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“April 26, 2014 - May 1st, 2014”

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BEST WESTERN Naples Plaza Hotel
Ranked #26 of 59 Hotels in Naples
Certificate of Excellence
Reviewed May 6, 2014

This was by far, the most amazing Hotel stay we've had in several years. The Hotel Staff is helpful, courteous, friendly and they bent over backwards to make certain you have a pleasant stay. The beds are very comfortable and the room is kept spotless! We will return to this Best Western! It was an amazing value for the $ and quite frankly, surpassed our expectations. Great Hotel, Great Staff and Fantastic Value!

  • Stayed: May 2014, traveled on business
    • Value
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Review collected in partnership with Best Western
Thank Darleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 - 217 of 640 reviews

Reviewed May 6, 2014 via mobile

I booked 11 rooms for our softball team and Christian the Manager was excellent in accommodating all of us even adding an extra night last minute to our reservation. The rooms were very clean and staff was helpful. My suite was huge! Will definately be staying here again and will recommend to anyone!

Stayed: May 2014, traveled with friends
Thank StephCalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Cant wait to have you next time for the next softball tourney :D

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

lovely hotel,great spacious and clean rooms and very friendly staff,had a great room with a balcony overlooking the pool area ,short drive to beaches and shops,would stay there again, highly recommend for families and couples of all ages.Nice pool area, was always quite quiet,,never got crowded.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

Hotel is located in a good central location in the Naples area. Prices are extremely reasonable for a nice hotel. Staff is always helpful. Shopping is near-by and it's a short trip to the beach. Naples is a fun place to vacation and BW Naples Plaza Hotel is a great place to stay.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank PATRICIA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

We spent 2 nights at this hotel over a weekend where they were very busy due a hot air balloon fest. We asked for a room over the pool but were told that none were available and given a choice of 2 other rooms. We took the suggestion of the clerk stating it was going to be the quietest one considering the number of people and kids they were having. When we arrived to the room, we found it very basic and in need for renew and we were a little disappointed that we did not have a balcony. But after all, we only went to the room to shower and to sleep. I must say that the room was clean and that the beds are comfortable so it served its purpose for the price we paid. It had a fridge, stove, and microwave. The breakfast included was good and sufficient to get us started in the morning. The pool seemed quite large but we didn't go as we preferred the beautiful beach which is a short drive away. This hotel is very centrally located and all commodities are a short drive away. For us it was an in between location from Fort myers airport and Marco's island which we wanted to visit. Also we must mention that on our last day, Daniel was very accommodating by allowing us a late check out since we were taking a late flight. He also gave us good advice in good restaurant to go to.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Paola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

I have stayed many times at this Best Western best value for your money. CVonvenient location to shops and beaches as well as Interstate 75. This room comes with a microwave, small refrigerator, coffee maker and hand dryer. I watched this place being built just love to come here.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

Fantastic hotel with great customer service in Naples Florida. Comfortable and quiet room. Delicious breakfast included with your room. Excellent housekeeping service and all the amenities you would want at a great price! Beautiful pool area with a relaxing hot tub. I highly recommend this hotel to everyone!

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Craig E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded May 9, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Naples Plaza Hotel

Address: 6400 Dudley Dr, Naples, FL 34105-3849 (Formerly Naples Plaza Hotel)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Naples
#28 Romantic Hotel in Naples
Price Range: $77 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Naples Plaza Hotel 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Best Western Naples
Naples Best Western

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