From the moment you walk through the entrance doors, the staff makes you feel so welcome. A plate of freshly made warm cookies to select from, if they're out, they make more. You'll come to know the staff on a first name basis and look forward to return trips. Tonya Collins, the front desk manager, has a wonderful staff, friendly, knowledgeable and always ready to help. And Tonya's greeting upon recognizing you in the morning as you enter the lobby is an especially warm touch - a comfortable feeling.