in the area!
Yours truly,
D’Marie Brennan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Augustine, Florida
Level 6 Contributor
155 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 13, 2013 via mobile

Outstanding property in a great location. Travelled to Tampa area for our daughters soccer tournament and really enjoyed our stay at this property. Located near shopping and restaurants. Applebee's next door and Buffalo Wild Wings a short 2 minute walk.
The staff and condition of this property make it a memorable stay!! We will definitely pick this hotel again if we are in the area!!

Stayed October 2013
Helpful?
Thank robaconk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Tampa Oldsmar, responded to this review, October 20, 2013
robaconk,
Thank you for taking the time to share feedback from your stay at Courtyard Oldsmar. We appreciate you selecting our hotel while in the area for your daughter's soccer tournament, and we're glad you found our friendly staff and convenient location to make for a memorable stay. We look forward to welcoming you back as our guest the next time you visit the area. Thank you again for writing.

Sincerely,
D'Marie Brennan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamden, Connecticut
Level 5 Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 10, 2013

Stayed two nights in October on business. Really pleased with this hotel, consistent with the courtyard value. Property is new and room is kept spotless. Great setup in the lobby with the bistro providing great breakfast. Rom is on the small side but sufficient for a solo business traveler. Staffs are great, always a big smile on their faces and always willing to assist. Overall very satisfied with my stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Tampa Oldsmar, responded to this review, October 20, 2013
Jack L,
Thank you for choosing Courtyard Oldsmar to serve your hotel needs while traveling on business. It's great to receive your review and complimentary feedback on our clean accommodations and friendly service. Our staff makes sincere hospitality their number one priority and continually strives to provide an exceptional stay for each guest. We're glad you found our hotel perfectly suited for your business travels, and we hope you'll stay with us again soon. Thank you again for writing.

Sincerely,
D'Marie Brennan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 6 Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 27, 2013

We were one of several large groups of soccer players. The hotel staff were extremely accommodating, and seemed genuinely interested in making sure that everyone was well taken care of, keeping breakfast supplies ready for large groups of teenager boys, etc. The hotel itself is one of the nicest Courtyards I've been to, obviously remodeled very recently. On top of all that, rates were surprising low.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Tampa Oldsmar, responded to this review, October 1, 2013
Bill O,
We appreciate you and your soccer group selecting Courtyard Oldsmar to serve your hotel needs. It’s great to receive your kind comments about our staff’s genuine hospitality and excellence in service. We enjoyed having your group as our guests, and we hope you’ll return for another visit in the near future. Thank you again for writing.

Sincerely,
D'Marie Brennan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Tampa Oldsmar

Property: Courtyard Tampa Oldsmar
Address: 4014 Tampa Rd, Oldsmar, FL 34677-3200
Phone Number:
Location: United States > Florida > Oldsmar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Oldsmar
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tampa Oldsmar 3*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to the Courtyard Tampa Oldsmar hotel located at the top of Tampa Bay area between Clearwater and Downtown Tampa; we are here to make your stay in Oldsmar most enjoyable. Just a short drive away you'll find Tampa Bay Downs, the Ed Radice Sports Complex, Raymond James Stadium, Busch Gardens, Adventure Island and Clearwater and St. Petersburg Beaches. Be at ease traveling around town by taking advantage of our free courtesy shuttle, within 3 miles of the hotel. Our Courtyard Tampa Oldsmar hotel offers stylish guest rooms with Marriott's luxury bedding, LCD flat screen TV's, mini-fridge and FREE High Speed Internet. Connect and enjoy a social experience in our new lobby, featuring the Bistro, serving breakfast, dinner & Starbucks. Get invigorated in our 24-hour fitness center and unwind in the courtyard, soak up sun by the pool or relax by the waterfall and koi pond. Conveniently located to the Westshore Business district, the friendly team at this hotel in Tampa Bay eagerly awaits your arrival. ... more   less 
Reservation Options:
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Also Known As:
Courtyard By Marriott Tampa Oldsmar Hotel Oldsmar
Courtyard Oldsmar
Oldsmar Courtyard
Oldsmar Marriott

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