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Best Western New Smyrna Beach Hotel & Suites
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Reviews (1,063)
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All reviewshotel restaurantholiday innocean viewnew smyrnabedroom suitefull size fridgeliving areagreat place to staydefinitely stay here againget awaycoffee makeracross the streetnice poolcan't wait to go backflagler avenuekitchenettebw
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943 - 948 of 1,063 reviews
Reviewed August 26, 2013

I'm getting married in October and my girlfriends asked me where I wanted to go to celebrate. I love NSB and that's where we went. I've stayed here many, many times over the years, mostly when the property was a Holiday Inn. This hotel never disappoints and neither does NSB! We had a great time, starting with a celebratory toast in the sitting area of our room, then off to JB's for some awesome oysters and peel n eat shrimp, then to party central down on Flagler Ave!! We live in Lake County so this is a great quick getaway! Thank you to my beautiful girlfriends and the staff at Best Western New Smyrna Beach!!

Room Tip: Every room is a good room. Just decide if you need 2 doubles or a king bed.
  • Stayed: August 2013, traveled with friends
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Thank Merchtrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded August 27, 2013

Congratulations on your upcoming wedding and can only wish you the very best. Thank you for the outstanding review and so happy you have been our guests many times prior. I totally agree, NSB is the best and Flagler Ave. is the lined with little clubs with a New Orleans atmosphere.

Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013 via mobile

I really liked the way the suites were layer out. Good use of a small space. But I was so disappointed in the lack of recycling. Even if your hotel is located in an area that doesn't think much if sustainability, chances are that your guests come from an area that does. It's hard to throw recyclables like plastic and glass in the trash. Please, Best Western, get with the program!!

  • Stayed: August 2013
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1  Thank barbaraingram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded August 27, 2013

Thank you Barbara and I agree, we need to get started with the recycle program and already turned this over to one of my manager's to investigate.


Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

As a single female over 50, I found this hotel to be very comfortable and safe. There were also families there who seemed to be enjoying their visit as well. The room was quiet at night. It is a totally non smoking hotel. The way the hotel is situated, every room has a view of the ocean but if you want a sun/moon rise view you should request a southeast room.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Best Western
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded August 27, 2013

Thank you Laura, your review is very much appreciated. We try very hard to make our guests stay a good one.

Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Nice place to stay, great view of the beach. Too bad they don't offer a complimentary breakfast, next time we'll probably stay at another hotel just off the beach at one with free breakfast, especially since you can park on beach with your vehicle for only $5 and you dont have to lug stuff from room down to beach.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded August 21, 2013

Thank you Jason for your review and apologize for not offering a comp. breakfast. Your review however was a very nice one and most appreciated.

Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

Not wanting summer to end, we booked a very last minute (aka same day) visit to NSB. Usually renting condos there, we knew it would not be economical to do so for only two nights (deposits, cleaning fees, etc.), so started the hotel search. Based on the good reviews, we decided to give the Best Western a shot, and are so glad we did.

The facility is completely smoke free and very clean. There is a garage to keep your car cool and out of the hot sun. The room was VERY spacious - we had a one bedroom suite that has a separate living area with pull-out sofa. There were also two separate balconies and a kitchenette with decent sized refrigerator. The only complaint was one of the three A/C units wasn't working properly, but because there were two others, we were fine... Even with the 95 degree heat outside. We waited to tell the staff at the end of our stay and they noted it immediately.

The staff we came across at this facility were friendly and helpful (front desk, maintenance and cleaning help). It really is a well managed hotel.

This will be our new home away from home for NSB stays less than a week... And we will be sure to tell our friends about this hotel.

Thank you!

Room Tip: A direct ocean front is very nice and quiet. I think it's the rooms that have a "15" at the end.
  • Stayed: August 2013, traveled with family
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1  Thank Fam5treks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded August 15, 2013

What an outstanding review. My staff and I appreciate very much. We're excited you have chosen us to be your new "Home away from home". Thank you.

Richard Vyse GN-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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