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“spa a big disappointment-not guy friendly”

The Spa at Riverview
Attraction details
Reviewed August 31, 2009

Just visited the Spa portion of the Riverside complex and it was a huge disappointment.
We stayed at another property on New Smyrna Beach and we did not eat at the Grill Restaurant, so this review is only about the Spa. We had booked a couples massage. I think the way to sum up our experience is that the spa is trying to do too much with not enough. Not enough space and not enough trained staff. The spa complex is nice but small and on our visit they had obviously booked way too many people. The set up is definitely NOT guy friendly. The male "locker" room is about the size of a small bathroom and has a grand total of one shower! Two men in the male locker room is crowded! There is no toilet in the male locker room so if you have to use the bathroom, a male must exit the locker room and walk out into the lounge area, which is also very small, then go to a "family" bathroom. Did i mention that the door to the male locker room opens inward and is located adjacent to the lounge area where people wait for their treatments or rest afterwards. The set up allows for every woman in the lounge area to see into the male locker room. As I was standing naked in the locker room another man came in through the door and I looked out to see three or four women looking at me standing naked in the locker room. I'm no prude but seems like there ought to be a better design than this! It appears that the male locker room was an after thought. There were no male attendants to assist on the day we were there. This was our first visit to this spa but we received no introduction nor walk through or help with the accomodations. Seems like the owner should visit some more professional spas around the country and get some ideas on how to run this place. There is a lot of potential here but it needs some work!
To get to the couples massage rooom we had to march through the nail salon!. My massage therapist seemed to be completely untrained.
All in all this place has lots of potential but definitely needs some experienced management!

6  Thank RB50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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