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LaPlaya Beach & Golf Resort, A Noble House Resort
Ranked #11 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersBronze level
Stockholm, Sweden
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Top notch”
5 of 5 bubbles Reviewed April 25, 2014

Really great hotel also for the picky 5 star resorttrotters. Faboulous location, great rooms (we were on 4 th floor in the Beachhouse), great beach and no fighting for sunchairs even during springbreak vacation, nice pools, good restaurant, good food. Only small minors no facilities before access to the room, small bathroom and slichtly snorty front desk staff. Would recommend and come back.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Resorttrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, May 15, 2014
Thank you so much for the positive and concise review of LaPlaya. We focus intently on providing a clean property, tremendous food and beverage, and a dedicated team of friendly professionals. It seems we achieved all of these during your visit, and that is rewarding for us! LaPlaya’s location is unique in both its privacy and proximity to the beach…it’s hard to beat just a few steps from one of our Beach House lanai rooms to the beach! Our beach service is designed specifically to avoid the “fighting” for chairs that so many of our guests have encountered over the years in their travels. Through clear communication with our guests we are able to ensure that others do not take advantage of space that is not used within a reasonable amount of time. Additionally, we do offer beach reservations on a limited basis for those guests who know they will take advantage of the beach area by 11am – and we allocate these on a truly fair basis. Vacation should not be stressful, especially in regards to the most relaxing area to enjoy! Our beach team executes at a high level daily and receives regular praise from our guests – they will enjoy your comments. We take all guest feedback seriously, and will continue to evaluate our product in order to improve each and every time you visit. We look forward to seeing you again in the near future!

Warm regards,

Matt Meyers
Rooms Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,122 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (648)
Date | Rating
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  • English first
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English first
Munich, Germany
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 25, 2014 via mobile

Family of four from munich and cork, two teenage children, a week....was absolutely superb, top class! We certainly wish to return when in the USA again. A professional and very approachable staff, very attentive. The star for us was Gale, one of the concierge team. She brought to life insider tips for culture, shopping, exercise. She was really great and a lovely sense of humour. The car - valet team were super too, so attentive. Only suggestion for improvement would be the yoga classes, suggest to revamp some of the classes to cater for experieced yoga lovers AND do it on the beach early morning. We highly recommend this hotel and will return.

Stayed April 2014
Helpful?
Thank Dr Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, May 15, 2014
Thank you for the positive review! We are pleased to see that you will be returning to visit again, and that our staff was professional and approachable – this is the very type of interaction we have ingrained in our culture at LaPlaya. We will be sure to pass along your review to our entire team, and are especially thankful for your kind words about Gail, our Head Concierge. She is as knowledgeable about LaPlaya and Naples as anyone – and a true hospitality professional! She is certainly a valuable asset to our resort and our guests. Additionally, our valets work hard to ensure a smooth process for our guests as they come and go to explore all that Naples has to offer and they will appreciate your recognition. Your comments regarding the Yoga classes are noted, and will assuredly be a topic of discussion and consideration. Again, thank you for the review and we look forward to welcoming you back again when you return to the United States!

Best regards,

Matt Meyers
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 24, 2014 via mobile

We arrived at La Playa on Friday April 18th for Easter weekend and our niece's wedding. Our last visit to Naples, we stayed at the Ritz Carlton. Comparing the two hotels, hands down we would stay at La Playa! Our Bay Tower room was huge with a lovey veranda unlike the Ritz where the rooms are small and the balcony sucks. The beach staff were wonderful, our dining experiences were good too. We loved the laid back friendly vibe of La Playa. The Ritz is a huge hotel with tennis courts and frankly, a better fitness center and shops BUT it's snobby and overcrowded. Both hotels are expensive, drinks and food costs are very even. We just loved the more intimate "old Florida" feel of La Playa. The staff handled our niece's Wedding & Reception beautifully. We will return.

Tip: The bar at Baleen restaurant offers free coffee to go every morning.

Stayed April 2014, traveled as a couple
Helpful?
3 Thank magicshel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, May 15, 2014
Wow! Thank you for the glowing review! Anytime we can deliver a clean facility, superb food and beverage, and top-notch service…we know we have accomplished our goal (along with a beautiful wedding to top it off)! From our beach service staff to our restaurant and banquet teams, we strive to provide exactly what you described. A laid-back and elegant atmosphere with service to match the beautiful location and views are exactly what LaPlaya is all about. As an independently owned boutique resort, we know how valuable it is for us to put our best foot forward each and every day, as our guests have so many choices when it comes to accommodations and deserve our best efforts in ensuring complete satisfaction. Rest and relaxation comes much too infrequently these days and we take our responsibility seriously to allow for fond memories that will last. We are never satisfied with our current state and constantly push ourselves to improve. Listening to our guests’ feedback is the ultimate tool in achieving that goal.

We are elated to see you will be returning, and look forward to your next visit. Please do let us know if we can be of any assistance in advance, we are dedicated to making sure each stay is better than the last. We are proud of the large base of repeat clientele we have built and welcome you into that LaPlaya family!

Regards,

Matt Meyers
Rooms Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nutley, New Jersey
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

Its hotels like this that are the reason I can't just stay in "some room" at "some hotel" for a couple of days anymore. This place in in the top tier of some of the best service I have received at various hotels. Everyone who works there is nice, and there to make your stay better.

For example, Ben at the pool remembered my wife liked a lounge chair under an umbrella the second day we showed up to the pool. Who remembers that with so many people there?

The hotel is beautiful, the staff great and its a great spot on the beach. Housekeeping was exceptional. It was like they knew exactly what time and how long you would be out of your room for so they never interfered. The little lounge chairs with info cards they leave on your bed for turn-down are a nice touch.

They have umbrellas stationed at the entrance and exit of each building in case you get caught in the rain!

Some nitpicks -
They have a pool club where local residents can be members. This leads to the pool area being a little more crowded.

We stayed across the street. The room was beautiful as was the balcony overlooking the ocean. Being across the street isn't far by any means. It does wear on you a little after a few days. But that's the set-up of the hotel.

Cost - I know its a nice hotel, and the costs will be high. But you charged me $3+ for a seltzer when I bought a $10 mixed drink with it? Breakfast prices are crazy expensive. Especially with places like Joe's Diner down the street.

Valet - The mandatory $25 valet per night ends up costing you $50 per day to park. If the valet is mandatory then the hotel should be picking up the tab. You chose a property with no parking and I am paying for it. Or at least build it into the room price so I don't know about it.

Lots of kids, and they take over the pool area. They really need an adults only pool (they have 4 small pools). The single pool on the beach side makes a good candidate.

Again, these are nitpicks and shouldn't deter you from choosing LaPlaya. We loved it and would come back again.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cosmokid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, May 15, 2014
We cannot thank you enough for taking the time to provide us with such a detailed critique, as guest feedback is absolutely our best tool inconstantly evaluating our product and service. We understand our guests have numerous choices when it comes to accommodations, so we are thrilled to see that you felt spoiled during your LaPlaya visit! We appreciate your recognition of our dedicated team, especially Ben the Pool Supervisor – he takes true ownership of his pool and delivers tremendously detailed service to our guests (we’ll be sure to reward him accordingly). The same can be said of your comments regarding our housekeeping team, comprised largely of LaPlaya veterans who have been with us for many years. They take great pride in detailed service and an unobtrusive style allowing guests a clean environment with minimal disturbance. Our beach location is nowhere near any public access, so it is quite private and our Baytower building is located just across a small residential street, but allows for wonderful views just as you mentioned.

In regards to some of the “nitpicks” you described, we take all of our guest feedback to heart and consistently evaluate our pricing structure relative to our competitors and we will continue to do so regularly. We do listen, and many times trends in our guest feedback can lead to change, and at minimum spurs discussion amongst our management team as we strive to continually improve. As for the Beach Club, LaPlaya is a unique property combining an exclusive resort with a private club. At peak periods we do see an influx of families – much of which results in use of the beach and pool areas. That said, we focus heavily on strictly enforcing fair policies for all to ensure our guests are afforded the experience they deserve – to us everyone is a VIP. We have discussed many times the proposition of an adult-only pool and due to a number of factors, we are as of yet unable to execute that desire – but we do revisit it regularly, and your comment is noted.

In all, we are so pleased to see that you enjoyed LaPlaya greatly – and are particularly thankful for your comments regarding our staff members. They are the most important part of our success and we share each and every review with our entire staff. We very much look forward to the opportunity to serve you again in the near future, please contact us directly if we can be of any assistance.

Kind regards,

Matt Meyers
Rooms Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 22, 2014

Nice hotel, nice staff, nice rooms, nice restaurant, nice everything. We had only two issues during our stay at La Playa:
1. We found a cockroach in the bathroom. Ok! I know they will dominate the world, but it is not acceptable in a hotel when you are paying hundreds of dollars a day - They cleaned everything and any other animal showed up again;
2. Mu daughter had her stuffed animal carried with the linens. They were just great!!! They found it and sent it back to my house.
I would strongly recommend the hotel and will definitely stay at LaPlaya again!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PSaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, May 15, 2014
Thank you for your positive review of LaPlaya, we sincerely appreciate both your business and feedback! Our goal is to provide the cleanest environment possible, delectable food and beverage, brought to our guests by an exemplary team of hospitality professionals. It is rewarding to see that we delivered during your visit! Although we have a proactive and very detailed pest management program in place, from time to time a Florida critter does make its way into an area it should not be, however we appreciate you reporting the intruder and are happy to see we responded to your satisfaction. Additionally, we understand just how important lost items are to our guests, especially the little ones, and we maintain a strictly organized lost and found program so that we may return such items as soon as possible!

We thank you for your recommendation, and look forward to a return visit. If we can be of any service prior to another stay at LaPlaya, please contact us for any needs so we can ensure another fantastic stay for your family.

Warm regards,

Matt Meyers
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brick, NJ
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed April 21, 2014

The staff at LaPlaya could not have been more helpful or friendly. They are obviously invested in making the guest's experience the best it can be. Many thanks to Mike Tarach at the front desk and the front desk manager, Maria Hamilton for making our family feel so welcome and so comfortable. Our family really appreciated their efforts to make our family vacation such a success. The setting is spectacular and the rooms were immaculate but what made the vacation so special was the staff.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosesaluti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, May 15, 2014
Thank you for taking a moment to share your LaPlaya experience with the Tripadvisor community! We are certainly pleased to see that we were able to deliver a wonderful vacation for your family. We truly appreciate your business, and your comments about the service you received from Mike and Maria has been shared with them, and posted for our entire staff as well. We strive to deliver the best service possible to accompany the beautifully unique setting that LaPlaya possesses.
We do hope we will be welcoming you back in the near future for another relaxing vacation!

Best regards,

Matt Meyers
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worthington, Ohio
Level Contributor
179 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 18, 2014 via mobile

We had a delightful lunch at La Playa. The view of the beach and ocean is so special. Our server, Rachel was very nice and helpful. We shared the lobster and crab risotto balls with a special sauce. We also shared the Cuban Sandwich. Everything was excellent!

Stayed April 2014, traveled as a couple
Helpful?
Thank Steve7373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris G, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this review, April 20, 2014
Thank you for your positive review regarding your dining experience at our beachfront Baleen restaurant! The view is indeed special, and the only proper compliments to a wonderful atmosphere is superb culinary creations and friendly, attentive service. As you were able to experience firsthand, these three factors combine to create a truly memorable experience.

Your review and support is most appreciated. We hope to see you again soon!

Kind Regards,

Chris Grossman
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LaPlaya Beach & Golf Resort, A Noble House Resort

Property: LaPlaya Beach & Golf Resort, A Noble House Resort
Address: 9891 Gulf Shore Drive, Naples, FL 34108-2019
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Naples
#3 On the Beach Hotel in Naples
#5 Business Hotel in Naples
#6 Spa Hotel in Naples
#7 Luxury Hotel in Naples
#7 Romantic Hotel in Naples
#10 Family Hotel in Naples
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — LaPlaya Beach & Golf Resort, A Noble House Resort 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Step onto the beach from your private oceanfront guestroom at one of the best Naples, Florida beach resorts. Be greeted by cloudless skies, sparkling turquoise waters and white sandy beaches every morning at our Florida beach resort. As a guest of LaPlaya Beach and Golf Resort, this image of paradise is your daily reality. One of Florida's finest resort hotels, LaPlaya rests between the Gulf of Mexico and picturesque Vanderbilt Bay, offering guests a rare chance to experience South Florida's tropical beauty from front-row seats. Compared to most luxury Florida resorts, LaPlaya Beach and Golf Resort reflects the contemporary lifestyle and easygoing attitude of South Florida. LaPlaya Beach Resort is a place where guests can truly feel at home. ... more   less 
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Also Known As:
La Playa Beach Hotel
La Playa Naples Florida
Naples La Playa Beach
Naples La Playa Resort
Playa Beach Hotel
La Playa Beach Resort Naples
La Playa Resort Naples
Laplaya Beach And Golf Resort

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