I stayed in Unit 304 through VRBO.com. First off, let me say VRBO is great and I recommend it. I have used it for years - this is my 1st bad experience. As the other reviewer said - the management WILL take advantage. They took $50 out of our deposit saying we left the condo "disgusting" and it took 2 people 4 hours to clean. That is so crazy! Before we left, like we always do for these stays, we stripped the beds, put all of the dirty linens in one pile, and ran the dishwasher. We left 2 bags of trash in the unit by accident and admitted this to the owner. Maybe the cleaning crew confused our unit with another one. When asking the owner about this he said "we have nothing to do with that". If I owned a condo I would want to have a little more say on what goes on there. It is a decent place - although they really need to update their linens and pillows had a lot of stains that we saw when stripping the beds - pretty gross. But overall we would have stayed there again. My family lives in NSB and Castle Reef has lost alot of good future business over this.
- Official Description (provided by the hotel):
- These are privately owned condominiums that owners choose to rent out. Not all units are available all the time ... more less
- Also Known As:
- Castle Reef Condominiums Hotel New Smyrna Beach