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“Excellent stay”

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LaPlaya Beach & Golf Resort, A Noble House Resort
Ranked #13 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersBronze level
Reviewed September 25, 2013

Me and my wife stayed at the hotel for a couple days. We had such a great time. Room was clean are service was excellent
Baleen is the place to be if you really like great service . Very friendly service over all. Can't wait to go back !!!! Highly recommended !!!

  • Stayed: September 2013
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Thank JuAl76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded October 15, 2013

Thank you for displaying such excitement in your review of LaPlaya! We focus every day on the fundamentals of great hospitality: friendly service, a clean environment, and extraordinary food and beverage. We take service especially seriously, and I’m sure our staff will be excited to see they were successful in making your stay a memorable one. After all, that is what our dedicated team of hospitality professionals is here to do, allow our guests to create memories that will last! We can’t wait to have you back very soon for another getaway!

Regards,

Matt Meyers
Rooms Manager

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Reviewed September 24, 2013

This was our first trip to Naples and we were torn between this and the Ritz. Chose this because of the beach house w/ Lanai room. Excellent decision. The room was very nicely decorated, comfy, small bathroom, but clean. Can't beat being able to step out the doors of your Lanai and be on the beach. However, two things to keep in mind. It's a patio slider door, so if you do that, your room is now open to whomever if you're on the first floor. Second, I don't know from Marine biology, but we were there in June, which is sea turtle nesting season. They nest right on the beach outside the rooms. So, while I have no problem w/ that (they were here first, after all) you do have to keep your drapes tightly drawn and no light on the patio, which made reading outside impossible, but it was pretty cool to learn about them and to experience that. Just be careful of the little guys if you're walking on the beach at night!
Restaurants were great. Don't remember where I had it, but I still fantasize about the fish tacos. Staff everywhere was great. The whole place had a cool 60's chic that I loved, I half expected to see Frank Sinatra walk by us at the Tiki bar. Pools were clean, if a little crowded. I don't think I would go in the high season. As it was, the beach setups (2 chaises, table, umbrella) were on top of each other. We had the misfortune of being set up next to a pretty obnoxious, and apparently regular family reunion, so no relaxation that day. LaPlaya is obviously catering to a certain monied set of a certain age, and they seem to be regulars, but I wouldn't hesitate to take my kids next time, as it was also somewhat family-friendly. On that note, I will add that I could've lived w/out the cute and cuddly turtle stuffed animal in our room upon check-in. As it was, it was just my husband and I, but if we'd've had out 2 little girls w/ us, we would've either been forced to rip the little guy from their pleading arms, or plunk down a cool $24 ea. for one. I know that's what LaPlaya's banking on, but come on. You're better than that. If you're in the area, don't miss the Naples botanic garden.

Room Tip: Beach house Lanai rooms are lovely, but similar to condos. Expect little to no privacy. These are...
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  • Stayed: June 2013, traveled with family
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2  Thank intdznrmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded October 15, 2013

Thank you staying with us at LaPlaya and for sharing your experience! Honest feedback from our guests is our greatest tool to continually improve our product and service, all while pursuing our goal of providing a resort experience with friendly service, clean environment, and unparalleled food and beverage. Through our partnership with the Naples Conservancy, we take our responsibility to be good stewards of the environment seriously -- which of course includes the Loggerhead Sea Turtle nesting season. We understand that some of ordinances regarding the protection of these beautiful creatures can be inconvenient and do our best to limit the impact on our guests. At times our beach does become quite popular, and we sorry to see that your enjoyment was negatively affected. To that end we are happy to report that re-nourishment of our beach is taking place and will aid greatly in adding significant room on the beach for years to come! We certainly look forward to having you return, possibly with your children, in the near future and thank you again for your positive review!

Regards,

Matt Meyers
Rooms Manager

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Reviewed September 24, 2013

We had intended to spend a week at LaPlaya in Naples and then drive to Sarasota for another week. When we got to the Ritz in Sarasota we realized that they are not right on the beach (nor is anyone else) and had a shuttle to the beach. May be ok for some, but not for us. We stayed 2 nights and returned to Naples, LaPlaya to finish out our vacation. What a great place! The check in was easy and quick. Our rooms were ready and they were in the Beach House. Fairly large, plenty of storage for clothing, a balcony view overlooking the beach, and comfy beds. Pillows could have been softer, but ok. What we loved was walking straight out to the beach. The staff sets up the umbrellas and chairs and although we found out kind of late in our visit that one could reserve a particular spot, it didn't matter too much as it was September and the bulk of vacationers were gone. Had lunch every day at the Tiki Hut....food was excellent and even though we are not fry eaters, the beer-battered fries were TO DIE FOR. On some days there was live Caribbean/Steel Drum music which made us feel as though we were in Jamaica or Bahamas. For breakfast we sat in the area reserved for Club Members since the "real" restaurant was being renovated, but that was our luck. Not sure what the seating would have been, but this way we were able to sit outside and have a beach view. Food was pretty good, but expensive. We went out for most dinners because of that. I believe LaPlaya is the only resort on the gulf side right on the beach; we just loved this place. Highly, highly recommend. We might come back another time, even though we just bought a house nearby! LOL The best of the Caribbean without leaving the country!

Room Tip: Make sure you ask for a Beach House room with an ocean view.
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  • Stayed: September 2013, traveled with family
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1  Thank skatelefty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded October 15, 2013

What a wonderful, in-depth review of our property! Thank you for taking the time to provide fellow travelers with so many aspects of your stay. We know that you have many choices when it comes to accommodations and constantly strive to provide a friendly, clean resort with excellent food and beverage. I know our team here will be pleased to see that their hard work continues to pay off.
LaPlaya is certainly a unique resort, and our proximity to the beach does set us apart as many of our guestroom options are literally just steps to the beach. We are proud to say that both our Club dining room which you utilized for breakfast and the award-winning Baleen restaurant just below boast beachfront location and views. The improvements made to Baleen during your stay have now been completed, and from breakfast to dinner, beachfront dining is at its finest on the restaurant’s outdoor terrace seating again! We hope to welcome you back in the near future, especially considering your new found home in the area!

Warm regards,

Matt Meyers
Rooms Manager

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Reviewed September 22, 2013

Thanks again to the friendly helpful La Playa staff, the hotel was absolutely full because the Ritz Carlton was closed for refurbishment, but as always the staff were great and the hotel immaculate.
The weather could have been better but August is not the best time for continuous sun, we did however see sting rays and a Manatee right off the hotel beach.

  • Stayed: August 2013, traveled as a couple
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1  Thank GME928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded October 15, 2013

Thank you so much for taking the time to share your experience again, we are so thankful that we have guests who trust us to exceed their vacation expectations year after year, especially after eight in a row! You’re right about the August possibility of afternoon showers many days, but we hope regular exposure to our native animals right off our shores goes well with a cooling rain. Thank you for your continued support of LaPlaya, we truly seek to offer a friendly and clean resort, along with fantastic food and beverage. We look forward to welcoming you back soon for the ninth year in a row!

Best regards,

Matt Meyers
Rooms Manager

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Reviewed September 18, 2013

We visited LaPlaya exactly 10 years ago and remembered it as a very nice facility. I am not sure how they did it but they have gotten even better. There is not an area in this facility that hasn't perfected the resort experience. The beach wait staff was superb. We waited less than 2 minutes every time we raised our flag for service. The cabanas poolside were amazing. Bottled water and cool towels were waiting upon our check in at the cabana. The food and drinks poolside were outstanding. Every employee understands customer service. This truly is a 5 star resort. We typically travel to the Caribbean or Mexico for vacation but this place will keep us stateside.

  • Stayed: August 2013, traveled with family
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Thank Deb1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris G, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded September 22, 2013

Whether it’s been 10 days or 10 years, we’re always happy to welcome our repeat guests back to LaPlaya! And thank you for your comments regarding the enhancements to our facility and service that you noticed since your last visit. While we always strive to provide that friendly and attentive service that we are known for, we are also committed to the development and execution of additional services and experiences to help make your visit as enjoyable as possible.

Thank you for remembering us here at LaPlaya and deciding to return. It was our pleasure taking care of you once again, and we only hope we’ll see you again in the near future!

Kind Regards,

Chris Grossman
Rooms Manager

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Reviewed September 18, 2013

LaPlaya is one of Naples premier hotels and is located right on the beach in North Naples. It has world class standards in appointments and staffing and is normally very expensive. The off season (check with hotel) is less expensive and can be a good relative value since the hotel maintains its high standards all year round. The restaurant is excellent.

We stayed at LaPlaya for the long weekend of September12-15, 2013. Naples is likely the most upscale area in Florida with excellent restaurants and shopping. We felt very comfortable at the hotel since the service of the staff is delightfully understated rather than "in your face" . If you called for your car in ten minutes or needed assistance in twelve minutes, staff was there practically to the second. The concierge staff made appropriate recommendations and Joshua Watson at the front desk was particularly helpful with a scheduling issue and his recommendation of the Bayside Restaurant (one of the best anywhere) helped make the trip particularly enjoyable.

  • Stayed: September 2013, traveled as a couple
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Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris G, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded September 22, 2013

Thank you for choosing LaPlaya for your September vacation! It’s a pleasure to read about your enjoyable experience, and we appreciate you taking the time to share the details of your visit with others. Summertime is indeed a great time to visit – the beaches are just as beautiful and there are often less crowds around the city, making for easy access to all that Naples has to offer.

Additionally, thank you for your comments regarding the great value you experienced with your stay at LaPlaya. It’s important for us to offer a consistent experience year-round, as we know that our guests expect and deserve the best service, accommodations, and food and beverage regardless of when they choose to visit.

Thank you again for your visit and support. We hope to once again be of service on a future trip to Naples.

Kind Regards,

Chris Grossman
Rooms Manager

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Reviewed September 17, 2013

Just returned from 4 nights at La Playa, Naples, Florida. Unbelievable service, food is outstanding (I am a REAL foodie) . Beautiful restaurant, Tiki bar and rooms. The gorgeous beach is right out front and beautiful white sand and warm water. Service is top notch and Joanne the Tiki Bar Manager is unbelievably helpful and friendly! We will be back! 5 STars in my opinion and I am very picky about hotels

  • Stayed: September 2013, traveled as a couple
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2  Thank MarkandCarole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris G, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded September 22, 2013

Thank you for sharing your wonderful experience with other travelers here on TripAdvisor! The complete satisfaction of our guests is our number one priority, with all our efforts geared toward achieving this important goal.

I’ll be sure to share your review with our entire team, especially our culinary staff. Our award winning Baleen restaurant continues to set the standard for excellence when it comes to food quality, atmosphere, wine selection, and service. We're happy to receive praise from a fellow foodie!

Thank you again for your visit and support. We look forward to providing you with another exceptional visit on your next trip to Naples.

Kind Regards,

Chris Grossman
Rooms Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LaPlaya Beach & Golf Resort, A Noble House Resort

Address: 9891 Gulf Shore Drive, Naples, FL 34108-2019
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Naples
#4 On the Beach Hotel in Naples
#5 Business Hotel in Naples
#6 Spa Hotel in Naples
#7 Romantic Hotel in Naples
#9 Family Hotel in Naples
#9 Luxury Hotel in Naples
Price Range: $258 - $941 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — LaPlaya Beach & Golf Resort, A Noble House Resort 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Step onto the beach from your private oceanfront guestroom at one of the best Naples, Florida beach resorts. Be greeted by cloudless skies, sparkling turquoise waters and white sandy beaches every morning at our Florida beach resort. As a guest of LaPlaya Beach and Golf Resort, this image of paradise is your daily reality. One of Florida's finest resort hotels, LaPlaya rests between the Gulf of Mexico and picturesque Vanderbilt Bay, offering guests a rare chance to experience South Florida's tropical beauty from front-row seats. Compared to most luxury Florida resorts, LaPlaya Beach and Golf Resort reflects the contemporary lifestyle and easygoing attitude of South Florida. LaPlaya Beach Resort is a place where guests can truly feel at home. ... more   less 
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Also Known As:
La Playa Beach Hotel
La Playa Naples Florida
Naples La Playa Beach
Naples La Playa Resort
Playa Beach Hotel
La Playa Beach Resort Naples
La Playa Resort Naples
Laplaya Beach And Golf Resort

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