I stayed in a 1-BR at Tween for a family vacation (with my wife & 3 yo daughter) in mid-March 2012. Overall, they do a very nice job. The rooms are well sized, facilities adequate, and the staff in reception and the restaurants/bars are very friendly and helpful.
Having said that, they missed many details that could make the stay better. Here are some examples: Housekeeping enters rooms without knocking or announcing (happened 3x with the same woman); the doorstop to the room is broken, so the door doesn't shut automatically, the door-side windows of most rooms lack screens, forcing you to keep them closed or invite in bugs (which, to their credit, they acknowledge can be a problem); the living room carpet was in need of a serious cleaning (though the bedroom was OK); the towel rack was partially broken and hanging limply.
One further point that's not a criticism, but it would be nice if they could carve out a small shaded playground area for young children. It's not critical, but it would help them better compete with the behemoth at the end of the island.
Overall, Tween-Waters does many things right and is an enjoyable place for a family stay. If they could just commit to addressing some of the small details, they would offer a much better experience.More
- Free Wifi
- Free Parking