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“Excellent Two Week Stay”

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Best Western New Smyrna Beach Hotel & Suites
Ranked #2 of 14 Hotels in New Smyrna Beach
Certificate of Excellence
Reviewed February 21, 2013

This hotel has been recently renovated and the room was well presented, large along with a microwave, fridge and a small amount of plates, cups, cutlery. With the grocery store just across the street, it provided a great location to pick-up breakfast and lunch items to enjoy in the room/on the balcony. Within a 15-20 minute walk to Flagler provided you with endless restaurants, bars and shops to choose from. The Boston Fish House and Upper Deck were directly across the street for easy meal access. All of the staff were very customer oriented and the housekeepers always provided outstanding cleaning services along with plenty of towels and amenties each day. One day we asked not to have our room serviced due to sickness and the next day she asked if I was feeling better....I was very impressed with this. Having worked in the hospitality industry for over 20 years I know when a hotel takes good care of their employees because it shows - from the front line staff, maintenance staff all the way along the line. We will definitely be back and our 14 days stay was just perfect.

  • Stayed: February 2013, traveled as a couple
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Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 25, 2013

Good morning. Getting such a great review from someone who has been in the business as long as you have is quite a complimnet. Thank you. My staff does try hard to satisfy our guests.
We look forward to serving you again hopefully real soon!
Richard Vyse
VP Hotel Operations

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951 - 957 of 1,008 reviews

Reviewed February 18, 2013

I love this hotel! The staff here are so polite and really know how to make you feel at home. My family, friends and I always choose this hotel when making our vacation "Getaway" plans. The hotel rooms are newly renovated, very clean and the view is the best. The restaurant serves delicious and affordable meals too. Also, the location couldn't be better you are within walking distance to various restaurants, the grocery store and shopping. I always go back and I highly recommend staying at the Best Western NSB!

  • Stayed: August 2012, traveled with friends
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1  Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 19, 2013

I can only say, "It is our pleasure to serve you". We truly love doing what we do making every effort to insure our guests are happy guests. With renovations complete we have a hotel to be proud of which makes my staff happy which in turn makes the guest happy.
Thank you for your wonderful comments.

Richard Vyse & Staff

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Reviewed February 17, 2013

What a great hotel! From the time we arrived,the front desk was helpful and answered any questions we had.The room was beautiful and well stocked.The view of the ocean was awesome!.The staff during our stay was helpful and friendly,everyone one of the staff had a smile on their face.The general manager had a chance to talk to us and asked us how we were enjoying our stay,very rare to find people today that care.This is the best hotel that I have stayed in,without exception!Can't wait for my next visit there!

  • Stayed: January 2013, traveled as a couple
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1  Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 18, 2013

The entire staff wishes to say "Thank you" for staying with us and very excited you were so happy with the hotel & staff. We look forward to being of service again real soon.

Richard Vyse & Staff

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Reviewed February 15, 2013

First - you have to remember this is a Best Western and not the Ritz. This hotel used to be a Holiday Inn and one I had stayed in many times. Best Western has made some cosmetic changes to the hotel. The mattresses must not have been changed - not super comfortable, but again this is a Best Western. This hotel is located directly on the beach which is a nice perk. All balconies have a view of the beach. The pool is small but definitely adequate as it rarely has many people around it. There are two bedroom suites available as well which is nice for families. If you don't like the first room you are given, don't be afraid to ask to see another available room. The staff is very helpful and want you to be happy.

Room Tip: Rooms on the south side of the hotel have sun on the balconies. If you don't like the room they...
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  • Stayed: February 2013, traveled with family
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1  Thank dzeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 18, 2013

Thank you for your great review. We do pride ourselves on customer service. What sets us apart is every employee truly cares about your stay and wants to assist in making it a great one.

Thank you again.

Richard Vyse & Staff

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Reviewed February 14, 2013

What a find. On our annual winter trek to the keys, for a respite from icy roads, snow shoveling, and work, My Bride of 40 years and I stopped in New Smyrna Beach for the night. We stayed at the Best Western Ocean Front. The staff's hospitality, made us feel so welcome, and truly cared about our comfort and well being. The room was clean, spacious, and had easy access to all amenities. In the morning, after a restful, and quiet sleep, we enjoyed coffee looking out to sea from the balcony, what a view. It was so nice we decided to lounge in the comfort, and stay another night, so we could take in the local sites for the rest of the day. We loved it. The area in and around the hotel was clean as were the local shops. We stayed our entire vacation and never made it to the Keys.....and saved, saved, saved. The fitness center, pool, and restaurant, far exceeded our expectations. If you want to get away from it all, this is the place to be. No crowds, prompt caring service, and lovely strolls in the warmth of the sun, on the beautiful beach. Being annual snowbirds, we passed this Oasis of quality, comfort, and value, for years. Not again. See you next year.

Room Tip: All rooms appear to have excellent ocean views, I enjoyed the warmth of the morning sun, and was on...
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  • Stayed: February 2013, traveled as a couple
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2  Thank Jon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 15, 2013

It was our pleasure to have you as our guests at our newly renovated oceanfront hotel. I remember you being with us and so glad we impressed you enough to bypass the keys and enjoy your vacation with us. We too, are looking forward to your next visit and wish you the very best this year.
Thank you

Richard & Staff
Best Western-Oceanfront

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Reviewed February 14, 2013

We had a wonderful stay at the hotel. The rooms were very comfortable. Breakfast was delicious! and the staff very helpful and friendly. The front desk had some wonderful suggestions for us when we inquired about local restaurants for dinner. Thank you for a very relaxing stay. we will be back soon!

  • Stayed: February 2013, traveled as a couple
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Thank Lilli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 15, 2013

Thank you Lilli for your great response. We do try very hard to make each guest stay a most memorable one and hope we can serve you again soon. Have a great year.

Richard & Staff
Best Western-Oceanfront

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Reviewed February 7, 2013

Start of the day on the patio with coffee, enjoying a beautiful sunrise over the Atlantic. So much to do within walking distance ... and staff has been incredibly welcoming and helpful. The hotel has gone through a renovation and everything is new and shiny - and so clean! We will be back!

  • Stayed: February 2013, traveled as a couple
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1  Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard V, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded February 14, 2013

Good morning Robin. We agree totally that you just cannot get a better view of the ocean wth the sun coming up than from one of our hotel balconys. I appreciate your very nice comments and hope we c an be of service in the very near future.
Thank you again Robin.
Richard Vyse & Staff

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Additional Information about Best Western New Smyrna Beach Hotel & Suites

Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113 (Formerly BEST WESTERN New Smyrna Beach Hotel & Suites)
Phone Number:
Location: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in New Smyrna Beach
#1 Family Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range: $141 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western New Smyrna Beach Hotel & Suites 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn

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