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Holiday Inn Hotel & Suites - Ocala Conference Center
Ranked #13 of 34 Hotels in Ocala
Certificate of Excellence
GreenLeadersBronze level
Youngstown, Florida
Level 4 Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Pleasant stay”
Reviewed August 24, 2013

We were travelling to Ocala for my Great-Niece's wedding in nearby Bellevue, Fl. This property was very well maintained & convenient to I-75 & Fl SR200. The address was a little confusing & actually kinda around the corner of the actual address, but still easy to find.

The Theme of this hotel is Oriental & tastefully done.
We happened to stay during a Lions Club International Convention & the Hotel was very quiet considering the window to our indoor room was directly across from the elevator on the 2nd floor. We originally had reserved a room with a King bed, but was given a complimentary upgrade to a Suite. Very nice. There is a restaurant on the top floor but didn't have the occasion to visit. There are several Restaurants within walking distance.

I'd gladly stay here again.

Room Tip: The room we had directly across from the elevator was extremely quiet.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GMR32466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 26, 2013
We wish nothing but to express excellence in the service we give our valued guests. Your wonderful feedback validates all the hard work we give to ensure that we meet guest satisfaction at all times, and for that we sincerely thank you. It is our aim to always provide comfort and a pleasant experience, and for you to commend us on that matter is truly heart-warming. You can be assured that we will continually work hard to further excel in attending to your needs. We certainly hope that we can be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Boulder, Colorado
2 reviews
Reviewed August 22, 2013

Stayed only one night, but, but enjoyed everything. Desk clerks were very friendly @ check in. The room was bright and modern. Beds were comfortable. The restaurant upstairs was very good and well priced for a hotel. Had to pay for breakfast, but wad good. Good experience overall

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 23, 2013
It is our goal to provide the best lodging experience for our valued guests and for you to commend us on that matter is indeed heart-warming. Thank you for all your appreciation with regards to the wonderful and comfortable experience you had during your overnight stay. We wish to let you know that we will strive hard to maintain the positive remarks you mentioned pertaining to the staff services, the modern accommodation as well as the good breakfast so that we can ensure that we meet your utmost satisfaction. Our reliable staff will always be ready to attend to your needs at all times and we are committed to giving you the best service there is we can offer. We couldn’t wait to be of service to you again on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 11, 2013

My husband booked this hotel for part two of our anniversary celebration. After reading about how wonderful it is we were very disappointed with our stay.
Yes, when you walk in it is quite impressive, the decor is beautiful. That's where it ended for us.
The room we had was a King Suite which was very small, the carpet looked dirty, had numerous small tears and really needed replacing. We invited our in-laws to join us for dinner, but the Sky Asian Fusion doesn't open till 5:00 so there was no lounge available to have a drink and relaxing conversation prior to dinner. The waiter was snooty and we've had better food from a chinese take out. When we went down for breakfast, we wanted a bloody mary with our breakfast and found out from the wait staff that drinks were not available because the owner didn't want it taking business from the restaurant upstairs. Makes no sense to us, if you want a drink before 5, you either have to bring it with you to keep in your room or leave the hotel and visit a local bar. Either way the hotel is losing business. The only saving grace for our stay was the bed. It was one of the most comfortable we have every slept in at a hotel.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CynthiaK1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 12, 2013
We sincerely aim to always make the stay of our guests as comfortable and pleasant as possible, which is why it troubles us to hear that we have failed to give you that experience. We wish to let you know that we are indeed very sorry for the inconvenience the entire experience has brought you, especially with the customer service and the cleanliness in particular. Please know that your voice means a lot to us, and we seriously take all your feedback and evaluate the points we need to do to correct and improve in the delivery of our services. Rest assured that the opportunity you have given us will not go to waste and we will certainly act on such matters to better serve our valued guests. We hope that you reconsider and visit us again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level 5 Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 7, 2013

I was extremely surprised when I walked into this hotel. It was very modern, clean, and the staff was wonderful. Check-in was quick and they even had a surprise for you. The beds were extremely comfortable and the room was a good size. This is a great value and I now have a different opinion of Holiday Inn's. Don't pass over this one. It is truly a good value.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chandracap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 8, 2013
The inspiration we get from hearing your great feedback is the driving force why we pour out our hearts into ensuring that our guests get nothing but the best service there is we can offer. Thank you for choosing to stay with us, and making the effort to share to us your hotel experience. Our goal is to give you excellent service, and you can count on us to work harder than hard to attend to your needs at all times. Thank you for all your appreciation with regards to the reliable staff services, the clean room, the breezy check-in as well as the value for your money. We certainly look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 1, 2013

Wonderful Holiday Inn property, everything is well kept, new, updated and very tastefully decorated. This property is done in kind of a Asian/Middle Eastern type motif and is just fantastic, everything from start to finish is first class. I believe this is rated as a 3 star property but really feels much more like a 4 star location. The amenities are great and staff is friendly, definite "must stay" location if you are in the Ocala area. We love asian food and it is very hard to really find a good Asian restaurant, the great news is that the top floor of this property is a Asian restaurant and the food is absolutely the best that we have ever had. Wonderful menu, great food and the prices were reasonable. I highly recommend this hotel and you have to try out the restaurant, you will be very pleased!!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nikki b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 2, 2013
To give you an excellent hotel experience is indeed our primary goal and to know that we have successfully done so gives us our pride and joy. Thank you for choosing to stay with us and for also recommending our hotel to others. The positive feedback you have shared to us regarding the liking you have for entire accommodation in total, the customer service and the satisfaction you felt for the entire stay inspires us to work even harder, knowing that our efforts are well appreciated by our valued guests. We couldn’t wait to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockaway, NJ
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 26, 2013 via mobile

Our recent vacation to FL included 3 hotels with this Holiday Inn being the cheapest value wise. I did not expect the quality and cleanliness. It surpassed the most expensive hotels we stayed in during our trip. The suite was elegant, modern, clean, well distributed, and beyond comfortable. I do not know if all Holiday inns resemble this one, but our next reservation will be a Holiday inn hoping to find the same quality. The beds were amazing, even the pillows were elegantly tagged with "soft" or "firm". The little kitchenette had everything you could possibly need. Free coffee in the morning and very affordable quality breakfast. We had to move on w our planned vacation, but wished we could have stayed longer. Check in was a breeze, less than
a minute. Lobby was beautiful, we just didnt have enough time to enjoy it, not even the pool. We were out cold in those comfy beds.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vsanch01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, July 28, 2013
To consistently provide our guests with excellent service is our ultimate goal, and it brings us great joy to know that all our efforts are well appreciated. Thank you for making the effort to review our property and sharing to us your wonderful feedback regarding the comfort you felt with the entire accommodation in total. We certainly rely on your reviews to gauge our performance on which areas we need to improve to better meet your needs, as well as to celebrate our success for the hard work we do. Thank you for expressing the desire to stay with us longer, and we look forward to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buda, Texas
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 22, 2013

I purchased this room online for what I thought was a very low price. Naturally, I was a little concerned.
But, this turned out to be the best hotel deal I've ever had.
The staff was friendly, the lobby was different and in a good way, the room was sufficiently large, the beds were very comfy and the air was cold. We had absolutely no complaints.
I went down to the pool our first night there and even that was outstanding. It's very relaxing after eight hours on the road to relax by a pool with a greenbelt just on the other side of the fence. Although we didn't do breakfast there, the prices seemed reasonable.
Be sure to look down at the "swamp" when going up the elevator.
A simply outstanding property.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buzz78610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, July 24, 2013
The comfort of our guests is our top priority and we certainly make it a point to give them a pleasant experience to remember at all times and for you to commend us on that matter gives us so much glee. Rest assured that we will continually work hard to offer you an experience like no other hotel can. Thank you for the appreciation you gave with regards to our entire service and the value for your money. We hope to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites - Ocala Conference Center

Property: Holiday Inn Hotel & Suites - Ocala Conference Center
Address: 3600 SW 38th Ave, Ocala, FL 34474-4379
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Ocala
#4 Business Hotel in Ocala
#8 Romantic Hotel in Ocala
#9 Family Hotel in Ocala
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites - Ocala Conference Center 3*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the most incredible Holiday Inn & Suites in Florida! Our 6-story atrium lobby hotel is packed with amenities and features seldom found at any hotel. With Tempur-pedic beds in every room and a world class style your stay in Ocala is sure to be the best possible. Make sure to dine at one of our two restaurants or bars, including SKY ASIAN FUSION, winner of the 2010, 2011 and 2012 Golden Spoon Award. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites - Ocala Conference Center
Holiday Inn Hotel & Suites - Ocala Ocala
Holiday Inn Ocala
Ocala Holiday Inn
Holiday Inn Hotel Ocala

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