Our little group of four has eaten at Trio several times. Although the place is far from cheap, the service has always been professional and flawless and the food has always been excellent...until this most recent trip. The highly professional and knowledgeable servers are all GONE, replaced by inexperienced amateurs who don't know Filet Mignon from Filet of Sole. The creatively sourced artisanal ingredients have vanished from the menu, replaced by ordinary sub-standard discount-supermarket-quality products. The service was poor and the food and presentation were terrible. No bread other than tiny dry chips of stale French bread. No butter, only a small cup of nasty tasting hummus. The fish was cold and dry as a bone, the rib-eye was served cold and was at least 50% fat, the "Garlic mashed potatoes" had not a hint of butter or cream...only water and a bit of garlic powder. The vegetable medley was whole bok choy and zucchini slices with no seasoning, therefore no flavor. The pacing was terrible and the whole experience reeked of disorganization. What a waste of a beautiful waterfront location. I heard the following excuses: "We have a new chef"..."We have a new menu"..."I don't know, I've been on vacation"...and oh so many more. If you are a masochist and want to punish yourself by eating at Trio, better go soon. It'll be out of business before you know it.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.