I ventured to the Ritz Carlton for a three night get away. I have to admit, the special price was quite an incentive. The service was inconsistent. The doormen, front desk, room service and spa was out of this world. However, it was next to impossible to get service at the beach, pool and lounge. Although drinks were eventually delivered with an apology, which is nice, but I came for the service that the Ritz is well known for. The pool and beach were both clean and well kept. As a matter of fact, this was one of the nicest beaches I have ever been to in Florida. The room was also clean and quite comfortable. Balconies did intrude on one another's privacy. It was very disturbing when people sreamed to their friends on the balconies below and beside them especially at 7:30am. In preparing for the hurricane many restaurants had to close and a movie screen was set up in the bar for the children to watch "Disney" movies. Being a teacher and trying to enjoy my last few days of freedom I was disturbed by the fact that I could not go to a bar lounge without children being present. Lastly, the concerige was quite rude and would not help me with getting transportation to Old Naples.
That being said, the Ritz could be a fantastic hotel. They just need to iron out some of their policies and hire more reliable staff.
- Official Description (provided by the hotel):
- Located on the pristine white sands of Southwest Florida’s Gulf Coast, The Ritz-Carlton, Naples is a Five Star, Four Diamond beach resort that appeals to today’s sophisticated traveler with an array of pampering amenities. With stunning views of the Gulf of Mexico, the resort offers a variety of innovative dining experiences, a luxurious, 51,000 square-foot world class spa, two heated pools, a high tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Only three miles from the beach resort and accessible by a convenient hotel shuttle, the 295-room Ritz-Carlton Golf Resort is ranked as the #1 golf resort in Florida by Conde Nast Traveler magazine and as one of the 15 best luxury golf resorts in North America by Golf Digest. The golf resort is home to a pair of 18-hole signature Greg Norman golf courses at Tiburon and hosts the annual PGA TOUR Franklin Templeton Shootout. ... more less
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- Also Known As:
- The Ritz-Carlton, Naples Hotel Naples
- Naples Ritz Carlton
- Ritz Naples
- Ritz-Carlton Naples