We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hated it”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Inn and Executive Suites
Ranked #37 of 59 Hotels in Naples
Certificate of Excellence
Reviewed May 8, 2007

This place was completely sub-par when it came to guest satisfaction. Terrible service, lousy accomodations and the front desk kids looked like they were on something.

I couldn't even get decent directions to the beach from these people... the pool was crappy, the continental breakfast was garbage, and they have a so-called chiki bar were they don't even know how to make a hurricane or a rum and coke for that matter!

On top of this all, they charged me an extra $75 on my credit card after I had payed them in cash - I am still disputing this with my bank and hope I don't have to get my lawyers Walter, Feinstein and Goldman on this one.

Stayed: May 2007
1  Thank ManfromLauderdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (272)
Traveler rating
Traveler type
Time of year
Language

226 - 232 of 272 reviews

Reviewed March 5, 2007

In a word; Terrible. If you can afford to, do not stay at this hotel. You will be extremely disappointed. The first thing I notice upon entering my room was the frat party stains on the dingy carpet. Next I was greeted by spiders crawling out of every crevace (a big problem anywhere, compounded by the fact that I'm allergic). The room, though non-smoking reeked of smoke and the door to the balcony did not close properly. I swear I'm being bitten by bugs as I speak. I could go on, but there's no need... Avoid!!!

  • Stayed: March 2007, traveled on business
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank Travel4DMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2007

The photos on their website make this place look nice... it's not. They are attempting to renovate, but the property is old and tired, the lobby dismal, breakfast area is depressing, and the rooms, well, I checked the sheets twice.

The shower doesn't have thermostatic control, and I just about scalded myself when the temp changes from cold to hot in a couple of seconds.

This was one place that I got what I paid for.

Cheap.

Stayed: February 2007
4  Thank VailGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
24
Reviewed June 18, 2006

arrived at comfort inn in naples off tollgater rd and i-75,,,,,they allowed us to check in an hour early. people were nice. hotel needs some work. carpets need to be changed. chair in our room looked like someone left mud on it. i called twice,,,,it was never cleaned or removed. after a heavy rain,,a man downstairs from us had to be moved to second floor,,,,,his room flooded. elevators are jumpy......this needs to be checked out by someone. we had a balcony, whick was nice, but no view cause of trees. not really close to any attractions.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2006

I travel often (business) and had stayed at this hotel previously.

I would highly recommend this hotel. It's clean, quiet and "fresh". Access is easy from I-75.

Staff is courteous and efficient.

  • Stayed: April 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank kathyh4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Boston
14
Reviewed March 12, 2006

This hotel should be rated 1 star or less. The rooms smell like smoke, the lamp in our room looked like an animal chewed on it, there were marks, scuffs and crayon drawings on the walls. The staff was unhelpful at best. We ended up checking out two days early and checking into a different hotel.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2006

Stayed overnight. Spacious, comfortable room.
Easy access to downtown Naples. Better than average continental breakfast. Found access to motel off highway confusing. Get a map of the area.

  • Stayed: March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank ChrisNH37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Naples hotels
0.4 mi away
Fairfield Inn & Suites by Marriott Naples
0.2 mi away
La Quinta Inn & Suites Naples East (I-75)
5.0 mi away
BEST WESTERN Naples Plaza Hotel
Show Prices
Show Prices
Show Prices
0.4 mi away
SpringHill Suites by Marriott Naples
7.0 mi away
Ramada Naples
Ramada Naples
#23 of 59 in Naples
1,458 reviews
6.1 mi away
Red Roof Plus+ and Suites Naples
Show Prices
Show Prices
Show Prices

Been to Comfort Inn and Executive Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn and Executive Suites

Address: 3860 Tollgate Blvd, Naples, FL 34114-5444
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 59 Hotels in Naples
Price Range: $99 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn and Executive Suites 2*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Choice Hotels, Priceline, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Comfort Inn and Executive Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Executive Hotel Naples
Comfort Inn Naples
Naples Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing