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“Great Family Stay”

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Best Western New Smyrna Beach Hotel & Suites
Ranked #2 of 14 Hotels in New Smyrna Beach
Certificate of Excellence
Reviewed January 21, 2014

This hotel has been a favorite of my family's for years. It's location is across the street from Boston's seafood. We are beach front and every room has a view and a kitchen suite. The beds are fairly comfortable for being "not your own" bed. The staff is friendly and seems to care that you're there. They did a great job placing us all on the same floor, we had 4 rooms this time. I think they are finally finished with all of their renovations! It's a good deal for the price as well. We'll be back. :)

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 23, 2014

Hi Susan from Orlando, very nice review, than you. My staff and I appreciate the time you took to let TripAdviosr know about us. I agree the Boston Fish House is the best.

Come see us soon.

Richard Vyse GM-CHA
VP Hotel Operations

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862 - 868 of 1,028 reviews

Reviewed January 21, 2014

As usual the staff at this property is 1st class. The hotel is very clean, staff very friendly and the beach...wow the beach is amazing. I've stayed here in the past and will continue to stay here in future!! World Class Service!!

  • Stayed: January 2014, traveled on business
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Thank Pam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 23, 2014

Thank you Pam for the wonderful review of our hotel. We appreciate your business and look forward to being of service again real soon.

Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

I have always loved New Smyrna Beach and this hotel does not disappoint! Staff is very friendly and helpful. The Assistant manager, Lilli went out of her way to make sure we were satisfied and happy even giving us dinner suggestions and other places to go.We enjoyed the beach so much and The sunrise is absolutely breathtaking! Breakast was delicious as well. Definately will bring my family back to this resort!

  • Stayed: January 2014, traveled as a couple
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Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 16, 2014

What a great way to start my day Christine by reading your wonderful review. From the entire staff we would to "Thank you" for taking the time to post youe review and for chosing our Best Western to enjoy yet another relaxing weekend with us. We appreciate your business.
I do concur that Lilli is an asset for the property and truly someone who will go out of her way so hotel guests feel relaxed and welcomed here.
Thank you again and look forward to being of service on your next visit to New Smyrna Beach.

Richard Vyse GM-CHA
VP Hotel Operations

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Reviewed January 14, 2014

The hotel was spacious. Ocean views from all rooms! pool was clean and there is easy access to the beach. Breakfast was great and so was the view. We were extremely satisfied with this hotel. Definitely recommend!

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Best Western
1  Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 15, 2014

Thank you Cindy what a great review and will make sure the staff is informed of your satisfaction. I see you're from Columbus a great town. I used to oeprate a few hotels in that area. I love Columbus.

Hope to see you again soon.

Richard Vyse Gm-CHA
VP Hotel Operations

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Reviewed January 12, 2014

This Hotel has it all!! The staff is awesome, the Hotel is very clean with a great beach view. Location is great for all your needs. Only a quick drive to the historic district .We love the family feel and great value of this Hotel.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
Thank Irene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 13, 2014

From myself and staff we appreciate you choosing our hotel Irene. You're right in that it is just a short trip to busy Flagler Ave. and the historic section of our great little town.

Have a very Happy New Year.

Richard Vyse Gm-CHA
VP Hotel Operations

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Reviewed January 11, 2014

We enjoyed our stay at this hotel. Very nice people and excellent service. They provided us with a daybed which came in very handy being there were 4 of us. The beds were comfortable and very nice having the kitchenette in our room. They got us a toaster to use too.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 16, 2014

What a fantastic review and we truly appreciate you taking the time to post your remarks. My staff and I try very hard to make sure our guests are happy and satisfied while staying with us.

Thank you again.

Richard Vyse GM-CHA
VP Hotel Operations

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Reviewed January 10, 2014

A few of my friends who I haven't seen for a while decided to meet in New Smyrna Beach for some fun and relaxation. We chose the Best Western because of a previous stay for me. We were not disappointed. Still a very accommodating staff, still wonderful ocean view suites, still a relaxing pool area, and if it could be any better, the breakfast was delicious. They were able to refer us to a salon for pedicures and massage (Swanky Chic-highly recommend), and we could walk to other restaurants and shopping. And then there was the beach, a mere 10 second walk. I found a gem in a quaint town and will continue to go back when I can. By the way, I found that if I call the hotel directly, I could get better rates than online. Oh and great mattresses!

Room Tip: All rooms are ocean view, with private balconies. Restaurant is on 2nd floor so more traffic in morn...
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  • Stayed: December 2013, traveled with friends
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Thank LadyBister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded January 13, 2014

Thank you again for the great review and it was our pleasure to be able to have you and your friends in again for the weekend. I apologize the weather was not a bit warmer but confident on your next visit it will be better.

Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western New Smyrna Beach Hotel & Suites

Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113 (Formerly BEST WESTERN New Smyrna Beach Hotel & Suites)
Phone Number:
Location: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in New Smyrna Beach
#1 Family Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range: $140 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western New Smyrna Beach Hotel & Suites 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn

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