We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will not return”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn and Executive Suites
Ranked #36 of 59 Hotels in Naples
Certificate of Excellence
Lancaster, Pennsylvania
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Will not return”
Reviewed March 1, 2014

The positives -- room ok - older but clean. The real negative -- NO HOT WATER twice. Called the front desk and the said it had to be reset. They acted like this was the norm. Guess we are too picky -- all we ask when we travel is a clean room, good bed, and a hot shower. I out of 3 doesn't get a good review.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

268 reviews from our community

Traveler rating
    72
    112
    48
    19
    17
See reviews for
67
115
10
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Salida
Level 6 Contributor
575 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
Reviewed February 27, 2014

We do not normally choose Comfort Inn's. This was the closest hotel to our family's RV Resort. Reading the reviews convinced us to give it a try. Our room was very comfortable and was recently renovated. It was nicely done. The bed was very comfortable. The WiFi worked very well. The computer available for guest use is located on the front desk, this made its use inconvenient and it was loaded with programs so outdated that many items were not compatible. I would recommend an airprint printer that way a guest can print wireless to the printer from their own device. Our room was located on the highway side and noise was not an issue. Overall a good place to stay.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djack7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood Pierce County, Washington
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 26, 2014

The room was large, clean, comfortable. The tiki bar had great happy hour prices. The bartender said she was supposed to have nachos and hot dogs available but she didn't have time to add cheese whiz to her crock pot and she finally cooked 2 hot dogs in hot water in another crock pot for us. Got up the next morning to NO hot water! Called the desk and the lady sounded surprised but another guest said the same thing happened the day before. The breakfast was horrible. There was scrambled eggs but no meat as advertised. There was gravy with a little of what might be sausage that was very runny. The biscuits could have been used as hockey pucks!the cereal was at one side of the room but the milk was on the opposite side. A guest asked about it and the employee said "don't ask me. I just work here"! The pool was nice. All in all this place could be great but it needs hands on management. And what's with all the dirty tablecloths on banquet tables for the breakfast?

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abcam7008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bucks county, pa
Level 6 Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 26, 2014

The staff was very friendly and helpful. The breakfast people busted their tails as breakfast was very, very busy. The room was clean and the bed was very comfortable. It was reasonably quiet most nights. The Internet was dreadfully slow! It timed out frequently and was far too slow to do any video streaming. The LG TV was approximately 40' and was very nice with the necessary ports to stream from my laptop but alas the wireless connection was dreadful. We did not have hot water on two of the eight nights we stayed. They admitted to having boiler issues. There was no ice machine on the entire first floor. You had to go up to get ice. The water pressure was good. They seem to be trying to renovate but the infrastructure seems a bit shabby. The pool was not terribly clean and the shower at the pool appeared ready to fall over from the rot in the post that was holding it. So overall, mixed feelings.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ibpurpledragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwest Gulf Coast, Florida
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 23, 2014 via mobile

I was a little hesitant because it was only a two star and upon check in, there place was full because of a soccer tournament.... BUT.....it was PERFECT! Clean, new-construction smell rooms, updated. Loved it. The complimentary breakfast rocked. Great bang for your buck!

Stayed February 2014, traveled with friends
Helpful?
Thank Danette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Level 5 Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 19, 2014

Stayed 3 nights on points while beach hopping around Florida. Had an efficiency, which consisted of a full refrigerator/oven/dishwasher/microwave/dishes, etc. Very nice! We actually ate in the room two meals. Breakfast was crowded, but compared to some Comfort/Quality Inn breakfasts, it was very good. Nice variety of food. Hot tub worked great, pool was refreshing when we returned from beach time. Our last night, there were $2 margaritas at the Tiki Bar, which we enjoyed in the hot tub! Front desk staff were friendly. Water pressure was great in the showers. The bathroom fan was a loud one, but AC worked great, TV had high def and plenty of channels, bed was very comfortable. No complaints whatsoever!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DebT55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Clair Shores, Michigan
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 18, 2014

We were just spending one night and this property fit our budget. We found it odd that the lobby was filled with tables and chairs for breakfast. Wasn't very welcoming. We really enjoyed the bed and linens, very comfortable. The room was spacious, nice "bar" area with mini refrigerator. The balcony door was in some dire need of painting.

Breakfast area wasn't very appealing. No bacon and/or sausage, just eggs & waffles. Instead of using a plate for their utensils, they had, what looked like, old kitchen towels.

If your looking for a place just for one night, I would stay there again, but not for any length of time.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bgi9349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Naples hotels
0.2 mi away
La Quinta Inn & Suites Naples East (I-75)
5.0 mi away
BEST WESTERN Naples Plaza Hotel
6.1 mi away
Red Roof Plus+ and Suites Naples
Show Prices
Show Prices
Show Prices
0.4 mi away
SpringHill Suites by Marriott Naples
0.4 mi away
Fairfield Inn & Suites by Marriott Naples
7.0 mi away
Ramada Naples
Ramada Naples
#23 of 59 in Naples
1,421 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn and Executive Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn and Executive Suites

Property: Comfort Inn and Executive Suites
Address: 3860 Tollgate Blvd, Naples, FL 34114-5444
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 59 Hotels in Naples
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn and Executive Suites 2*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Choice Hotels, Booking.com, Priceline, Travelocity, TripOnline SA, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Comfort Inn and Executive Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Executive Hotel Naples
Comfort Inn Naples
Naples Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing