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“Do not try to get married here!” 1 of 5 bubbles
Review of Vanderbilt Beach Resort

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Vanderbilt Beach Resort
Ranked #27 of 59 Hotels in Naples
Certificate of Excellence
Charlotte
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Do not try to get married here!”
1 of 5 bubbles Reviewed January 6, 2009

I contacted the property directly in January to enquire about a small (~30 people) May wedding. After viewing the website I was very exciting about the property and the restaurant, and a family friend and the mayor of Naples had recommended the venue.

I spoke with George and it was the most disappointing conversation. The first words out of his mouth were, "We discourage people from having weddings here." I asked him why, and was essentially told that the staff was not competent enough. I politely reminded him that I was talking about 30 guests, and was once again told that they could not handle that capacity, were not a full service resort, did not have any service in the rooms after 2 p.m., etc. I asked him what made think we would need all of these things, and he simply replied, "We are not set up for this sort of thing." As a last stitch resort, I asked him if the resort, which has 18 apartment/efficiencies and 16 condos, and according to the website numbers, the ability to have at least 120 people, if not more, was really unable to host 30 people, to which he once again replied, "We discourage this type of thing and will not be able to serve you."

Although the beaches are beautiful, I would think twice about interacting with the resort if you are looking for hospitality or welcoming accommodations for your family and friends.

  • Stayed January 2009
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Shanshp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
    156
    47
    8
    6
    8
See reviews for
88
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Barrington, IL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 24, 2008

We stayed at his resort from Sept 2007 to Feb 2008. We found management and all services nothing less than perfect. The best restaurant in Naples as well. Rating the front office management for reservations and or complaints the best ever. We rate the Vanderbilt on a rating from one to ten-25. Reservations are handled with kid gloves.

The service and personnel are the best. We recommend it highly.

  • Liked — Views, convenience and cleanliness of rooms.
  • Disliked — None
  • Stayed February 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank StuBlueEyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londonderry, NH
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 18, 2008

This Resort is a wonderful place to stay. The beach is lovely, the pool is inviting, the tennis courts are well maintained and the staff is by far the best in Naples. The resort offers efficiency rooms and one and two bedroom condominiums and over the years my family and I have experienced staying in all types of rooms. They have all been excellent, clean and comfortable. We were there for three months last year and the staff made us feel like we were a part of the Vanderbilt Beach Resort family in the care and concern they showed. You will be very pleased with your stay here.

And the restaurant food is magnificent. Eating dinner in the restaurant is one of the things I look forward to most when coming to the resort!

  • Liked — The staff attention to detail
  • Disliked — The infrequency of internet access in the rooms, although it is available in the lobby of the resort office
  • Stayed March 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank mjws2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, FL
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 28, 2008

The Vanderbilt Beach Resort is a FANTASTIC place for a relaxing vacation for families, couples or groups of friends. Twelve years ago, we stayed at the Vanderbilt Inn and then luckily found this resort. We have been staying here every summer for the last 10 years with consistantly great service. It is one of our entire family's favorite vacations! They renovated a couple years ago and added some beautiful features. It is always clean and kept up nicely. They have a fantastic, well-known restaurant directly on the beach so everyone gets the beautiful view of the Gulf and sunset. It can also be a very inexpensive vacation due to the efficiencies. We bring food and make breakfast and lunch there. The porch is great to eat outside on or a perfect place to leave the beach toys. We love the old family-style atmoshere instead of the big commercialized hotels. There are no big lobbies to walk through, instead you easily walk from your room to the pool or beach. We always get a warm welcome from the staff, especially the assistant general manager, George. He goes out of his way to make sure you feel welcome and are satisfied with your stay.

  • Liked — reasonable, clean rooms right on the beach
  • Disliked — nothing
  • Stayed June 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GatorFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 22, 2008

My wife and I just returned from a 2-week stay at the Vanderbilt Beach Resort. We have visited some beautiful beach resorts, but this was our most pleasant experience ever.

The Vanderbilt Beach Resort is located on a 5-mile stretch of one of the worlds most beautiful beaches, on the north end of Naples Florida. Accomodations range from beach-side motel rooms, efficiency apartments, to beautiful condos. The cost of each is very reasonable. Even though the cost is reasonable, you can still expect 5-star service. We were treated like royality throughout our stay! Everyone on the staff made sure that our stay was wonderful. The Vanderbilt is a family oriented resort. We met families from all across the United States, Germany, France, Holland, England, etc. All agreed that the Vanderbilt was a place to come back to. We plan on returning with our children soon.

The Turtle Club, (the best beach-front restaurant in South Florida), is attached to the resort. You won't get better food or service anywhere.

We have enjoyed our trips to St. Thomas, Cancun, Dominican Republic, San Juan, etc, but none compare to our Vanderbilt Beach Resort experience. We will return every year.

  • Liked — Great Staff - Great Location - Great Beach
  • Disliked — It rained one day!
  • Stayed June 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank nasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, MD
Level Contributor
177 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed June 8, 2008

We made a phone reservation at this resort 2 weeks prior to our planned arrival. We travel quit a bit and know something about reservations. They informed us that they would email us a conformation. Three days after our reservation we decided to switch our reservation to another local hotel. We called the hotel 11 days prior to our arrival, which was three days after we made our reservation and where informed that there policy is a 14 day cancellation policy. On the phone they where rude when we explained that they never told of this policy and that even though they never emailed or mailed our conformation, that was tough, and we had to pay $189 deposit. I then told them we would dispute the charge an he replied " we get credit card deputes all the time, and we usually win". WOW, what a way to run a business. If they are this arrogant on the phone I would hate to meet them in person. Stay away.

  • Liked — N/A
  • Disliked — N/A
  • Stayed June 2008, traveled as a couple
    • 1 of 5 bubbles
      Value
Helpful?
6 Thank vacationisfun_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed September 22, 2007

We stayed in a large 2 bed condo with a sofa bed and this was more than adequate for 5 adults. Superb inshore harbour views from the balcony, and the beach was on the opposite side of the quiet access road. Every mod con: wi fi dishwasher, laundrty 2 t v's aircon - very well equipped and confortable. Wild Dolphins swam with us on long sandy beach in Gulf of Mexico, sea temp 80 degrees F. Car essential, private parking provided. Elton John and other celebs have bought nearby - average waterfront condo sells for over US$2m!

  • Liked — spacious well appointed
  • Disliked — no negatives
  • Stayed September 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank peter191049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vanderbilt Beach Resort

Property: Vanderbilt Beach Resort
Address: 9225 Gulf Shore Dr, Naples, FL 34108-2098
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Naples
#13 Family Hotel in Naples
#24 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Vanderbilt Beach Resort 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
The Vanderbilt Beach Resort has been welcoming guests and their families for over 50 years. Our pristine beachfront location provides a tranquil escape from modern worries. Wake up to the gentle sounds of the Gulf of Mexico in our beachside one-room efficiencies, one bedroom apartments or waterfront condominiums that overlook the Vanderbilt Lagoon. End the day with dinner at our award-winning Turtle Club Restaurant or watch the sun set over the Gulf without ever leaving the Resort. ... more   less 
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Also Known As:
Vanderbilt Beach Hotel Naples

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