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Best Western On The Bay Inn & Marina
Reviewed October 24, 2010

It's the third time this year we stay at this hotel, 2 in January and 1 in October. The service is the best part. At the front desk there are incredible persons like Crystal, Lorenzo, RJ, Ayram, Jonathan, Oscar and Others, that treat you very kind, and all of your requests are resolves.
Rooms are very confortables, and very clean. Breakfast is very complete. And inside there is very nice restaurante, Shuckers, with a Marina, with an incredible view. We have a very happy stayed. Jorge Donadini

  • Stayed: October 2010, traveled as a couple
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1  Thank jordonar2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 18, 2010

I have never been more disgusted with a hotel. My sister and I booked this hotel for the two nights that we stayed in Florida before going on a cruise. We decided on this hotel because they offered a shuttle from the airport, and to the cruise port.

The driver of the shuttle was an informative tour guide as we drove through Miami, but he did make some very crude conversation that was not appreciated by everyone in the van. When we arrived at the hotel, the staff was rude and obnoxious. When we opened the door to our room, neither of us could hide our disappointment... it was outdated and shabby to say the least, but we figured it was only two nights, so we'd make the best of it. I gave the bathroom a quick cleaning to make sure it was actually sanitary, it looked like it hadn't been cleaned in a while. We immediately had to request extra towels, there were only two small hand towels for our use.

My sister only folded back the sheets on the one side of the bed that she slept on the first night... it wasn't until the next morning that she realized the sheets on the other side of the bed were COVERED in dried blood and bodily fluids from a previous guest. We brought the soiled sheets directly to hotel staff at the front desk. They barely offered an apology, they just tried to shuffle us away so that other patrons wouldn't see what we were talking about.

The outdoor restaurant was located directly under the hotel rooms/balconies and it was loud all the time, day and night.

Hotel staff at the front desk made a mistake with my credit card during check-in, insisting (in front of other patrons) that it was being declined when the funds were actually approved. We met with resistance when we asked hotel staff about public transportation, restaurants, and attractions in the area. They all acted as if they were being bothered by our nonsense and one of them actually rolled her eyes and huffed at me when I asked a simple question. Not a good experience.

  • Stayed: November 2009, traveled with friends
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5  Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded October 22, 2010

The staff and owners of this hotel are so proud of our guest reviews that we installed a link to TripAdvisor on our website so that all visitors immediately see the latest reviews.
This review does not compute, either in its content or its timing (a year later). Please read the other 188 reviews of our hotel posted on TripAdvisor.
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Reviewed October 13, 2010

Pros: nice location on the the waterfront, good service, good breakfast, nice restaurant, free shuttle to airport.
Cons: small room and bathroom, older hotel with poor bathroom, thin walls.
Probably a bit over priced for the area, but ok for one night.

  • Stayed: October 2010, traveled as a couple
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1  Thank CherylAnn23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2010

beautiful view. Staff was great. Our driver Walter was the best. See you next year.

  • Stayed: August 2010, traveled with family
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Thank corndogman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2010

Excelent location with a wonderful view if you get a bayfront room! Price is good, breakfast is good, room is very clean. The only negative point is that the corridors are durty and the entrance of the building that has the restaurant is also very dirty.

  • Stayed: September 2010, traveled as a couple
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Thank Verastur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2010

Stayed here with wife and 2 teenagers for 5 nights for 547 dollars, Free breakfast (adequate) Chose this hotel after visiting hotels direct at the beach where I valet parked 2 years ago (20 a day) and often had to wait too long for my car. This year some hotels (Deauville resort) were full even for valet parking. So chose the Best Western. Not on the beach but directly on the waterfront behind the sea (Intracoastal Waterway). Nice view over the bay and the bar/restaurant (very busy and quite good with nice terrace). Bayfront room (4 dollar more but nicer) big enough for 4 (including fridge/freezer, microwave). Parking directly near the elevator/stairs. Very friendly staff. Very clean and well maintained. Would choose this hotel again for sure next visit to Miami. Roomrate at reception same as internet. Free wifi. nice pool/terrace

  • Stayed: August 2010, traveled with family
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Thank lowieHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2010

This hotel was a surprising find. We were only in the Miami area for one night and I wanted something close to the airport.

This hotel is very close but you could be miles away from the craziness of the Miami airport. It sits on the inter-coastal waterway. There is an outdoor restaurant/ bar on premises. I was afraid this would be loud but we could not hear any music or voices once we moved away from the restaurant entrance. The food is good and the atmosphere is great.

There is a large clean pool with a nice sitting area all around. There are two second floor open balconies with tables to enjoy the evening quiet. Yes these are both near the restaurant and we couldn’t hear any noise. The view over the inter-coastal was beautiful.

The room was large but note the bathroom is SMALL. There is no room for a toiletry bag. But how long do you really spend in the bathroom. Beds were comfortable. The room was clean.

The morning complimentary breakfast was good. The staff was plentiful and helpful.

The area right around the hotel is not conducive to walking or night life close by. Miami Beach was a drive but this was not our destination so it didn’t matter.

This is a nice hotel and for the money a great find. I would definitely stay at this property again. There was an airport shuttle at the time we stayed there but we did not use it.

  • Stayed: July 2010, traveled with family
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2  Thank clarkey61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western On The Bay Inn & Marina

Address: 1819 79th Street Cswy, North Bay Village, FL 33141
Phone Number:
Location: United States > Florida > North Bay Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in North Bay Village
Price Range: $116 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western On The Bay Inn & Marina 3*
Number of rooms: 118
Official Description (provided by the hotel):
Our quiet bay front location on an island between Miami and Miami Beach allows quick access to South Beach, downtown Miami, Miami International Airport and the port of Miami. Rest comfortably in our tranquil location on pillow top beds and enjoy flat screen televisions with either a 32-inch or a 42-inch screen. Microwave, refrigerator, and single serve coffee makers are also available in the room. With convenient on-site hotel parking, poolside views overlooking Biscayne Bay and our fitness center make us a perfect location to stay. Book our balcony rooms for extra space with exquisite bay or city views. Worried about paying extremely high parking prices near the beach? There is public transportation located directly in front of our hotel that will take you to South Beach at a low and reasonable cost. Best of all we have no resort fees! Come with your family or friends and enjoy an exciting evening at our Shuckers Bar & Grill Restaurant and make it an enjoyable stay at our BEST WESTERN On the Bay & Marina. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Plus On The Bay Inn & Marina Hotel North Bay Village
Best Western Plus On The Bay Inn And Marina
Best Western North Bay Village
North Bay Village Best Western

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