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“Repeat Customer”

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Best Western New Smyrna Beach Hotel & Suites
Ranked #2 of 13 Hotels in New Smyrna Beach
Certificate of Excellence
Columbus, United States
1 review
“Repeat Customer”
Reviewed July 24, 2013

My sister and I have been coming to this hotel for years before it became a Best Western property. We always loved it because of the location, but B.W. definitely improved the hotel. We loved the upgrades, and we will be back again as always....room #711.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 25, 2013
As a repeat customer I certainly appreciate your return visits to our hotel. It is always our pleasure to serve you, your sister, and your family. As always I look forward to being of service real soon.

Thank you for the great review.

Richard Vyse GM-CHA
VP Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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932 reviews from our community

Traveler rating
    580
    243
    66
    28
    15
See reviews for
366
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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English first
Orlando, Florida, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2013

We wanted to stay on the beach for a long weekend and as a family of 5 found it difficult to find something that could accommodate our needs. The price was right and is right on the beach. When we arrived we were pleased to find that the hotel was surrounded by places to eat and shop. There is a restaurant on the premises but we did not have an opportunity to eat there. The rooms are quite large. We stayed in a 2 room suite and it had a full refrigerator/microwave and plenty of storage space. The beds were very comfortable and we did not feel like we were all on top of each other. We did not hear any noise from other rooms or from outside. Every room has a private view of the beach which is wonderful. There are 2 ways to gain access to the beach. The pool, was smaller than we expected but was well maintained and clean. We will be back next summer!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 22Jacqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 24, 2013
I agree, we are a great vaule for an oceanfront hotel, all-suites with private bedroom and a living room. I "Thank you" for your business and hope you'll return again real soon.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Cloud, Florida
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2013

We had a 1 bedroom for 3 days...very, very clean. Large room and right on beach with great view of the ocean. It is one of he nicer Best Western's I have stayed at.....previously a Holiday Inn but it has had a lot of renovation...good deal for the price. Would definitely recommend it highly. You won't be disappointed.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ballfields20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 24, 2013
Thank you the super great review, we appreciate it very much.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Marys, Georgia, United States
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 18, 2013

The staff was amazing, especially Connie at the front desk. The room was great. Will definitely return. The hotel sets right on the beach so the location is perfect. We did not get an opportunity to try the breakfast that was offered but I assume it was just as superb as the other accommodations.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 19, 2013
Thank you Kim for your very nice review, very much appreciated. It is a shame you did not get a chance to try the breakfast. I just hired a new restaurant manager and new staff which are doing a great job.

I certainly hope we can be of service again real soon.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kentucky
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 17, 2013

Loved this hotel! Great military discount and very clean. Nice layout and very spacious. Staff was very friendly.we had a great trip and loved the location if the hotel as well. New Smyrna beach is one of our favorite vacation spots.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnnicab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 18, 2013
From myself and staff we are very excited you had a great stay and you will be back for a visit! We do have a really nice oceanfront hotel with spacious suite rooms.

Thank you again and please call our toll-free number for reservations. 1.800.BEACH.14.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2013

We stayed at this Best Western for a beach vacation with family. The staff upon check in were MORE than accommodating. The room far exceeded my expectations. The views were beautiful. Although, New Smyrna it for the most part, a no drive on beach, This hotel is on the small area that driving is allowed. Very few cars were there though and they were made to leave at 6-6:30 pm. This is DEFINITELY a hotel worth going back to.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank mum2wins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 16, 2013
You are very kind in your review and from myself and staff we appreciate it very much.

Richard Vyse GM-CHA
VP Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Buena Vista
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 14, 2013

My family and I enjoyed a fantastic week at the beautiful Best Western NSB! The staff at the hotel are remarkable, the rooms are clean, the view is breath taking! The location couldn't be better. Linda, Richard and Lilly really know how to make you feel special. It's my number one travel destination for a weekend getaway, a special occasion, and/or family vacation. I highly recommend staying here. Helen B.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 15, 2013
It is always a pleasure to serve you and your family Helen and you are getting to be just like family as many times you come visit. We appreciate your business and look forward to the next time you come to see that spectacular view.

Richard Vyse GM-CHA
VP Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western New Smyrna Beach Hotel & Suites

Property: Best Western New Smyrna Beach Hotel & Suites
Address: 1401 South Atlantic Avenue, New Smyrna Beach, FL 32169-3113 (Formerly BEST WESTERN New Smyrna Beach Hotel & Suites)
Phone Number:
Location: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn

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