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“Pretty bad - at least we saved $10 with HotelTonight” 2 of 5 stars
Review of Days Inn Neptune Beach

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Days Inn Neptune Beach
2.0 of 5 Hotel   |   1401 Atlantic Boulevard, Neptune Beach, FL 32266 (Formerly America's Best Inn Neptune Beach)   |  
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Ranked #2 of 2 Hotels in Neptune Beach
Tampa, Florida, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Pretty bad - at least we saved $10 with HotelTonight”
2 of 5 stars Reviewed September 20, 2013

Late night stop on a longer road trip. First, let's start with the good...

1. Found a last minute deal ($10 off) with HotelTonight mobile app.
2. Pet friendly, for only $15 extra.

It pretty much goes downhill from there.

First, upon check-in the person (Jeff) couldn't find the reservation, even though we showed him the reservation confirmation number on our phone. He just didn't know what to do. Since the hotel was only about half full, you might think just book us a room at the advertised price and forget about the reservation, but that sounded like crazy-talk to Jeff.

25 minutes later (I don't know how we kept it together during this time), possibly by miracle, a room key was provided and we were off to unload the car, with baby, dog, and a few bags.

Upon entering the hotel at a far end-entrance, we realized that this was certainly all budget and nothing more. Windows were dirty, carpet was really old, musty, and stained badly all over. Even though this is Florida, and no smoking is allowed in any hotel room (and we got a non-smoking room, to which I thought was strange) as we opened our room door and stepped in we could instantly tell it was definitely a smoking room. Outside our door was a no smoking placard, and that same placard was in the room next to the phone, and the clean, empty glass ashtray. There was a second identical clean glass ashtray on the other nightstand table, which was obviously cleaned by the room cleaning staff. We thought about changing our room, but after the experience at the front desk, we figured it would take another hour to get that done, and we were already very tired from driving a long way and it being late already.

Ended up eating a frozen pizza (DiGiorno) bought from the lobby freezer. The rooms do have microwaves and mini-fridge.

Before long we were asleep (on the ancient, collapsed and very uncomfortable mattress) and then up in the morning. Free continental breakfast - there's a plus. Slim pickins, but coffee, milk, cereal, toast, banana, and waffles (the kind you make yourself) was a welcomed sight.

We got the heck outta dodge quickly, and hopefully we won't find ourselves there ever again.

There was a pool that we didn't use, and I think it had a small fitness room, but can't recall.

I've been in worse places, but this one was ranking among them, even if slightly better.

I would have rather spent an extra $25 somewhere else for at least a better room.

Room Tip: Not sure, but the rooms far from the lobby are nasty - maybe close to the lobby would be better?
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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451 reviews from our community

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Travelers Rest
1 review
3 of 5 stars Reviewed September 18, 2013

This place is, in general, a good value for the money but the mattresses on the beds are broken down and not adequate for me or the members of my family.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Days Inn

Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Days Inn Neptune Beach, responded to this review, September 26, 2013
Thank you for taking the time to write your review, we are undergoing a small renovation and the beds issue will be addressed. We are constantly working on improving upon our interiors and we hope you will visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fernandina Beach
1 review
1 of 5 stars Reviewed September 18, 2013

Had to buy 30 dollars worth of deodorizers to be able to stand staying in my room. Made my girlfriend ill. The worst mold and mildew smell ever!!! Dank and stank. Jus awful! Will never stay there again

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service

Review collected in partnership with Days Inn

Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Days Inn Neptune Beach, responded to this review, September 26, 2013
Thank you for staying with us and for your feedback. We have directed the maintenance team to check the room assigned to you and have the issue resolved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Neptune Beach hotels

Lithonia
1 review
3 of 5 stars Reviewed September 8, 2013

The staff was very responsive to complaints and queries. Everyone seemed eager to please the guest. I did not have a car and had a problem finding nearby restaurants where I could get healthy food. Thankfully there is a Winn Dixie grocery store nearby, and the room has a microwave & refrigerator, so I just stocked up & did my thing.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars
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    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
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Review collected in partnership with Days Inn

Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanford
1 review
5 of 5 stars Reviewed September 4, 2013

Great Stay. Room was very clean and well stocked. Housekeeping was wonderful. Nice and courteous. Received a warm welcome from the start and at departure. Would stay at this hotel again if ever in the area.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Days Inn

Helpful?
Thank Cheryl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Neptune Beach

Address: 1401 Atlantic Boulevard, Neptune Beach, FL 32266 (Formerly America's Best Inn Neptune Beach)
Phone Number:
Location: United States > Florida > Neptune Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Neptune Beach
Price Range (Based on Average Rates):
Hotel Class:2 star — Days Inn Neptune Beach 2*
Number of rooms: 112
Official Description (provided by the hotel):
The Days Inn Neptune Beach Mayo Clinic NE offers the best value at the beaches. We are passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Enjoy our delicious complimentary Daybreak Breakfast featuring Biscuits and Gravy, Hot Waffles, Florida's Natural Juices, Fresh Fruit, Cereals, Bagels, Muffins, Pastries, Fresh Coffee and Tea. Days Inn Neptune Beach Mayo Clinic NE is conveniently located less than a mile from the beach - a few miles to the internationally renowned Mayo Clinic in Jacksonville, Florida and near the Mayport Naval Station. Inquire about our free Mayo Clinic Hospital shuttle. We also offer Pet Friendly rooms. ... more   less 
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Also Known As:
Days Inn Neptune Beach Hotel Neptune Beach

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