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“Relaxed,comfortable and well appointed.”
5 of 5 bubbles Review of Naples Bay Resort

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Naples Bay Resort
Ranked #5 of 59 Hotels in Naples
Certificate of Excellence
Southport, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Relaxed,comfortable and well appointed.”
Reviewed February 18, 2011

We stayed at the Naples Bay Resort from January 31st until February 15th 2011.We picked the hotel after careful research to suit our needs for winter sun and good location in the Naples area of Florida.
We are just retired and young 60 year olds so looked for a quieter part of Florida and a hotel with superior facilities.We stayed in a top floor (of 3 ) suites style apartment with kitchen lounge master bedroom bathroom shower room and laundry.Our balcony overlooked the Marina with the full flood of early morning sun.
We used the Club facilities,pool hot tub etc in great setting with attentive poolside bar and lunch spot.
All services are excellent,great staff,fabulous rooms clean and very well equipped suite.
Great covered secure parking garage and valet service,if you needed it.
Very very attentive and friendly concierge-Marilyn,for whom nothing was too much trouble right down to securing a Valentines day lunch booking at the best restaurant in Naples.
Only downside was having to come home.
Very pleased with the discounts secured for booking our suite early-4 months ago gained a massive saving by paying early.
We recommend without reservation the resort,when we revisit Naples we would probably take friends stay a month and take one of the great 2 bedroom cottages at the Club.

  • Stayed February 2011, traveled as a couple
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Helpful?
Thank philrobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, April 6, 2011
Dear philrobon,

Thank you for your kind, kind comments. Your detailed positive description of our property was fabulous. It was wonderful to read that you liked our location, our friendly and attentive staff, and you found the facilities to be clean and well equipped. Your "recommendation with out reservation" was delightful to hear. You do know that you can combat the downside of going home by coming back. Many of our repeat guests do in fact return year after year.
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1,516 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (458)
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east rockaway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2011

Hotel restaurant closed in November; no room service. continental breakfast and parking included in resort fee according to reception. No hot breakfast available. Web site should be changed to reflect available facilities. Hotel suggested walking across 6 lane US41 to obtain restaurant choices. A big disappointment when you decide not to rent a car. Resort facilities a 7 minute walk to the condominium section . On a more positive note, the rooms offer exceptional amenities.

  • Stayed February 2011, traveled as a couple
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Helpful?
1 Thank davidrubenstein211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, February 25, 2011
Let me first say I was glad to read that you thought our rooms had exceptional amenities. We pride ourselves on providing the utmost in comfort and luxury at the Naples Bay Resort. We were saddened to hear you were disappointed in our restaurant choices and lack of room service. We are aggressively working to correct this situation and hope to have it resolved soon. We do have a Bonefish Grill on site that will deliver to rooms upon request and we now offer an enhanced continental breakfast in our hotel lobby. We deeply apologize for the inconveniences you suffered and hope that one day you will return.
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Switzerland
2 reviews
Reviewed February 12, 2011

Travelled with spouse (from Switzerland) to spend the New Year with, son and his girlfriend . Our 2nd stay at the Naples Bay Resort ... and once again loved it. Even the weather was better than during our Dec'09/Jan'10 stay. If our children are willing, Naples Bay Resort will see us for yet another family reunion.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank Wuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, April 6, 2011
Dear Wuest,

We loved to hear from our European visitors and were excited to read you want to return from Switzerland for another family reunion. Naples Bay Resort is the perfect place for family reunions. Awesome pools, lazy river, tennis, spa, fitness center, boat rentals and spacious suites and cottages with lots of space for the family is our hallmark. We anxiously await your return.
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Philadelphia, PA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 12, 2011

After having spent much time vacationing in Naples at a family member's home, we were quite reluctant to stay in a hotel. However our family is no longer in Naples and so we had to either rent a property or hotel room, neither or which appealed to us after being used to a comfortable house. After hesitatingly booking a room at Naples Bay Resort, I have to say that we were pleasantly surprised. We booked a two room suite for our family of four and were delighted with the accommodations. Everyone could spread out and have their own space and the kitchen was well equipped and quite nice. Having a washer and dryer was also a nice bonus. My husband was quite impressed with the gym facilities and we all enjoyed the beautiful pool area, which had enough variety to keep the kiddos occupied for the afternoon. The front desk staff were friendly and accommodating. We thought the location was great, close to Olde Naples, 5th Avenue and shopping areas. The resort is large enough that it still seems quiet even with a 90% full capacity. The grounds are landscaped and maintained nicely and the harbor makes a good walking area or place to have a coffee.
My only criticism would be of the carpet in our suite which was a bit stained and dirty.
Also if you are booking I would request a room closer to the marina which would have a better view. We were in the far eastern building at the very end which overlooked a dingy-ish canal. Other than that, I would highly recommend this as a fantastic vacation spot for a family or couple. All in all, it was a great home base while in a Naples and not just another hotel room.

  • Stayed February 2011, traveled with family
    • Value
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Helpful?
Thank AugustP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, April 6, 2011
Dear AugustP,

We were delighted to read that you found our popular two bedroom suite spacious and well equipped. Almost all of our suites look directly on to the marina or water. We are sorry the view did not meet your exact expectations. I am happy to see you enjoyed our gym facilities and our beautiful pools. I have passed along your carpet issue to our Executive Housekeeper and you can rest assured that it has been corrected. Sounds like you loved our great resort and hope you will return soon.
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Chicago
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 9, 2011

Nice hotel - very, very quiet! We saw 4 other people, it was so quiet! The amenities are
rated for a 4-Star Hotel, everything was just lovely! Up to date interior, nice full size
kitchen with all the appliances was a bonus. We rented Unit #346, 2 bdrm-2 bath.
The balcony - a very nice place to relax & watch the sunset one night.
Outstanding service, clean pools - and a beautiful marina made our trip very enjoyable.
The Master bath was out of this world! Spa tub, glass stand up shower & double sinks added to the luxury. The pots & pans had some wear, there was scribbling on the desk books from a former guest & a clear size sticker stuck to the quest bath wall. A noticeable detail that the cleaning staff missed. Overall - we did not want to leave! Perfect for families of any size or a romantic get away.

  • Stayed February 2011, traveled with family
    • Value
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Helpful?
Thank debw222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed January 27, 2011

We visited Naples for the first time at New Year 2011. This hotel was recommended to us by an acquaintance who lives in Naples. We were most certainly not disappointed. From the moment we were greeted by the concierge to the day we checked out, the staff were brilliant. The porter who took our luggage to our room (in a short walk to the room) gave us a tremendous amount of information about the hotel and the resort. I'm sorry I didn't get his name, he was real credit to the hotel. I just cannot fault the hotel, it was incredibly clean, both the rooms and public areas. We were fortunate to have a beautiful marina view, our room was perfect. We appreciated the free wifi too, so many places now charge for this, yet another plus for Naples Bay. I'm just waiting now for the rates for next year to go onto the system, we will most definitely be returning only this time are planning to stay much longer. It was great !

  • Stayed December 2010, traveled as a couple
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Helpful?
1 Thank ScottishTravellerNo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 18, 2011

What a pleasant surprise! Everything about this hotel exceeded our expectations. The suite was beautiful; granite counters, new appliances. The bathroom was exceptional. Two separate areas; one with a bath tub one with a shower with 2 vanities and toilets. The view overlooking the marina was just perfect. Plus....a continental breakfast every morning...totally unexpected. Free internet access in the computer room too.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chingala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, January 20, 2011
Thank you for the great comments! We agree that our property is amazing, from our fully equipped kitchens in our suites to the relaxing jacuzzi tubs and marina views. Exceeding guest expectations is the top priority of our staff, and I am pleased to hear your individual expectations were not only met, but exceeded. We are looking forward to repeating this experience for you the next time you are in town!
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#2 Spa Hotel in Naples
#3 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Family Hotel in Naples
#7 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples

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