We have been patronizing Marks since it's inception. Consistently good food and service. We don't like the hot butter dripped on the steaks but let them know that ahead of time. If something is served to you and you are not happy, let the staff know and it will be corrected. We are regulars here and the entire staff is exceptional.
No bad experiences here for us.
It is a bit pricy though. You actually will get more for your money at Berns in Tampa.
Overall though, you won't be disappointed.