Stayed there for honeymoon. Room was not ready when we arrived, cushions on sofa & chair could have been cleaned. Air conditioning didn't work properly, contacted front desk, waited 2 hours, called back and asked them to let us know what was going on. Finally maintance man showed up that evening, bad peronality and disposition, told us he had to call air cond. repair tech., then told us he would have the front desk get back with us. Next day I asked the front desk what was going on, was told they would check on it and get back with us. Air cond. repair was their that evening while we were gone. No one said anything, left us a message, or anything. Finally, on the third day the air cond. techs showed up, and were supprised to see us still in the same room, since they told the front desk they were not able to fix the problem that evening, and would have to come back the next day.
Contacted property owners after I arrived back home, left email, phone number, and address. Never heard back from them to date. Can't recommend this place.
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- Also Known As:
- Coconut Palms Beach Hotel New Smyrna Beach
- Hotel Coconut Palms Beach
- Coconut Palms Beach Resort