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Residence Inn Naples
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Reviews (520)
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All reviewsbasketball courtbedroom suitepool areafull kitchensofa bedfire pittamiami trailsocial houreach morningdining tablemake your own wafflesyogurtfree breakfastsmall kitchenhot tubwould stay againbeach shuttle
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284 - 289 of 520 reviews
Reviewed June 22, 2013 via mobile

Just stayed here for a family graduation. Our family had 8 rooms. They gave us a very good rate. The breakfast was excellent. We enjoyed spending time in the pool. The staff were very accomidating, We spent 3 nights enjoying family and the hotel. I would highly recommend staying here.

  • Stayed: June 2013
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Thank Gymnic56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSWNA, Director of Sales at Residence Inn Naples, responded to this reviewResponded June 24, 2013

Thanks for the great review and recommendation on tripadvisor. We are glad you enjoyed our complimentary hot breakfast buffet, as well as our tropical pool area. I will be sure to share your positive feedback with our staff members, who enjoy going out of their way to make sure our guests are satisfied and comfortable. Thanks again, and safe travels to yo and your family!

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Reviewed June 3, 2013

You can typically count on Residence Inn to give you a clean comfortable stay with an expanded room. This location was easy to find and everything went well. The pool area was nice. breakfast good too.

  • Stayed: May 2013, traveled on business
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Thank motherjanegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSWNA, Director of Sales at Residence Inn Naples, responded to this reviewResponded June 4, 2013

Thanks so much for taking time to review Residence Inn, Naples. Your kind and positive comments summarize our hotel perfectly! We hope to see you again soon!!
PS: Low rates available now through October are another great reason to stay here..

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Reviewed May 28, 2013

This was just a quick 3-day weekend jaunt from the east coast of Florida to the west coast. My experience with Residence Inns has been mostly positive, so we gave this hotel a try. Check-in was quick and easy. My room was ready and set up as I had requested. The best part of these hotels is the complimentary breakfast. There was a pretty good variety of foods, although scrambled eggs could be replaced with either fried eggs or omelets. I liked the turkey bacon that was served my first morning. It was a nice departure from the sausage patties that are usually served. I would also like a better variety of cold cereals.
The workout room was adequate for my needs. The 2 bedroom suite was roomy and comfortable. We will definitely return at a later date.

  • Stayed: May 2013, traveled with friends
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5  Thank jjfisher406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSWNA, Director of Sales at Residence Inn Naples, responded to this reviewResponded May 29, 2013

Hello Mr. Fisher. We are very pleased to read about your latest positive experience with Residence Inn, and I will share your kind comments with our entire staff. As you wrote, our suites are roomy and comfortable, and we appreciate your constructive comments about our complimentary hot breakfast buffet. Please return soon!

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Reviewed May 27, 2013

Stayed here for two nights in late-may with my girlfriend and her parents, so we booked the two bedroom suite. Rooms were clean, staff were friendly and the breakfast was fine. Pool was nice and whilst we didn't attend the BBQ night, we could see it was a hit with other guests.

Air conditioning make quite a noise when it kicked in, but being in the mid 90's was just glad it was on and working.

Stayed here to visit the Big Cypress park (20 mins) and take a boat tour (5 mins to harbour). Being on US41 made getting around quite easy.

Naples is a nice place, particularly the historic downtown which was stunning.

  • Stayed: May 2013, traveled with family
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1  Thank dolphinjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSWNA, Director of Sales at Residence Inn Naples, responded to this reviewResponded May 28, 2013

Thanks for staying with us and sharing your experience on Trip Advisor. It sounds like overall you had a great visit to Southwest Florida, and enjoyed the hotel. We apologize for the A/C unit noise, but I am glad to know you managed to stay cool. Sorry you did not make it to our Wednesday night poolside cookout - hopefully next time? We appreciate your feedback very much, thanks again!!

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Reviewed May 21, 2013

We had a great two day stay! Our recommendation is to ask for a room on the West side of the complex NOT facing the inner-pool and recreation area. Middle of the week was ideal for child-less couple because when the weekend came around - boy! There were the little Gremlins everywhere! Our room was on the east side of the building facing the basketball court. People really like to start to play basketball early in the morning. The pool was a busy area at all times. Our room was clean and our housekeeping staff top rate. Front desk was excellent by sending us a fan when one was requested. Food was good. We like Residence Inns and this one we found to be superior in Housekeeping Staff and make-over service.
GO TO CLAM BEACH!

Room Tip: West side of complex NOT facing inner pool and recreation area.
  • Stayed: May 2013, traveled as a couple
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3  Thank WendyS556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSWNA, Director of Sales at Residence Inn Naples, responded to this reviewResponded May 22, 2013

Hello Wendy! Thank you for taking time to write about your recent visit. It is great to read about all the good things you like about Residence Inn, especially our housekeeping service, front desk staff, and food service. However, I am very sorry to learn about the early morning basketball playing / disturbance. Our Sports Court hours are 9:30am - 10:00pm weekdays, and 10:30am - 10:00pm on weekends. Our staff is trained to enforce these hours, and we do not provide guests with balls or rackets when the court is closed. It is possible that a guest brought their own basketball and was not aware of sports court hours. If this was the case, then our staff must do a better job of paying attention to both pool and sports court activity in order to prevent future incidents. We really appreciate your review, and will use your feedback to improve our service. Thanks again, and we hope to see you back soon!

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