Terrible service! The music around the pool was on and loud through the night I stayed!! Asked the staff to fix the situation but no one can help. The answer I got is only the one with the key access can turn off the music, who can only be on duty after 9:00 AM. This is really irresponsible and no crisis management at all. In fact, all they need to do is to unplug the wire attached behind the speaker, which might only take about 30 seconds. The nightly staff did not stay at the counter when I tried to report the issue. Won't stay here again and won't recommend either.
- Official Description (provided by the hotel):
- Our quiet bay front location on an island between Miami and Miami Beach allows quick access to South Beach, downtown Miami, Miami International Airport and the port of Miami. Rest comfortably in our tranquil location on pillow top beds and enjoy flat screen televisions with either a 32-inch or a 42-inch screen. Microwave, refrigerator, and single serve coffee makers are also available in the room. With convenient on-site hotel parking, poolside views overlooking Biscayne Bay and our fitness center make us a perfect location to stay. Book our balcony rooms for extra space with exquisite bay or city views. Worried about paying extremely high parking prices near the beach? There is public transportation located directly in front of our hotel that will take you to South Beach at a low and reasonable cost. Best of all we have no resort fees! Come with your family or friends and enjoy an exciting evening at our Shuckers Bar & Grill Restaurant and make it an enjoyable stay at our BEST WESTERN On the Bay & Marina. We hope to see you soon! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus On The Bay Inn And Marina
- Best Western Plus On The Bay Inn & Marina Hotel North Bay Village
- Best Western North Bay Village
- North Bay Village Best Western