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“Best and friendliest customer service and staff” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar

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Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar
Ranked #2 of 6 Hotels in Oldsmar
Certificate of Excellence
GreenLeadersBronze level
Cleveland, Ohio
1 review
“Best and friendliest customer service and staff”
5 of 5 bubbles Reviewed July 1, 2012

I spent 12 nights at this hotel and it was a wonderful, friendly experience. The help was outstanding and very, very professional. The room and the hotel was very clean. It was a long business trip, but they made me feel like I was at home. I would stay there again. Also, the breakfast was good and the people who took care of it were great.

Room Tip: Suites are very large and it's nice to have a refrigerator and microwave.
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  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theresa412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, July 3, 2012
Thank you for choosing our hotel to be your home away from home for your extended business trip. We appreciate your kind review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
    338
    94
    20
    9
    5
See reviews for
151
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94
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 29, 2012

I had an incredible stay here for eleven (11) nights. The staff was very professional and more importantly very helpful and friendly. Julie was very polite and accomodating while helping you find a perfect room for you. The day starts off great with Carmen serving hot delicious breakfast in the cozy dining area.Carmen will definately try to do whatever she can to cater to your breakfast needs.Almost two straight weeks away from home and I felt like I'm just at home. BTW, there is always complimentary coffeee/tea and chocolate chip or oatmeals cookies...can't get better than that.

Room Tip: Had a room on the second floor towards the stairs-it was quiet and I slept wonderfuly.
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  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kcpathy86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, July 3, 2012
We are so glad you enjoyed our hospitality during your extended stay. Julie has been a true asset to our guests for over 8 years. Carmen has also been serving breakfast with a smile for 8 years at our hotel. PS I have a difficult time passing up those cookies every afternoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
1 review
5 of 5 bubbles Reviewed June 27, 2012

Had a wonderful stay here! Love Florida and love love love the friendly staff here at the HIEH&S of Oldsmar. Breakfast was yummy and always made the hall ways smell delicious! Caleb, at the front dest, was especially personable, friendly and helpful! Thanks for a wonderful trip! <3 B-324

Room Tip: Suites are worth the extra $ for sure!
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brittany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, July 3, 2012
Thank you for your kind review. I will be sure to share your kind comments with Caleb. He is truly a pleasure to work with.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
2 reviews
5 of 5 bubbles Reviewed June 26, 2012

The staff is very friendly, professional, helpful and caring. I felt at home during my entire stay. The property was convient and clean with appealing touches. The room was expertly appointed and fresh & clean. Internet , refrig and microvave made it feel like home. Breasfast was included and a treat. This was my second stay. I'll be back in the area in about 60 days and I'll stay here again. Thanks for all of your help; you have an incredible staff.

Room Tip: Just ask the staff; they will direct you....
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  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, July 3, 2012
Thank you for taking the time to review our hotel. We are so happy that we are your preferred hotel when you visit the Oldsmar area and look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
7 reviews
4 hotel reviews
5 of 5 bubbles Reviewed June 25, 2012

We stayed here only one night, but we were very impressed by the friendliness of the front desk staff at check in and check out. During Troical Storm Debby the streets in our mobile home park were starting to fill with water and there were several tornado warnings in the area. I had just had foot surgery last week and was afraid I wouldn't be able to make it out quickly if need be, so we headed to this establishment. My husband checked in, but didn't think to ask for a handicap room, so as we went in with our things I stopped by the front desk to see if we could change and the front desk clerk graciously switched our room for us. Room was very clean and just what we needed after dealing with storm problems for hours. We thought we would stay another night, so we went to front desk to extend for one night. Had errands to run and went to check our place. Things looked good so decided we didn't need room another night. Made it back to hotel right at noon check out time and explained to desk clerks on duty. They said no problem and to take our time gathering our things to leave. I'm sorry to say I did not get any names of employees that we dealt with (I wasn't quite with it due to pain meds-LOL), but all were extremely friendly and helpful.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hoverton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, July 3, 2012
Thank you for your kind review. I am so glad that we were able to accommodate your special requests. We are all so happy that Tropical Storm Debby is finally gone.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winder, Georgia
1 review
5 of 5 bubbles Reviewed June 23, 2012

Spent five nights at Holiday Inn Express Oldsmar for a family reunion. Room was perfect size for our family. Rooms were very clean and staff very helpful (especially Julie at the front desk!).
The free breakfast was a real plus to get my family of six fed and out the door! Would recommend this hotel to anyone regardless of their travel purpose.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Walt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, June 26, 2012
Thank you for your kind review. I will be sure to share your comments with Julie. She is such an asset to our hotel. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
1 review
4 of 5 bubbles Reviewed June 23, 2012

This is a very good property with nice rooms. Good location central to both Tampa and Gulf Beaches. Several close by restaurants including Applebees and Flamestone. The hotel's complimentary breakfast hit the spot. But the true star is the staff. Everyone was very friendly and helpful. Caleb at the front desk was a gem! Would definitely stay here again!

Room Tip: Try to avoid 1st floor near the pool as it is open til 11 and kids go running screaming down the hal...
See more room tips
  • Stayed June 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TampaTraveldiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar, responded to this review, June 26, 2012
Thank you for your wonderful comments regarding our hotel and staff. I will be sure to share your comments with Caleb. He is truly a pleasure to work with. We hope to see you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar

Property: Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar
Address: 3990 Tampa Road, Oldsmar, FL 34677
Phone Number:
Location: United States > Florida > Oldsmar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Oldsmar
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tampa Northwest - Oldsmar 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Our Oldsmar hotel is conveniently located for business and leisure travelers alike. Minutes from Tampa International Airport (TPA) and St. Petersburg-Clearwater International Airport (PIE), our complimentary parking and local shuttle service within a five mile radius makes traveling around our hotel a breeze. In addition to amazing amenities, the Holiday Inn Express and Suites Oldsmar also features 1500 square feet of meeting space as well as a boardroom for small meetings. Our highly experienced guest service team, and convenient location - 14 miles from Clearwater Beach, and just minutes from Tampa Bay Downs, Silver Dollar Shooters Club and Oldsmar BMX Supercross Track - makes the Holiday Inn Express and Suites Oldsmar the perfect place to host a business or social event. Take advantage of our fully renovated 24 hour fitness center or relax by the outdoor heated pool. During your stay, experience a variety dining options fit for a foodie or visit some of the 25+ craft breweries along our "Gulp Coast." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Oldsmar
Holiday Inn Oldsmar
Oldsmar Holiday Inn

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