There were many good and unfortunately bad points at this hotel.
BAD POINTS: They are definetely not big on customer service -- waiters, pool attendants, bartenders, beach attendants etc -- but I will say that the customer service manager did take care of a reservation problem we had promptly and effictively. And she was not put out by it. The room we stayed in was a gulf view room in the Florida Wing. It was not impressive and smelled like mildew. The bathroom was very small and the tiny frig did not stay cold. THere was always sand in the hallways and our room was sort of cleaned. Parking was a huge problem -- especially on the weekends. The beach chairs were falling apart and you usually had to hunt down the attendant who was usually hanging out at the pool area with those hiding attendants.
GOOD POINTS: The location is great -- very close to 5th street and all the great food and shopping. Also very close to the Naples Pier and the row of beautiful mansions. Our package included breakfast every morning which was FANTASTIC and convenient. I also liked that there is a sort of snack shop with sub sandwiches, salads, ice cream and many other snacks -- not just "gas station" food. That was very convenient being walking distance from the beach and pool. I also found the room service food to be very good and it was worth the expense.
All in all, I would go there again but probably during the off season when the prices are reduced. For full room rates, I think they need to make the rooms a lot more impressive.
- Official Description (provided by the hotel):
- From family beach vacations to destination weddings, and from group getaways to exciting meetings, The Naples Beach Hotel & Golf Club offers you spectacular accommodations and beachfront amenities. Our 319 guest rooms-casually elegant and supremely comfortable-include suite configurations for up to 10 guests each. With an elegant ballroom offering glorious Gulf of Mexico views and beachside event space, meeting guests are in for inspiring settings. Our seven-mile stretch of white-sand beach is joined by 18 new-again holes of golf, a legendary course reinvigorated by a complete Nicklaus Design renovation, scheduled to re-open in December. Other on-site recreation includes tennis, spa, a multi-pool swimming complex, water sports, a complimentary Kids Club and more. Fine dining, casual fare and live entertainment can be enjoyed at our three restaurants and lounges, including HB's on the Gulf and Sunset Beach Bar & Grill, acclaimed for the area's best sunset views. ... more less
- Reservation Options:
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- Also Known As:
- The Naples Beach Hotel And Golf Club
- Naples Beach Resort
- Golf Naples
- Naples Beach Hotel