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“Extremely friendly staff!”

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Best Western New Smyrna Beach Hotel & Suites
Ranked #2 of 13 Hotels in New Smyrna Beach
Certificate of Excellence
Saint Marys, Georgia, United States
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Extremely friendly staff!”
Reviewed July 18, 2013

The staff was amazing, especially Connie at the front desk. The room was great. Will definitely return. The hotel sets right on the beach so the location is perfect. We did not get an opportunity to try the breakfast that was offered but I assume it was just as superb as the other accommodations.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 19, 2013
Thank you Kim for your very nice review, very much appreciated. It is a shame you did not get a chance to try the breakfast. I just hired a new restaurant manager and new staff which are doing a great job.

I certainly hope we can be of service again real soon.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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953 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
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English first
kentucky
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 17, 2013

Loved this hotel! Great military discount and very clean. Nice layout and very spacious. Staff was very friendly.we had a great trip and loved the location if the hotel as well. New Smyrna beach is one of our favorite vacation spots.

  • Stayed July 2013, traveled with family
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Helpful?
Thank johnnicab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 18, 2013
From myself and staff we are very excited you had a great stay and you will be back for a visit! We do have a really nice oceanfront hotel with spacious suite rooms.

Thank you again and please call our toll-free number for reservations. 1.800.BEACH.14.

Richard Vyse GM-CHA
VP Hotel Operations
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Chattanooga, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2013

We stayed at this Best Western for a beach vacation with family. The staff upon check in were MORE than accommodating. The room far exceeded my expectations. The views were beautiful. Although, New Smyrna it for the most part, a no drive on beach, This hotel is on the small area that driving is allowed. Very few cars were there though and they were made to leave at 6-6:30 pm. This is DEFINITELY a hotel worth going back to.

  • Stayed July 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank mum2wins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 16, 2013
You are very kind in your review and from myself and staff we appreciate it very much.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Buena Vista
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 14, 2013

My family and I enjoyed a fantastic week at the beautiful Best Western NSB! The staff at the hotel are remarkable, the rooms are clean, the view is breath taking! The location couldn't be better. Linda, Richard and Lilly really know how to make you feel special. It's my number one travel destination for a weekend getaway, a special occasion, and/or family vacation. I highly recommend staying here. Helen B.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 15, 2013
It is always a pleasure to serve you and your family Helen and you are getting to be just like family as many times you come visit. We appreciate your business and look forward to the next time you come to see that spectacular view.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level 3 Contributor
6 reviews
Reviewed July 10, 2013

Do NOT miss out on NSB as it has 7 miles of white sand & water. The beach is quiet and not crowed like Daytona or South Florida. The main (quaint) street is off the beach. There are chairs-canopies and umbrellas available to rent.
The BEST WESTERN has updated rooms, ocean views and beachside restaurant. Its clean and comfortably modern with a privae pool and deck.

BEST WESTERN AT NEW SMYRNA BEACH is going to positively enhance your time in FLORIDA.

  • Stayed July 2013, traveled solo
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Helpful?
Thank Cathie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 12, 2013
What a wonderful review Cathy, thank you so much. We are very proud of our newly renovated hotel and all that it offers. I agree, the 7 miles of beaches is unlike anything anywhere in the world and that's what brings people to our area.

We certainly look forward to your next visit.

Richard Vyse GM-CHA
VP Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 6 Contributor
575 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed July 8, 2013

We recently stayed 2 days and we were pleasantly surprised with the quality of this hotel. All of the staff were very friendly. The hotel is extremely clean. The rooms are very large and we loved that the bedroom is separate from the living area. The kitchenette would be great for a longer stay. Microwave and large fridge + dishes are a huge bonus. The balcony was large and had a wonderful view of the beach. The pool is great and the beach is just steps away. There are a lot of quality restaurants close by. We will definitely stay again.

  • Stayed June 2013, traveled with family
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Helpful?
Thank JetBlueDriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 11, 2013
This is such a super review and I appreciate it very much. I'm so proud of the hotel staff and very happy they made your stay a special one.

Thank you again and please come see us soon.

Lilli Sheller CHS
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 5 Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 6, 2013

We have stayed here twice on vacation, once when it was still holiday inn and then as Best Western. The staff is wonderful and it was being remodeled while we were there last and was looking great. Breakfast in the resturaunt is great too. I just can not say enough good things about htis place not to mention its right on the beach also.

Room Tip: Ask for a suite, you will not be sorry
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  • Stayed August 2012, traveled with family
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Helpful?
Thank Skysmom01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this review, July 8, 2013
Thank you for the wonderful comments. You have certainly made my Monday and look forward to being of service again real soon.
Richard Vyse GM
VP Hotel Opertions
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western New Smyrna Beach Hotel & Suites

Property: Best Western New Smyrna Beach Hotel & Suites
Address: 1401 South Atlantic Avenue, New Smyrna Beach, FL 32169-3113 (Formerly BEST WESTERN New Smyrna Beach Hotel & Suites)
Phone Number:
Location: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in New Smyrna Beach
#1 Family Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn

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