From the time of making the booking to the day of having the boat jensens staff where very helpful and polite and explained everything, even the best places to go when out on the water. You where given a board with a map which showed the different places to see and eat. Nothing was too much trouble, everything was explained in detail so you could get the most of your day out. Well worth the money, Jensens was recommended to me and I would fully recommend them. Good honest helpful company a fantastic day out on the water. Will go back next time we are in Captiva.thank you Jensens.