When we go on an overnight stay we always stay at Hampton Inn and this one hasn't let us down. Great location, friendly staff and clean rooms! The check in and out was very quick and easy. Great people to work with.More
- Free Wifi
- Free Parking
When we go on an overnight stay we always stay at Hampton Inn and this one hasn't let us down. Great location, friendly staff and clean rooms! The check in and out was very quick and easy. Great people to work with.MoreShow less
Thank you so very much for continuing to be a loyal Hampton supporter. It is always great to hear from our guests and know that we had something to do with making their stay comfortable and friendly. It;s feedback like yours that makes us work even harder to give the best service in town. Thank you.
We chose this hotel on our way through Naples. We received a fantastic and warm reception on arrival from the manager Lana and Jaclyn. Both went out of their way to be of assistance.
Rooms are comfortable, bed was great and in fact in our two week trip one of the best so far.
While not near the centre of Naples (3 miles to the pier), it is within walking distance to the pretty The Village at Venetian Bay (this is approx a 1.5 mile walk).
Would highly recommend for the excellent accommodation, service, pool and staff.
Thank you for taking the time out of your wonderful vacation to give me and my staff such wonderful praise. It always makes me happy to hear we took such great care of our guests and that we managed to enhance their stay. It is definately one of the things we are grateful for that we are so centrally located to just about everything that Naples has to offer.
I hope you will always stay with us anythime you are in the Naples Area.
Good staff, good food, clean rooms, great location. No doubt stay there again. Close to many restaurants and all kind of shopping's grocery's, drug stores, and shopping malls, all beaches are close. Had a great week at the Hampton inn and in Naples.
It is always a pleasure to come in and find such a great review of our Hotel. It lets us know how well we are doing and that our guests are happy to stay with us. My staff and I thank you for staying and hope that you will be able to come back in the future.
The check-in process was fine. The staff was friendly. The room was clean, as well. It was the little things that could have greatly improved the stay. For instance, the shower it seemed to not have any hot water, it turns out at the end of the shower the labels were mismarked of what was hot vs cold, it looks like the faucet was installed upside down. The entry light I discovered was in bad shape, when I went to iron my clothes, it kept popping and flickering and sparking, that was something easily replaced - and must have been overlooked by maintenance. The iron in the room was in poor shape as well. - These are things I never found out until the morning of my 1 day stay... At checkout I wished to address these concerns so it can be resolved for the next guest. At 8 am no one was at the desk. I could hear people in the back room talking, but no one would come out when I called. I had an appointment, so had to leave, left the room key on the desk, and went to grab a breakfast to go bag, like I do at other locations, there were none. I left disgusted with the experience at that location. Far below what I usually receive from Hampton Inns.
Thank you for taking the time to review our hotel and I will make sure the issues you had with us will be addressed.
My sincerest apologies that not everything was up to your expectations which is very unusual for us at this property but I do appreciate the feedback. We will continue to work on getting it perfect in the future.
Love this property, staff was friendly, room clean, breakfast good, & parking is free. Everyone we met was friendly, and property is in central location to 5th. Ave. restaurants are close by, but you need your own car. Great place to stay.
Thank you for taking the time to review our Hotel and your stay with us. It is always a pleasure to open the e-mails and find a great review from one of our guests.
I hope you will make us your hotel of choice anytime you are in the Naples area. It would be our pleasure to take care of you again.
Hotel was clean as with all Hampton Inns and close to the shopping mall. Itl was too far from the center of the business district. We were on a golf vacation down toward Marco island. The hotels are very expensive on Marco island and we needed a hotel at the southern end of Naples. I would not recommend this hotel if you need to be at the southern end of Naples.
Thank you for review of the Hotel. I am glad you got a chance to stay with us even though you really would have liked something a little closer to the downtown area we are glad you chose to stay with us. Unfortunately there are not a lot of choices close to the downtown area as far as Hotels go so we appreciate you travelling the extra few miles to our Hotel.
I hope we will see you again in the future.