We had booked 2 ocean/gulf view rooms.
Confirmed the above the night before and was told all was right in the universe.
Upon arrival we were told that our booking was non existent
They stated we could have one of the dual room condo units facing the canal with no price reduction that is the best they could do . The room is shabby to say the least run down is more like it. The front door lock didn't work properly. The furniture was abused, Couches ugly and worn, bathrooms dated and just plain yuck. Kitchen worn terribly. This place reminds me of the rental duplexes in northeast Philadelphia which is lower income area in Philly.
The only thing I was impressed with so far has been the valet probably want to get you separated from your vehicle before you realize how crappy this place is and this is after being here for only 30 min.
Now I'm not on the snobbish side I've been in the army and eaten MREs in the dirt also camped with the boy scouts as a scout leader and work as a fire fighter so I've lived on the rougher side.
I will post up again in 24 hrs to up date
- Official Description (provided by the hotel):
- The Vanderbilt Beach Resort has been welcoming guests and their families for over 50 years. Our pristine beachfront location provides a tranquil escape from modern worries. Wake up to the gentle sounds of the Gulf of Mexico in our beachside one-room efficiencies, one bedroom apartments or waterfront condominiums that overlook the Vanderbilt Lagoon. End the day with dinner at our award-winning Turtle Club Restaurant or watch the sun set over the Gulf without ever leaving the Resort. ... more less
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- Also Known As:
- Vanderbilt Beach Hotel Naples