We actually chose this restaurant because a friend of mine went here and recommended it and said she had a pretty good experience eating here. Well i wished i would have read the other reviews and experiences before I came here. Last night we actually went to Trio for a friends birthday. The atmosphere look pretty decent and thought what the hell it should be pretty nice. Much to say i was really wrong about that! The Service???? They had the worst service and i have to say i have had way better service going to Dennys or Applebees! We were there about 9pm. All of our dinner guests were pretty much on time. i figured being that it was not that crazy for a Saturday night we should have a smooth night,to say i was so wrong about that. After a good while of waiting to be served, we put in our drink orders as time is passing on we realize it was already 11:50pm and we didnt even get our appetizers yet! Our dinner guests became restless and when we finally called for our waiter who didnt even give us the status of whats going on with our dinner he told us it was being plated, which wasnt true because he it took another half an hour we had asked for a manager, we were told he was tied up by then there was another party that was actually leaving because they were never served and there waitress never came with there food and they had reservations, all of a sudden when we asked for our check for the drinks the waiter said the food was being plated which he had already said that half an hour ago. Some of our dinner guests had already started to leave when 4 of us got up to leave some one all of sudden comes rushing out and says that the food is being plated and we didnt have reservations and we needed to be patient by then i got pretty upset because one he didnt introduce himself and later on we found out it was the manager i couldn,t believe it he had the worst customer service skills ive ever seen in my whole life. I do not recommend this place at all! Wost service and Bad Management!
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