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“The Good, Bad & disappointing”

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Holiday Inn Hotel & Suites - Ocala Conference Center
Ranked #13 of 34 Hotels in Ocala
Certificate of Excellence
GreenLeadersBronze level
Delray Beach, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The Good, Bad & disappointing”
4 of 5 bubbles Reviewed July 28, 2014 via mobile

We have been staying at this hotel every July for the past 5+ years. Our FAVORITE thing about this hotel is the AWESOME Tempur-pedic beds. We look forward to the outdoor pool even though it's not huge, it's always clean and not crowded. We also look forward to the jacuzzi and sauna and workout room. Last year when we arrived we were VERY DISAPPOINTED To find out there was a fire in the Jacuzzi,sauna & workout room. So it was closed. They did have a treadmill set up in a temporary room. When we arrived this year we got the same story about the fire and nothing had been done. It looks like they are using it for storage and have no intentions of reopening it. (Check out Photos) The Asian Fusion restaurant on the top floor has great food and a great atmosphere. We would order in pizza for the kids and have a "date night " at Asian Fusion. Everyone was Happy! Unfortunately the restaurant is closed on Sundays and the past few years we were traveling on Sundays. Again disappointed no "date night" at Asian Fusion. In our opinion, this "spa" room, beds and. Asian Fusion restaurant set this hotel above the rest. We hope they fix the spa room and bring it up to the excellent level it was and open the restaurant on Sundays. I heard we were not the only ones disappointed they were closed on Sundays. No breakfast included but for the price we just stop at Dunkin Dounuts and get breakfast for the road, It all evens out. Fridge, micro and coffee pot in the room. I suggest you call before you go to see what's fixed.

Stayed July 2014, traveled with family
Helpful?
1 Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 1, 2014
Thank you so much for writing this review and for your continued loyalty. I am so sorry for the disappointments that these changes have brought about and I hope that our continuing efforts to improve upon the guest experience will restore the magic in each future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 reviews from our community

Traveler rating
    232
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    39
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    21
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132
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • English first
  • French first
  • Norwegian first
  • Spanish first
  • Any
English first
Knoxville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 27, 2014

This hotel may be the best Holiday Inn ever! The decor is the first thing that catches your eye. It is really different and very nice for a hotel in this price range. My wife and I have stayed there twice in the last year and experienced excellent service and comfortable rooms each time. We also had dinner in the Sky Restaurant and found both the quality of the food and the wait staff excellent. We will definitely stay there again the next time we are in Ocala.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Florida T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, July 29, 2014
Thank you for sharing your perspective of our hotel’s accommodations and services! We are especially happy to share this review with our staff who work hard to ensure that you feel comfortable. We appreciate your loyalty and we are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
242 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed July 9, 2014 via mobile

This is a very nice hotel - not your typical roadside chain type. Right off I-75 & 200. Rooms were clean. Beds were great. Friendly staff & a very good restaurant - Sky - inside the hotel. Would definitely stay there again next time I'm in Ocala.

Stayed July 2014
Helpful?
Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, July 16, 2014
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am especially glad that you enjoyed our restaurant! We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 3, 2014 via mobile

We were on our way to the beach and couldn't find anything right on I-75 for about an hour and a half. Assumed this was not a good place. Boy were we wrong. Very comfortable beds. Very reasonably priced. Easy access to interstate. Great, unusual decor. Seemed very clean. Don't hesitate if you have questions of concerns.

Stayed June 2014
Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, July 4, 2014
Thank you for sharing your five star experience. It is exciting to hear about the wonderful impression we've made on you and we are looking forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zionsville, Indiana
Level Contributor
301 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 bubbles Reviewed June 28, 2014

This is definitely not your run of the mill Holiday Inn as the service and décor are far and away above typical Holiday Inn standards.

I had communicated with the hotel before my arrival with a couple of questions and the manager replied almost immediately which is a very positive sine. Check in was very friendly with and upgrade due to my Priority Club Platinum status as well as some other vouchers for the restaurant. The room was well decorated and liked the color scheme a lot and while I had trouble with the original internet code the front desk got it fixed quickly for me. I did have dinner at the Chinese restaurant and while the food was ok the service at the bar was pretty lack luster as the employees seemed more intent on chit chat rather than working. I also had breakfast in the restaurant downstairs and it was priced well, good quality and service was great. The only negative is that I found the lobby/atrium area too dark but that is just a by product of the Asian theme they have going on.

All in all I would definitely stay here again.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcgahat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, June 30, 2014
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We appreciate your loyalty and we are looking forward to seeing you again.
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Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 23, 2014 via mobile

This is the second time we have stayed here. I love the lobby decor and the atmosphere as soon as you walk in. A modern play on the local Floridian landscape. Very creatively done. Rooms are clean. Staff is friendly. There was only a large stand up shower and no bathtub in our room so consider that if you have young children like we do. 16 month olds don't love showers....

Stayed June 2014
Helpful?
Thank ErinYMcNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, June 25, 2014
I am so glad to hear from you and to discover that you enjoyed your stay with us so much. Your loyalty is truly appreciated and we can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennesaw
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 6, 2014

This hotel looks like your average hotel building on the outside for a Holiday Inn property. But once you pass the front desk an entire large atrium lobby comes to life with glass elevators, pond, eclectic lighting, and plants. The rooms are very nice and clean. The bathrooms have granite counter tops with a large bath/shower combo and a tile floor. The room has a large flat screen TV with beds that have memory foam mattresses! All in all it was a very comfortable stay. Only draw back was I did not notice any complimentary breakfast option available. I believe you had to go to the restaurant in the hotel and pay for breakfast if you wanted it.

Room Tip: Higher floor room probably is better than a lower floor room for less humidity but they all might be...
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  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, June 9, 2014
It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! It is wonderful to hear of the great impression we made with our amenities and service. We appreciate your loyalty and we are looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites - Ocala Conference Center

Property: Holiday Inn Hotel & Suites - Ocala Conference Center
Address: 3600 SW 38th Ave, Ocala, FL 34474-4379
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Ocala
#4 Business Hotel in Ocala
#8 Romantic Hotel in Ocala
#9 Family Hotel in Ocala
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites - Ocala Conference Center 3*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the most incredible Holiday Inn & Suites in Florida! Our 6-story atrium lobby hotel is packed with amenities and features seldom found at any hotel. With Tempur-pedic beds in every room and a world class style your stay in Ocala is sure to be the best possible. Make sure to dine at one of our two restaurants or bars, including SKY ASIAN FUSION, winner of the 2010, 2011 and 2012 Golden Spoon Award. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites - Ocala Conference Center
Holiday Inn Hotel & Suites - Ocala Ocala
Holiday Inn Ocala
Ocala Holiday Inn
Holiday Inn Hotel Ocala

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