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“great place to stay”

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BEST WESTERN Naples Plaza Hotel
Ranked #26 of 59 Hotels in Naples
Certificate of Excellence
1 review
“great place to stay”
Reviewed May 26, 2014

I stayed one night on my motorcycle ride across to alligator ally hwy 41. staff was very nice and helpful. safe place to park the bikes so front desk could watch them. Room was clean. all in all great place to stay

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, September 4, 2014
Thank you for taking the time to leave a review. We are very happy to hear that you enjoyed your stay with us while doing the Alligator Alley Harley Run. The Run is one of the most popular with the Harley bikers and our staff very much enjoys being able to provide the help. Here at the Naples Plaza Hotel we try to go up and beyond our guest expectations and am filled with joy to know we were a good host.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Alexandria, United States
1 review
Reviewed May 25, 2014

In FL for a graduation, needed suite for extended family. Staff very helpful with our large group. Seemed like a quiet place. Beds were comfy. Suite had minimal kitchen equipment, hard to cook in. Pool a little cloudy. Overall pleasant stay, would stay again. For the price, very happy with our stay.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, September 4, 2014
Thank you so much for taking the time and leaving a review. Glad you enjoyed your stay and congrats to the graduate! I apologize about the issue you encountered with minimal equipment in the kitchen. We do offer additional pots and pans upon request and will definitely make a note of letting our guest better aware of this. Thank you for bringing this matter to my attention.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 239-643-6655.


Sincerely,
Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tennessee, United States
1 review
Reviewed May 23, 2014

very satisfied with staff , food , room ,and service . Thanks . best hotel for the money in a long while ! FRIENLY staff and excellent breakfast . Large breakfast area , very Nice. A little hard to find street entrance but well worth the small inconvenience.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, July 10, 2014
Thank you for completing the survey regarding your recent stay at our property.

Sorry to hear you had an issue finding the place. We will try are best to try accommodating future guest with direction to better ensure a great stay. Very happy to hear that you enjoyed our breakfast which has extended hours from 6:30-10:30. If you ever need anything in the future, please feel free to contact me right away. I am here to help.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
239-643-6655 Ext 513
Naplesplazahotel@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2014 via mobile

We stayed here for one night. Staff very nice and competent. Amenities: gym (not so big but ok), pool, free breakfast. The room was big but somewhat outdated. It was clean and the view from the balcony is nice (pond). Overall fine and the price (via hotelcoupons.com) was low. Good quality compareted to the price.

Stayed May 2014, traveled as a couple
Helpful?
Thank C v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, July 10, 2014
Thank you for completing the survey regarding your recent stay at our property.

Thank you for pointing out that you felt we were somewhat outdated because we are going through a complete remodel and renovation. Hopefully you can stay with us again in the future so that you may enjoy the updated property :) We here are very excited to continue to offer better services for all of our customers.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
239-643-6655 Ext 513
Naplesplazahotel@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 21, 2014

A very nice hotel, small but nice room. Very convenient location. Nice lobby. Great if you just want a place to sleep and get on the go in the morning. Breakfast was good. Will return here another day when we are back in Naples.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank thomast458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, July 10, 2014
Thank you for taking the time to comment about your stay with us while visiting Naples, FL. We strive ourselves on having high standards and low rates and am very happy to hear you were able to enjoy that. We offer many amenities that our returning guest love and glad to we are able to add you to our extensive list of happy, satisfied customers.

If you ever need anything in the future, please contact me at any time.

Hope to see you again,

Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
239-643-6655 Ext 513
Naplesplazahotel@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 5 Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 18, 2014

Walking in, we were greeted by an extremely well groomed employee ;) He was very friendly and check in was super quick and painless. Always a plus. When we got to our room we were pleasantly surprised at how immaculate the room was! Not a thing out of place, not a scratch on the wall, bedding was perfect. We were in a smoking room however it did not smell of smoke and the patio was great! We didn't know what to expect due to the great pricing so we hoped for the best and definitely got it. It was literally a much better room than the one we stayed in at the Intercontinental in Miami. But that's a different story :D. Bottom line, we would definitely stay there again!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FashionTravelLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, July 10, 2014
Thank you so much for taking time out of your busy vacation to write a review about your stay with us while visiting Naples, FL. :) I am a quite sadden that you didn't enjoy your stay in Miami. Good thing we were able to redeem your thoughts about our wonderful state. Here at the Naples Plaza Hotel we try our very best to make sure that all of our guest are satisfied before walking out the door and am very happy to hear that we meet your highest standards.

If you ever need anything, please feel free to contact me right away whether it be at this hotel or any other you visit. I am here to help!

Sincerely,
Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
239-643-6655 Ext 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Florida
Level 2 Contributor
5 reviews
Reviewed May 17, 2014

this is one of the bigger best westerns we have stayed in. it was good, clean and the rooms were a really good size. the amenities were to a good standard as expected and everything went well. the pool was a nice big size. the air conditioning was as quiet as it can be and adjustable to the temperature you wanted. a good night sleep had with a coffee on the balcony in the morning.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank victoria p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, July 10, 2014
Thank you so much for taking the time to review our hotel. With our suites being 957 sq ft! I can see why we are considered one of the biggest BESTWESTERN's around. We try very hard with our housekeeping department to make sure all of our rooms are up to the highest of standards. We offer many amenities to our guest in order to fully satisfy their needs and there isn't much we aren't willing to do to provide a great nights stay.

Again, I thank you for taking the time and letting our future customer know of the type of experience they may expect while visiting us in Naples, FL. If you are ever need of any assistance, please feel free to contact me right away. I'd be more than happy to help :)

Sincerely,
Christian Hernandez
Front Desk Manager
Naples Plaza Hotel
239-643-6655 Ext 513
Naplesplazahotel@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Naples Plaza Hotel

Property: BEST WESTERN Naples Plaza Hotel
Address: 6400 Dudley Dr, Naples, FL 34105-3849 (Formerly Naples Plaza Hotel)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Naples
#28 Romantic Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Naples Plaza Hotel 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Best Western Naples
Naples Best Western

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