Amazing meals and service. We do not have any Bonefish near me so it is always the first restaurant I want to hit when visiting the area. My in-dining experience was just as I remembered, great service and quality of seafood and overall meal is outstanding!
The only reason I'm giving this a 4 vs. 5 is because of the experience when I called. I called at 4:45 and asked if I could make a reservation for 4 people, they asked for a time and I replied 5:15 and the woman informed me that the first available was at 8:45, this was a little late for us so I asked again if that was the only option and she said yes. This didn't seem right so I asked her to confirm that they are not taking any walk-ins for the entire evening and she said yes of course we are?! It was very confusing to know what questions to ask to get all the options, almost like playing 20 questions. Long story short, we just drove there & upon arrival there was no wait, more than half the restaurant was empty, turns out the only take reservations for a small portion of the restaurant hence the no reservations available and yet a 60%+ empty dining room with no one on the phone who could communicate any of this to me. Please revisit the way train your staff for interactions on the phone, we almost didn't come because the proper options were never proactively presented via the phone call.
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