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“Nice visit” 4 of 5 bubbles
Review of Red Roof Inn Orlando West

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Red Roof Inn Orlando West
Ranked #2 of 5 Hotels in Ocoee
Certificate of Excellence
Live Oak, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice visit”
4 of 5 bubbles Reviewed June 23, 2014

I recently stayed at this hotel during a business trip. I found the hotel easy to get to, clean, and nicely furnished. The staff was warm and friendly. I recommend this hotel and will stay again when in the area.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofOcoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 24, 2014
Dear Lisa,

Thank you for your recents stay with us and taking the time to fill out a trip advisor review. It is always nice to hear positive comments on our hotel and staff. Our goal is to have everyone who stays here enjoyed thier stay.

We look forward to seeing you again in the future when your plans bring you back to Ocoee, Fl.

Sincerly,
Paige Albright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

166 reviews from our community

Traveler rating
    82
    46
    17
    11
    10
See reviews for
71
20
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33
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Key West
Level Contributor
349 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 bubbles Reviewed June 8, 2014

We stopped here a couple years ago and were impressed with the lobby. At that time they did not have a room available. Based on that view of the lobby we made a reservation this May. While the lobby is still very nice, the hallways and rooms were less impressive. The room seemed very small but did have high ceilings. The carpeting seemed very soiled for looking relatively new.The linens were fine and the furnishings were quite nice. For the price it is a good value, but there is nothing that would make me want to return to this hotel. There are so many hotels in the area from which to choose. I think we will try another place next time.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank guavagirlKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rriocoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 16, 2014
Dear Guest,

Thank you for your recent stay with us and taking the time to write a trip advisor review. I appreciate your comments. Guest feed back is very important to help improve our hotel and customer service. Our hotel will be going under a complete renovation this year. I hope that you will stay with us again when you are in the Ocoee area.

Sincerely,
Paige Albright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Graham, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 11, 2014

From the time I called and booked our room until we departed all of the staff was helpful courteous and very pleasant. We were there for 7 nights and I would definitely stay there again. It was close to our Grandson therefore convenient for him to come and pick us up and drop us off. Having a choice of eating places close by was very nice as well. We needed to change rooms for our last night (there was a leak in room above us) the staff was very apologetic and even helped move us over one room. No complaints here.

Room Tip: We were on bottom floor and ice machine could occasionally be a little noisy. I would take bottom fl...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rriocoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 16, 2014
Dear Guest,

Thank you for your stay and taking the time to write a trip advisor review. It is always so nice hear positive comments about our staff and hotel. We value all of our guest feedback.

Thank you again for your business and we look forward to seeing you again when you come down to visit your grandson.

Sincerely,
Paige Albright
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
5 of 5 bubbles Reviewed May 5, 2014

The day shift Front Desk Clerk was very pleasant, respectful and professional. He was attentive and knowledgable and confident in a humble manner. The cleaning lady in charge our room did an excellent job. The beds were very clean and made well, there was no. Visible dust, the towels were clean and folded neatly, the carpet was very clean and so was the bathroom. We were on the first floor two rooms behind the front desk. I think it was 115 or 114? We stayed there Saturday night in April 2014. The lobby was immaculate and the furniture was modern and comfortable at the same time. We plan to stay there every time we have a softball Tournaments in Clermont, Fl. And I would recommend your hotel to anyone and everyone.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ada D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rriocoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 16, 2014
Dear Ada D,

Thank you for your recent stay and kind words for the front desk staff and housekeeping department. We take pride in our hotel and always welcome guest comments and feed back.

We appreciate your business and look forward to seeing you again when you are in the Ocoee area.

Sincerely,
Paige Albright
General Mangaer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kettering, Ohio
1 review
5 of 5 bubbles Reviewed April 8, 2014

I am writing a note to the management regarding your Front Desk Person, James. He was so positive, professional, and just a can do attitude. He put both my mother and I at ease with all of our questions. He was a breath of fresh air. I have been around various degrees of customer service, and he went outside the box in helping us. James is very approachable and an asset to Red Roof. In fact, he could give lessons in customer satisfaction to other establishments in the Orlando area. I am writing because of James. My mom wanted to comment on the rooms being so clean. Please thank you housekeeping staff for doing a great job. My mom also felt she received a good price for the room. Wendy Noe

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wendy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rriocoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 16, 2014
Dear Wendy,

Thank you for your recent stay and taking the time to write a trip advisor review. Thank you for the compliment on James. He truly is an asset to our team. He really enjoys what he does. I will be sure to share your review with our entire team. It is also nice to hear compliments on our housekeeping staff. We appreciate all of our guest feed back and comments.

We appreciate your business and look forward serving your lodging needs in the future.

Sincerely,
Paige Albright
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

The hotel is pet friendly which is why I picked it. The king room was very clean and spacious. They honored my request for a first floor room and put me at the end of the hall right by the door so it was very easy to come and go. I do wish the walls were a bit thicker as it was easy to hear what was going on next door and right outside my door. Very easy access to the turnpike and the toll road. Restaurants and grocery stores close by.

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank uncgrad86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofOcoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 16, 2014
Dear Uncgrad86,

Thank you for your recent stay and taking the time out of your busy schedule to write a trip advisor review. At Red Roof we love our pets! We do try to put our guest traveling with pets on the first floor if possible. We understand that most dogs and cats do not like the elevator. I am happy that we were able to accommodate that request.

We appreciate all of our guests feed back and comments. We hope to see you again in the future should your travel plans include Orlando.

Sincerely,
Paige Albright
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
5 of 5 bubbles Reviewed March 13, 2014

Found this hotel when needing a pet friendly hotel. We lived it and will stay here again even if not looking for a per friendly hotel. Staff was friendly and helpful. The hotel was very clean and our room was quite spacious and comfortable.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lmserrate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedRoofOcoee, General Manager at Red Roof Inn Orlando West, responded to this review, June 16, 2014
Dear Lmserrate,

Thank you for your recent stay and taking the time to post a trip advisor review. We love our Red Roof Inn pets. We are glad that we are able to accommodate our guest that travel with pets.

We appreciate all guest comments and feed back. Hope that you will stay with us again if your are in the Orlando area.

Sincerely,
Paige Albright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Orlando West

Property: Red Roof Inn Orlando West
Address: 11241 W Colonial Drive, Ocoee, FL 34761
Location: United States > Florida > Central Florida > Ocoee
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Ocoee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Orlando West 2*
Number of rooms: 83
Official Description (provided by the hotel):
Red Roof Inn Orlando West - Ocoee, FL is a pet friendly, family friendly hotel. This hotel is close to Universal Studios, Walt Disney World Orlando International Airport (MCO), State Road 429, Florida Turnpike and State Route 408. The Red Roof Orlando West - Ocoee is also close to historic downtown Winter Garden, Valencia State College, Amway Center, South Lake Hospital's National Training Center (NTC) in Clermont, Oakland Nature Preserve, West Orange Bike Trail, SYSCO, Health Central and Progress Energy. Red Roof Orlando West features contemporary furniture, bathrooms with marble countertops, a comfortable easy chair, free high speed internet connection, flat screen TV, a 24 hour coffee bar, a business center, an outdoor pool, a coin laundry facility, interior corridors and an elevator. "Happy Hour" it is being served in the lobby from 5pm-7pm, 2 beers to those 21 and older or two bottles of water 20 and under. Selected rooms offer mini microwave and refrigerator unit. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Orlando West Hotel Ocoee
Red Roof Inn Ocoee
Ocoee Red Roof Inn

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