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“Beautiful restoration job!” 5 of 5 bubbles
Review of BEST WESTERN New Smyrna Beach Hotel & Suites

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BEST WESTERN New Smyrna Beach Hotel & Suites
Ranked #2 of 13 Hotels in New Smyrna Beach
Certificate of Excellence
Winter Garden, FL
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Beautiful restoration job!”
5 of 5 bubbles Reviewed September 5, 2012

I had the opportunity to stay in this property over Labor Day weekend, 2012. I was amazed at the value! In addition to being on a highly desirable portion of the beach, the suite was spacious (with a completley separate bedroom), clean and wonderfully laid-out. The staff was courteous and seemed to be genuinely appreciative that I stayed there. Parking was ample and close to the entrance/elevators. With a restaurant on-site and large pool, there was little need for us to leave. I highly recommend this propery and look forward to my next stay there!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank rwsikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, September 6, 2012
The staff and I are very pleased you were so happy with our place. We try very hard to make our guests happy and that you enjoy the new renovated rooms and hotel. We look forward to serving you again real soon.
Richard & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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830 reviews from our community

Traveler rating
    517
    219
    57
    23
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canton, GA
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 31, 2012

I enjoyed my recent stay at Best Western, NSB. My suite was kept clean, the staff is very accommodating, and the food in the restaurant is good, and good prices. I would recommend this hotel, on a beautiful beach, to anyone.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beepis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, September 4, 2012
We appreciate the nice comments about our place and very excited you had a great time. Yes we are direcrtly on the beach and look forward to serving you again real soon.
Richard & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flushing, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2012

We have stayed at this hotel three times. Everytime, we have excellent service and the accomodations are superb. Highly recommend this hotel to anyone staying in the area. The staff are friendly and very helpful. The beach is gorgeous. Priced very well.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kim Garten Snyd... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, August 29, 2012
It was a pleasure to see and serve you again. We're always excited to serve a returning guest and so glad you choose us again. We look forward to seeing you real soon.
Richard & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 15, 2012

Mr. Vyse,
Thank you for your hospitality!

My recent stay at your hotel was absolutely wonderful. Your staff was welcoming and courteous. My room was spacious, clean, and had every amenity I needed. I stayed at your hotel a few years ago and had a good experience but nothing like this time. The renovations are amazing as the hotel looks brand new and very modern.

Please tell your staff I said thank you for such a great experience.

Room Tip: Oceanfront or oceanview!!
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, August 18, 2012
It was our pleasure to have you as our guest abd I love the pictures you posted. Outstanding views. We truely look forward to serving you again.
Richard & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loganville, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 11, 2012

Stayed here many times in the past as well as many of my family members. We've always loved the location and the staff, but since the newly renovated rooms and building....WOW! The staff has always been very pleasant and the location always beautiful. The rooms are now first class! New tile, carpet, granite, cabinets, 32" flat screens, etc.... such a wonderful change to an already wonderful property! We can't wait to come back again and will definately be sure to tell our friends and family!
Thank you ALL for such a great experience.

Room Tip: King suites w/ the seperate parlour are WONDERFUL!!
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  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, August 13, 2012
Thank you for the great comments and very happy you had a great stay. We look forward to serving you once again on your next visit to New Smyrna Beach.
Richard & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 9, 2012

We have been coming here for 11 years as our get away spot and have enjoyed our stay every year. We feel it is safe environment for our kids and we all enjoy the amenities the beach view, pool, and gym. The new renovations have made our stay more pleasurable not were not necessary in order for us to enjoy our fun filled stay.

Room Tip: The even rooms are on the the south/pool side. We like being on the north side of the hotel...just...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank char_consultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, August 15, 2012
We couldn't agree more and appreciate your business and glad you had a great time at our place. My staff and I look forward to serving you again.

Richard & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 4, 2012

My wife and two boys recently spent a week in one of their very nicely renovated rooms with a great view of the beach, the ocean, and Florida's tallest lighthouse. This was our third visit in two years and it was highly recommended to us by friends.

The rooms are large and the bedroom is isolated from the "family room" so the kids could watch TV there while I read in peace and quiet. There is a nice balcony, new granite countertops, new appliances, TV's, carpet, and furniture. The renovations are turning out very well.

Within walking distance is a Publix Super Market so we loaded up the frig and didn't have to eat out so much.

Every one of the staff members were professional, polite, helpful, and very friendly. There were mostly families staying there enjoying themselves. The restaurant was quite good and one morning a cute young couple had just taken their wedding vows on the beach then joined their family for breakfast.

New Smyrna Beach is so much more laid-back, quiet, and friendly than Daytona Beach to the north. Daytona is a rowdy place and a day trip there was all we cared to do. The restaurants in NSB are awesome and very reasonable.

The highlight of our trip was a visit the Ponce de Leon Lighthouse. After climbing to the top we toured eight very interesting historical buildings. My favorite was seeing their great collection of lighthouse lenses from Paris.

We had a fine vacation!

Jeff G
Lakeland, Florida

Room Tip: Go for a room on the north side for the best views. The pool is located on the south side. Avoid t...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-GM-CHA, General Manager at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, August 6, 2012
Thank you so much and very proud you were so happy. I knew once we got some of the renovated rooms open our guests will enjoy them. We're not done just yet but getting close. Thanks for the great review and we look forward to serving you soon.
Richard Vyse & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN New Smyrna Beach Hotel & Suites

Property: BEST WESTERN New Smyrna Beach Hotel & Suites
Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113
Phone Number:
Location: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#1 Family Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn

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