We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place to stay!”
Review of Naples Bay Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Naples Bay Resort
Ranked #6 of 59 Hotels in Naples
Certificate of Excellence
Tampa, Florida
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great place to stay!”
Reviewed December 2, 2013

Pros:Staff is friendly and helpful. All the views are facing a body of water which is nice. Rooms are consistently cleaned well (which I find rare). Furnishings are up to date.
Cons: It's in south central Naples, you'll have to drive or catch a shuttle to the beach and shops.

Room Tip: Ask for an interior room with the marina view. The view is gorgeous!
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Guest Relations Manager at Naples Bay Resort, responded to this review, December 13, 2013
Dear KarenC,

Thank you for taking the time to tell us about your recent visit with us at the Naples Bay Resort. We appreciate your input and are equally pleased that you enjoyed your view and accommodations!. While the Resort offers a multiple of water views, our guests continually comment on how wonderful the Marina views are; especially when full with a variety of boats to feast your eyes on.
Thank you again for your input on the Resort and we look forwarding to hosting you on your next vist to the Naples area.

Warm Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,586 reviews from our community

Traveler rating
    1,096
    327
    99
    44
    20
See reviews for
554
722
30
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Indianapolis, Indiana
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2013 via mobile

Great getaway again!! Our suite this visit was in the same area we were in a few months ago and our housekeeper remembered us! Brought extra coffee without us asking, did service while we were at breakfast, all because she remembered us from our last visit. We formally met the housekeeping manager whilst at breakfast on her daily rounds (after seeing her in the halls on multiple occasions). We now understand why her staff is so customer oriented, she is everywhere! At breakfast she made us feel like we were your only customers. Now that we've returned to snow and 20 degree weather we can't wait to return. See you in March!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank timesaver806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Guest Relations Manager at Naples Bay Resort, responded to this review, December 1, 2013
Dear timesaver806,
We are delighted you enjoyed your visit again to the Naples Bay Resort! Customer Service is one of priorities here, and will be sure to pass along your positive feedback to Victoria, Head of Housekeeping. She will be thrilled by the comments. We try to make sure all our customers not only have a memorable experience, but that we remember you as well!
We look forward to your return in March! Till then try to stay warm~~ and we will see you soon!

Warmest Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 29, 2013

Fabulous as always ! We have become the people we said that we'd never be....the people that go to the same place every year !! We feel so at home at the resort and see familiar faces that make the holiday so special.
The staff at the resort are terrific and look after us so well. Marilyn Soffer, the wonderful concierge, has become a friend as have the front desk team. Roxanne, Julieanna, Zac and the rest of the team are SO helpful and accomodating.
The valet team, Doug, Lee and Tom are as good as it gets 'out front'.....so helpful !
The Resort Team of Bobbi and Annie with Michael and Nodage at the pool have looked after us so well.....we'd go and see Bobbi even if we didn't stay at the resort....she's fab with the most fantastic sense of humour.
Hopefully, God willing, we'll get back there next year....6th year in a row !

Room Tip: We have a room that looks over the Gordon River and we love it as there is the small club pool just...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickChandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Guest Relations Manager at Naples Bay Resort, responded to this review, December 1, 2013
Dear NickChandler,

Wow! Thank you for the wonderful review of the Naples Bay Resort and our Staff! We are delighted to hear that you think of us as your "Home Away from Home"! We pride ourselves on going above and beyond and it is always a pleasure to hear how we are doing! It really is a dedicated effort on our team to make everyone's time here at the Resort as enjoyable and memorable as possible! To hear that we are succeeding ~~ completely Thrills us!
We can't thank you enough for letting us know how much we have become a part of your family. I have shared your all your feedback with the staff and let them know that they have been successful in meeting and exceeding your expectations!
It is always a pleasure to continue to host you at the Naples Bay Resort ~ we are excited for your return~~ and we hope to see for many more years to come 6,7,8, 9 and so on~~!
Warmest Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
258 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed November 28, 2013

We loved the view from our very spacious 2-BR corner suite and enjoying bfst or snacks on our balcony. The service prior to and upon check-in was extraordinary - absolutely 5* - thank you Roxanne at check-in for your helpfulness and Bill (concierge) for making sure all our needs were met. The hotel staff went clearly far beyond any expected level of service. the suite was decorated tastefully and comfortably - we could have lived in it :-)
Reason for giving only 4* is the fact that we disliked the promoted resort amenities such as gym, pool, spa, tennis courts being not only off-site but you even had to cross a 4-lane road. Also a shuttle service is offered, who wants to deal with having to call the shuttle for a forgotten sunscreen - or walk back after being cold and wet (in Nov) from the pool crossing main roads. We would have loved to join the sauna - but only visible if you get fully dressed and take all your shower items with you - who would walk 10 minutes in a robe outside of the resort - which again, it was a hotel with club access but clearly not a resort as advertised- very misleading.

Helpful?
2 Thank Travel2Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
Level 6 Contributor
157 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 25, 2013 via mobile

I have visited Naples before and stayed at this hotel with my wife. We had a two bedroom suite which was huge big enough to live in. The room looked onto the marina and the balcony was massive. You will here that the hotel is next to a main road but this didn't bother us at all as on the balcony your don't hear the road. A resort fee of 25 dollars a day includes tennis cracking gym,a spa steam room. Free shuttle bus also to fifth ave and third st. You can either walk to the health club five mins or shuttle bus. We walked to fifth ave which is beside the busy 41 but it didn't bother us at all it takes about ten to fifteen mins. The staff were excellent and would recommend staying at this hotel.

Stayed November 2013, traveled as a couple
Helpful?
Thank Auchtubh8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Guest Relations Manager at Naples Bay Resort, responded to this review, December 1, 2013
Dear Auchtubh8,

Thank you for selecting the Naples Bay Resort as your choice of hotel for the Naples area! We know that as a consumer you have a lot of options available to you. Our lodgings, staff and location are some of the reasons guests return frequently.

We appreciate you pointing out the various options a guest may have while residing at the Resort. As our Resort expands over 22 acres, customers often don't realize the many selections available to them: from the shuttle services, biking or even the ability to walk to nearby locations! Don't forget~~ if you'd like~~ there is a water shuttle as well!! ~ the water taxi picks-up from our Marina location within the Resort and ferries you to the downtown Naples areas too!.

Thank you again for your input and recent visit!! We hope to see you again soon at the Naples Bay Resort!

Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williston, Vermont
Level 5 Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 24, 2013

We stayed at a two bedroom marina view room. The room was beautiful. The balcony was fabulous. We had a great view and it was huge. We spent quite a bit of time out on the balcony. I will say however one night it was very loud, as 4 children were down below screaming for over an hour. That night we ventured inside. When we were inside we did not hear them at all. We did have the problem with the TV's. It did make it challenging to watch a show. It wasn't a problem for us, however it was a huge problem for my cousin as she falls asleep watching TV. The hotel staff did spend a lot of time trying to fix the problem, but it really was never fixed. The show would freeze for several minutes. We all think they need a stronger signal from the cable company. The pool area was nice, but it was very inconvenient how far away it was. The whole thing were you had to turn in a towel card and pick it up everyday was ridiculous. You are staying at this beautiful resort and you have to hold on to a piece of paper or be charged $24.00 for each one you do not return. This is a stress not needed during vacation. We were lucky enough to rent one of the cabanas for the day and that was great. The drinks and food at the poolside bar were very good.
There was some little things that this hotel just did not get right that was very frustrating. The first night we were there I was in the shower when I discovered they never left any shampoo in my room. I washed my hair with conditioner. The next day we still were not left any shampoo. It wasn't until the third day when we saw the housekeeper and asked for shampoo that we go it. Also they did not do a good job of replacing the towels we used. We were left one less towel then we started with on 3 of our 6 days. Overall I have to say this hotel was very nice and the pool area was very nice.

Room Tip: A marina view room on the second floor was great.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lvez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Guest Relations Manager at Naples Bay Resort, responded to this review, December 1, 2013
Dear Ivez,
Thank you for sharing your thoughts about your recent stay at the Naples Bay Resort. We are delighted that you found comfort and quality in our lodgings. We take pride in not only the roominess of the suites, but that some of balconies are quite spacious too. Many of our guests feel that the Marina balconies are some of the best in the area!

While the lodgings were a wonderful part of your stay, please know that we take into consideration any concerns and insight our guests may have while staying at the Resort. We appreciate all suggestions to help us continually improve our property and your guest experience. I was disheartened to hear about the few challenges that occurred while staying at the Resort. Please know that your comments and suggestions are taken to heart and our staff will be working diligently to come up with the best solutions!

Again, thank you for your review of the Naples Bay Resort and we hope to see you return again in the near future.

Sincerely,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 24, 2013

We had a King suite facing the marina - what a lovely view to wake up to every morning. This suite suited our purposes very well - with a kitchen and laundry facilities so we could be independent and cook a few simple meals (we had just finished a luxury cruise!). Close to the "downtown" and trolley which easily introduces the whole area.

Room Tip: Facing the marina offers a nice view.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Guest Relations Manager at Naples Bay Resort, responded to this review, December 1, 2013
Dear MJW123456789,
Thank you for taking the time to tell us about your recent visit to the Naples Bay Resort. I have to agree that our suites facing the Marina offer quite the view all day long. It is quite a treat to see the Marina in both the am and pm lighting. Coming in from the balcony, the suite not only offers a fantastic view, but accommodations that have everything you could need while traveling. We are delighted you enjoyed your stay and hope you can return again soon.
Warmest Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Naples hotels
Inn on Fifth
#4 of 59 in Naples
2,461 reviews
Old Naples
Bellasera Resort
Bellasera Resort
#2 of 59 in Naples
1,452 reviews
Moorings
Edgewater Beach Hotel
Edgewater Beach Hotel
#12 of 59 in Naples
876 reviews
Show Prices
Show Prices
Show Prices
Old Naples
Hyatt House Naples
Hyatt House Naples
#5 of 59 in Naples
1,138 reviews
North Naples
Doubletree Suites by Hilton Naples
Show Prices
Show Prices
Show Prices

Been to Naples Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Family Hotel in Naples
#7 Business Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Orbitz, Expedia, Hotels.com, TravelUp, TripOnline SA, Cheap Tickets, Travelocity, Hotwire, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Naples Bay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Naples Bay Hotel Naples

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing